University student life

How to support students beyond the classroom, in all facets of university life. Here you'll find resources to direct student services, foster well-being, support a rich extracurricular offering and build inclusive campus communities and student societies. 

The best way to market a university? Start with the students

University students can be lifelong brand ambassadors for their institution. To harness the power of word of mouth, create an environment where students feel they belong

Youssef Chetioui

Al Akhawayn University

How can we model empathy in the classroom?

Curiosity, connection and communication are vital components of empathetic teaching, says Bhawana Shrestha. She explains how to make students feel safe, seen and supported

Bhawana Shrestha

Xi’an Jiaotong-Liverpool University

An educator talks to international students

Tips to support international students’ mental health

Studying abroad may seem exciting, but many students can suffer from social isolation. Here’s how to offer support

Sarvenaz Safavi

Near East University

Group of four smiling college students walking

A warm welcome is a strategic imperative for higher education

If we want incoming students to flourish, we must stop treating belonging as a bonus and start seeing it as an essential condition for learning. Scott Dunning offers strategies on welcoming students to succeed

Scott Dunning

Virginia Tech

Happy multiracial group of college students

Reimagining the student experience using tips from start-up culture

Start-up principles such as rapid iteration, co-creation and agile teamwork can be used to transform the student experience, enabling faster, more effective responses to evolving student needs

Melissa Padfield, Sarah Wolgemuth

University of Alberta

An illustration of a woman, her face obscured by a giant scribble

Diversify university mental health services beyond CBT

With the number of students experiencing mental health issues rising, CBT is being applied as a one-size-fits-all solution. Here’s how to branch out into other approaches

Ava Doherty

University of Oxford

Turning a student-led initiative into a language-learning community

Simple steps to foster informal, institution-wide language learning can develop into a sustainable programme that builds confidence, encourages cultural exchange and strengthens student community

Viktória Sirokmány

Semmelweis University

The power of breakfast to boost student attendance

Learn how a free weekly breakfast initiative has strengthened student belonging, improved attendance and proved surprisingly easy to sustain on a small budget

Jean O’Donoghue, Jessica Thackeray, Adrian Penny

The University of Edinburgh

A healthy array of vegetables and pulses

Put food sustainability on your university’s menu

Steps for embracing food sustainability and fostering behaviour change across campus, which any higher education institution could take

Graeme Collie

King’s College London

How to help autistic students adjust to life on campus

With autistic students’ drop-out rate spiking, here’s how to help them ease into their university career, allow for neurodiversity-friendly socialising and reduce their anxiety with a furry friend

Tabitha Biller

De Montfort University

Campus webinar: the secrets of international student success

Four academics based in the UK and France discuss how universities can ensure international students fulfil their potential throughout and after their studies

Allan Atlee, Joanna Daaboul, Helen Galbraith, Felipe Koch

University of the Arts London, Université de Technologie de Compiègne, University of Chester, Université Paris-Est Créteil

Mapping employability skills across curricula

A mandatory university-wide initiative shows how mapping professional skills against all programmes can tailor students’ work readiness no matter their career path

Katy Gordon

University of Southampton

An illustrated image depicting two groups of people arguing with each other headed by a leader holding a megaphone

Dealing with division: the polarised university

How can universities encourage respectful disagreement, empathy and compassion while handling sensitive topics with care and protecting academic freedom – keeping higher education open, inclusive and intellectually rigorous?

Campus contributors, Laura Duckett

Campus

Three ways to hone your university library services for ultimate student satisfaction

Ditch the doughnuts and cut your cloth – find out the small changes that can have a big impact on student satisfaction in their university library

Karen Lloyd, Ruth Clark

University of Chichester

An illustration of a businessman attempting to hit three targets with one bow

Why range may be a crucial skill for the employees of the future

Students today will be treading a career path that doesn’t exist yet. Here’s how to encourage them to develop the agility and resilience they’ll need for an uncertain world

Yılmaz Köylü

Hong Kong University of Science and Technology

Tips for inducting student reps into your faculty

Clear guidance and tailored training can empower student representatives. Mary Woolley shares strategies that have strengthened student-staff collaboration and led to more constructive feedback

