University student life

How to support students beyond the classroom, in all facets of university life. Here you'll find resources to direct student services, foster well-being, support a rich extracurricular offering and build inclusive campus communities and student societies. 

The university library needs a dramatic pivot to online to help academics and students alike in the new normal

The academic library requires digital evolution

As we face our post-Covid reality, library services need a new vision, becoming ubiquitous and available no matter the challenges of time and space

José Vladimir Burgos Aguilar

Tecnológico de Monterrey

Recommendations for support measures universities could put in place to support working parents among their staff

What parents need to succeed in academia and how universities can help

From working hours that fit in with childcare to a place to pump, Nadia von Benzon explains how universities can support staff who are parents

Nadia von Benzon

Lancaster University

Advice on collaborating with student activists to improve institutional sustainability

Working with student activists to speed up progress towards a sustainable future

Jaime Toney explains how working with grassroots student activists can help accelerate institutional action towards the Sustainable Development Goals

Jaime Toney

University of Glasgow

The way university teachers and lecturers speak to first-generation students can make a huge difference to how they get on in higher education

Gatekeepers or greeters? We must demystify university for first-gen students

Stone Meredith gives advice on using positive introductory phrases and how this can help first-generation students navigate university

Stone Meredith

Colorado State University Global

Advice on helping students to form social bonds and join clubs and societies after two years of isolation

Building student social networks offline

Becky Lewis explains how to purposefully encourage and support students in forming social bonds and groups after two years of remote learning, isolated from their peers and lecturers

Becky Lewis

The University of East Anglia

Advice on applying user experience thinking to enhancing your student services in teaching and on campus

Are you optimising the user experience for your students?

Kevin Curtis provides an introduction to simple user experience (UX) techniques that can help when considering how students and staff engage with higher education services and their campus surroundings

Kevin Curtis

The University of Portsmouth

Advice on using music as a way to bring students together and rebuild a sense of community on campus

Play on: how to build community on campus through music

Nick Merwitzer explains why and how music projects can help build a sense of connection and belonging on campus and outlines the key considerations for supporting student ‘bands’

Nick Merwitzer

Xi’an Jiaotong-Liverpool University

A group of university students arguing. We should teach students how to work together as a team

Why do we expect students to work well in groups if we don’t teach them how?

If we’re going to assign team projects, and if we really believe working well in a group is important, we must teach effective group processes, says Todd Zakrajsek

Todd Zakrajsek

University of North Carolina at Chapel Hill

Advice on using a free online mindfulness programme to support student well-being

How to foster student well-being with online mindfulness training

Adam Kay explains how educators can effectively use an innovative, freely available, research-backed online mindfulness programme for student well-being

Adam Kay

The University of Queensland

Advice on supporting students to manage and overcome culture shock after arriving at university

Taking the shock out of culture shock: helping international students navigate transitions, part two

Inga Ackermann shares advice on helping students manage and overcome culture shock after their arrival at a university overseas or far from home

Inga Ackermann

The University of Edinburgh

Students are demanding action from higher education universities on climate change now

Students demand action on the climate crisis now – not later

COP26 is the world’s best – and perhaps last – chance to get runaway climate change under control, and to reach net zero HE needs to act swiftly, says Manveer Gill

Manveer Gill

Climate Commission for UK Higher and Further Education

Sustainability needs to be taught but also embraced by universities as students become ever more concerned

Prepare for student sustainability demands to go through the roof

Students will be the driving force behind universities finally being held accountable and made to practise what they preach on climate change, says Andreas Kaplan

Andreas Kaplan

ESCP Business School

UK universities have their heads in the sand when it comes to student addiction and recovery

UK universities have their heads in the sand on student addiction

Isolation and shame pose big risks to recovery from addiction problems, yet on-campus support programmes are rare in the UK, say Suzi Gage and Shahroo Izadi

Suzi Gage, Shahroo Izadi

University of Liverpool

Webinar discussion how to reduce student drop out rates in the context of the pandemic and online learning

Behavioural change for sustainable development

Four European academics explore how universities can encourage positive behaviour change among students in line with the Sustainable Development Goals

Thijs Bosker, Khatereh Ghasemzadeh, Marc Le Menestrel, Jakob Stoustrup

Leiden University, University of Bologna, INSEAD , Aalborg University

A mixed group of students of varying demographics. This is becoming the norm in HE and the sector must listen to and respect the challenges these students face

If we want non-traditional results, we need non-traditional approaches

We must listen to − and respect − the needs and aspirations of learners as they are, not as we wish them to be, say Gregory Fowler and Kate Smith

Gregory Fowler, Kate Smith

University of Maryland Global Campus, Rio Salado College

Japanese students, as well as the country's institutions, would benefit from greater multiculturalism

How can we solve Japan’s student mobility issues?

Japan struggles with multiculturalism as a concept, let alone a reality, and overseas students can suffer. But online education could offer help, says Haruko Satoh

Haruko Satoh

Osaka University

We must help our students make this a ‘summer of self-love’

It would be wise to keep an eye on our students over the coming months, as the period after lockdown typically brings intense emotional responses, says Bertus Jeronimus

Bertus Jeronimus

University of Groningen

Advice on successfully scaling up student support services

Scaling up student support services

Suzanne Mitchell advises on how to scale up student support services, using technology that provides multiple communications channels and early warning systems to assist specialist staff teams

Suzanne Mitchell

Arden University

Advice for welcoming students back to campus

How universities can support students’ return to campus post-pandemic

Danielle McDonald and colleagues share advice on how universities can approach welcoming two student cohorts to campus for the first time, staying mindful of the vastly different attitudes among students relating to the post-pandemic transition

Danielle McDonald, Anita Sahgal, Jennifer DiPrete, Allison Crume

University of South Florida

Newspaper front covers. The media should work with universities to ease the burden of an already-difficult new academic year

It’s time for the media to work with universities, not against us

The next school year is going to be challenging enough as it is without the skewed and absolutist coverage we’ve seen in the media lately, says Harriet Dunbar-Morris

Harriet Dunbar-Morris

The University of Portsmouth

Engaging students in readings and microlectures

Turning a new page: information literacy goes online

Xiaowei Li and Lulu Wang explore how to take an on-campus institution such as a university library online to deliver hands-on information literacy skills to students around the world

Xiaowei Li, Lulu Wang

Xi’an Jiaotong-Liverpool University

A female student logs in to a virtual campus.

Socialising is hugely important, but virtual campuses help learning, too

The social elements of university help students succeed academically, so we must start transplanting them online, says Elizabeth Lehfeldt

Elizabeth A. Lehfeldt

Cleveland State University

Preacher man. Academics need to drop the holier-than-thou attitude and sees themselves in their students when it comes to cheating

Professors, stop pretending that you never cheat

Academics should drop the holier-than-thou attitude and look at cheating from a student’s perspective if we want to understand and eradicate it, says Hamish Binns

Hamish Binns

Saint Louis University

Diversity faces many challenges in HE, but the Council of Coalitions model at ASU could offer valuable lessons

This model is the future of diversity in higher education

Coming together for support is the only way forward – and the Council of Coalitions is the model for inter-group organising we desperately need, says Pardis Mahdavi

Pardis Mahdavi

Arizona State University

Personal crises can strike students at any time, especially given the pandemic, and those who help them probably need help too.

The sector’s mental health workers need help too

More assistance must be offered to help students survive, let alone thrive – and the same goes for student crisis interventionists like me, says Lula Torres

Lula Torres

InsideTrack

Taking a human approach to providing support for student well-being online

Using online coaching to support student well-being

Helen Duff explains how a human approach to providing support online, in the form of coaching sessions, can have a powerful impact on student well-being

Helen Duff

Arden University

An atmospheric theatre. Beware the futility of wellness theatre

Beware the futility of higher education’s wellness theatre

Surface-level emphasis on self-care without discussing systemic problems in HE runs the risk of gaslighting students who face very real barriers, says Fiona Rawle

Fiona Rawle

University of Toronto Mississauga

A computer lover embraces his machine. But cybersecurity is not just for the geeks in the IT department.