Mary Woolley

The University of Edinburgh

How to harness AI for student support: a human-centred approach

Drawing on the creation of a virtual assistant for her MBA students, Zemin Chen shares lessons for educators seeking to introduce GenAI into the classroom

Zemin Chen

University of Lancashire

Ease student climate anxiety through nature and community

As climate anxiety grows among students, connecting with nature and building supportive communities nurture resilience, purpose and well-being, say Mireia Bes and Vivienne Kuh

Mireia Bes, Vivienne Kuh

The University of Bristol

What I learned about South Asian women when we built a space for them

Instead of building broad-spectrum equity programmes and hoping for the best, what about a more tailored approach? Sobia Razzaq explains how a careers programme tailored to final-year students from South Asian backgrounds helped them find confidence and community

Sobia Razzaq

University of Westminster

Study abroad coordinators need more support

Study abroad academic coordinators manage everything from paperwork to pastoral care, yet their roles are often undervalued and under-resourced. Vasilica Mocanu explores the challenges they face and solutions to them

Vasilica Mocanu

University of Salamanca

Campus talks: what today’s hyper-connected students need from their first weeks on campus

Students taking their first steps on to university campuses this month will arrive more informed – thanks to AI and social media – and more focused on career outcomes than previous intakes. So, how should universities tailor their welcome to set incoming cohorts up for success?

Rachel Gable

William & Mary

Greeting first-year university students with ‘structured serendipity’

Students start university with a mix of excitement and uncertainty. Institutions should address that emotional landscape early – to help incoming cohorts adjust to newfound independence, discover what it takes to succeed academically and find their place to belong

Stephen Biscotte

Virginia Tech

Designing inclusive welcome experiences in creative education

In creative education, where students’ confidence in identity and self-expression are central, their question at induction might not be ‘Where’s my timetable?’ but ‘Do I belong?’ This consideration is key for universities welcoming diverse cohorts

Sachan Williams

University of the Arts London

A warm welcome for new students

Advice on how to roll out the welcome mat for the new intake, on campus and in the classroom

Kiera O’Brien, Campus contributors

Campus

‘Every faculty member should go on campus tours’

When one university professor went undercover to find out how different colleges welcome prospective students and their parents, he found out what institutions should, and should not, do in their visit programming

Robert Talbert

Grand Valley State University

Students gather on campus for the first time

Connect new students through the three Ts: teams, talking and Telegram

Find out how to help new students build connections with their peers and communicate with their professors, using these three tips

Kenneth Wai-Ting Leung

Hong Kong University of Science and Technology

From salary to strategy: why universities must teach financial literacy

Universities teach communication, critical reasoning and research methods, so why not also provide basic financial skills to all students, regardless of discipline?

Manjari Sharma

Christ (Deemed to be University)

Design thinking can transform first-year orientation

Design thinking offers a student-centred approach to orientation. By following these five steps, universities can strengthen first-year experiences and set them up for academic success

Jarell Alder

The University of the West Indies

Six ways to welcome students to university life

Find out how to design meaningful welcome experiences for first-year students as they arrive at university, and equip them with the tools to start their academic journey

Aikerim Daurenbayeva , Aina Nurtanova, Aruzhan Yergali

Nazarbayev University

An unseen woman doing sums with a calculator

How university financial support teams can bolster student mental health

Universities must treat financial support as central to student well-being. By fostering open conversations and offering proactive, tailored guidance, institutions can ease financial stress, build resilience and improve the student experience

Ian Ashley

University of Chester

Multiracial group of university students

The transfer student advantage: soft skills in motion

Transfer students bring more than credits to their new institution; they come with resilience, self-advocacy and real-world experience. With soft skills more essential than ever, it’s time to see these learners not as behind the curve but ahead of the game

Lauren Thomas

Virginia Tech

A podcaster interviewing a guest speaker

The power of podcasts to enhance student support

A university podcast can help cut through the noise of traditional communications. By meeting students where they are, it can be a powerful way to build community, reduce stigma and ensure support services reach those who need them

Shaunagh Moss

University of Chester

Spotlight guide: Make mental health a university priority

Make good mental health a university priority

With poor mental health now rife across higher education, what can be done to create a supportive campus environment that strengthens well-being and resilience among university students and staff?