Cybersecurity is not just for the geeks in the IT department

Our first-year university students might have received no education on cybersecurity since the age of 13, say Andy Phippen and Emma Bond

Andy Phippen, Emma Bond

Bournemouth University, University of Suffolk

An empty university lecture hall. The sector should come together to welcome students back to campus.

The sector should come together to welcome students back to campus

Universities wasted a lot of time developing individual online transition resources last year. Let’s not make the same mistake again, says Donna Murray

Donna Murray

The University of Edinburgh

A multiracial group of students. It's going to be even tougher to engender interactions between students from different countries while learning online.

Don’t let Covid disrupt bonding with overseas students

We will need to work harder than ever to create meaningful interactions between international and domestic students in pandemic times, says Futao Huang

Futao Huang

Hiroshima University

Tips on addressing student anxieties in the online learning space

Supporting students with Covid-related anxiety when teaching online

Helping students manage their anxieties is good pedagogy as it helps them learn. Alexandra Dufresne shares her tips for making students feel supported in the online learning environment

Alexandra Dufresne

Zurich University of Applied Sciences (ZHAW)

Cool, modern avatars for young people. Students are ready for the next generation of online comms technology and spaces, but the design of them is important

Life beyond Zoom and Teams: students are ready for next gen online spaces

Virtual spaces can create a sense of community and connect students across disciplines – provided they are designed well, say Yvonne Rogers, Paola Lettieri and Ben Meunier

Yvonne Rogers, Paola Lettieri, Ben Meunier

UCL

Webinar discussion how to reduce student drop out rates in the context of the pandemic and online learning

Understanding attrition: what can be done to reduce student dropouts post pandemic?

How has the pandemic affected student dropout rates? And what can universities can do to boost student retention now and in the future? We discuss student attrition with a panel of experts from the UK and Australia

Sally Kift, Jacqueline Stevenson, David Woolley

The Australian Learning and Teaching Fellows, University of Leeds, Nottingham Trent University

Podcast discussing building resilience and protecting well-being among university staff and students

THE podcast: building resilience and well-being among university staff and students

How university leaders and faculty can manage workloads and protect the well-being of staff and students to ensure online teaching is sustainable

Thuy Thi Nguyen, June Gruber

Foothill College, The University of Colorado Boulder

How universities can offer students a rewarding university experience online

How to offer students a rewarding university experience online

Successfully teaching online is just one part of the battle to serve students remotely. Here David Woolley talks about what more universities can do to give students a fulfilling experience when they cannot attend in person

David Woolley

Nottingham Trent University

Use digital technologies to enhance student support services

Evolution not revolution: strengthening student services online

Digital technologies are more than a short-term emergency tool; they provide an opportunity to enhance student support services long after a return to campus, explain Steven Goss and Amy Greenstein

Steven Goss, Amy Greenstein

Manhattan College, Metropolitan College of New York

What to consider when personal tutoring remotely

Points to consider when personal tutoring remotely

With many remote students feeling anxious, personal tutors are often the first port of call. Michael Draper talks through things to consider in order to maintain a supportive and helpful relationship with tutees from a distance

Michael Draper

Swansea University

Providing pastoral care for students in the digital classroom

Pastoral care for students in the digital classroom

Providing the pastoral care students need can be difficult when teaching remotely. Here, Chris Headleand offers tips on looking out for students’ general well-being when limited to online communication

Chris Headleand

University of Lincoln

How the Open University of Hong Kong is offering socio-emotional learning to protect student well-being

Socio-emotional learning online: boosting student resilience and well-being

The Covid-19 crisis has led to worsening mental health and increased stress among students. Kathleen Chim talks about how the Open University of Hong Kong has tried to build students’ mental resilience through socio-emotional learning

Benjamin Tak Yuen Chan, Kathleen Chim

Hong Kong Metropolitan University

How universities have tried to enhance the student experience after moving virtually all their campus activities online

THE Student success forum: taking student life online

Student affairs leaders from four US universities share insight on how they enhanced the student experience after Covid-19 forced virtually all their campus activities to move online

Martino Harmon, Erin Hoffman Harding, Nancy Young, Beth McCuskey

University of Michigan, University of Notre Dame, University of Maryland Baltimore County, Purdue University

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