Laura Duckett, Campus contributors

Campus

Multiracial group of three university students

How student feedback and planning shape a high-impact orientation programme

Orientation week should not be about institutional formality but about human connection, writes Anusha Nataru. An engaging, effective programme requires careful pacing, warmth and inbuilt capacity to respond to student feedback

Anusha Nataru

Aditya University

A person selling baked goods at a fundraising event

How community events can improve staff and student well-being

Regular, inclusive community events can play a vital role in improving mental health and well-being for both students and staff in higher education. Read about how simple, low-cost activities can foster connection, ease pressure and build a stronger university culture

Janine Wilkinson, Jean-Charles de Coriolis

The University of East Anglia

The evolution of student onboarding

On-demand, just-in-time digital onboarding can help students filter the vast array of information they receive when they start university, and set them up for success

Cory Elfrink

University of Canterbury | Te Whare Wānanga o Waitaha

Spotlight graphic for How to build belonging at your institution

How to build belonging at your institution

Advice and strategies for creating a university campus where all students and staff feel accepted, valued and respected

Eliza Compton, Campus contributors

Campus

Easing students into higher education at the shallow end

The culture shock of starting university can be acute for those who left school early or who are returning to study after years in the workforce. Here, Gareth Morgan explains a programme that sets students up for success

Gareth Morgan

University of Canterbury | Te Whare Wānanga o Waitaha

International students laugh together on campus

Tips to help international students feel at home from day one

Tim Hewes-Belton offers advice on designing bespoke welcome activities for international students to help them settle into UK university life

Tim Hewes-Belton

Loughborough University

Every student can benefit from an entrepreneurial mindset

To develop the next generation of entrepreneurs, universities need to nurture the right mindset in students of all disciplines. Follow these tips to embed entrepreneurial education

Nicolas Klotz

Al Akhawayn University

Who’s the most sustainable? Get your students competing to be climate champions

Tap into your students’ interests and make climate action fun and competitive. Elliott Brown outlines how

Elliott Brown

Loughborough University

Students walking through campus laughing

Use welcome workshops to build student belonging

A guide to creating induction workshops in collaboration with students – with practical tips on building student confidence and trust

Sarah Hadlow

Nottingham Trent University

Three ways to address students’ climate anxiety

While higher education has made progress with greener campuses and remote working, providing students with an education that can respond to the climate crisis will be more challenging. Here’s how educators can tackle climate anxiety

Rob Amos

Birkbeck, University of London

A student with a guitar surrounded by others smiling

Make your Freshers’ Week activities sing

Songwriting sessions, treasure hunts and biscuit decorating are among the creative Freshers’ Week activities that help students build self-confidence, connect with others and ease the transition to university life

Helen Eadon-Sinkinson

University of Chester

Campus talks: the complex factors that drive students’ sense of belonging

An expert in student belonging and engagement in the digital environment explains the nuances of belonging, mattering and inclusion as well as how to foster well-being in higher education

Karen Gravett

University of Surrey

Build belonging, with or without a centralised campus

How can young universities foster a sense of belonging in their students, given they may be operating across several different campuses? Here are some of the ways you can create community

Asmidah Ong, Darren Tan, Duane Ong

Singapore Institute of Technology

A woman holds her head in her hands over a laptop screen

Be aware of the invisible baggage of poverty your students carry

We need to acknowledge the realities of poverty and inequality, and the trauma it leaves our students with. Here are six principles to make higher education more inclusive

Jordan Donnelly

University of the West of Scotland

A happy group of students pose on a flight of steps

Three strategies to build student belonging from the start of their academic journey

Many students struggle with the jump from school to university life. Here are three ways to help them hit the ground running

Siu Yau Lee

Hong Kong Baptist University

‘Resilience isn’t innate – it is a skill that can be learned’

Core aspects of university life – education, encouragement and experience – are key to cultivating belonging and resilience in students. Here, Paulin Straughan explains how a framework of programmes and activities brings them together

Paulin Straughan

Singapore Management University

An illustration of hands untangling threads in someone's head

Graduate apprenticeship students are facing a perfect mental health storm

Graduate apprenticeships are booming, but the pressure of holding a full-time job while working towards a degree can take a toll on apprentices’ mental health. Here’s what universities and employers can do

Gary Gillon, Alan MacDonald

University of the West of Scotland

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