Feature article

Taking an administrative office performance from process-focused to people-driven

Improving processes can start with an objective to help team members be happy in their jobs while supporting their office’s activities. These steps focus on staff, faculty and students rather than systems

Joanna Daaboul

Université de Technologie de Compiègne

Three ways to optimise your business school’s AI-related offering

As workforces change, chunks of business schools’ curricula risk becoming outdated and irrelevant. Here are three ways institutions can adapt their teaching to bridge the AI-driven skills gap

Abdelmounaim Derraz, Julien Malaurent , Guillaume Chevillon

ESSEC Business School

A teacher addresses a classroom of students

Conjure the magic of learning with facilitation

When facilitating learning, planning and versatility are key. Here’s how to balance the two

Tan Chin Pei

Singapore Institute of Technology

Students creating a mindmap on a whiteboard

The humble whiteboard: the most flexible learning tool in your classroom

The whiteboard serves as a powerful tool to help students visualise concepts, facilitate group work and provide immediate feedback, aligning with the theory that knowledge is built through active, hands-on experiences

Alan Meek

Xi’an Jiaotong-Liverpool University

Centralise laboratory management for better teaching and research

Creating a single department to oversee laboratory operations can streamline your processes and cut costs. Here’s how to do it

Mohd Fatimie Irzaq Khamis

Universiti Teknologi Petronas (UTP)

Studious student memorising notes at her desk

Don’t forget Bloom’s Taxonomy’s ‘remembering’ level

Bloom’s Taxonomy is a pedagogical framework covering six levels: remembering, understanding, applying, analysing, evaluating and creating. Building a strong foundation to help students store and retrieve information is crucial

Adeola A. Matthew

The University of the West Indies

Science-backed mental health techniques for students’ well-being

University students have long struggled with academic pressure, social media demands, economic challenges and career uncertainty. This technique uses language and body awareness to help students cope and reset

Erica Coates

Virginia Tech

Learning objectives as a tool to guide post-Covid learning

Instructors can use specific learning objectives to spark greater reflection and self-regulated learning in students. Here’s a step-by-step guide to aligning learning, course and curriculum outcomes

Jeremy Hsu

Chapman University

Empower minority staff and students to thrive at your institution

Practical strategies to reduce representation burdens, build diverse talent pipelines and foster inclusive environments in higher education

Pallavi Banerjee

The University of Exeter

A group of people working round an office table

How to create a start-up dynamic in academia

Innovation hubs have sparked ideas, fostered partnerships and raised funding for the software industry. Let’s use the same model to create groundbreaking educational programmes

Deborah Sepich

Colorado State University Global

It’s time: how to get your department off X

With a flurry of HE professionals leaving the platform, here’s how to notify your followers and provide alternative options for staying up to date

Ned Potter

University of York

Neurodivergent leadership potential concept illustration

‘It just isn’t safe to disclose’

Neurodiverse academics face real and significant barriers to achieving positions of educational leadership. Here are considerations for universities to make promotion more equitable

Adrian J. Wallbank, Andrew Page-Towers

Oxford Brookes University

Everything you need to know about teaching cases

Teaching cases can help students apply their knowledge to a real-world situation and make learning interactive. Here’s how to use them

Kerryn Krige

The London School of Economics and Political Science

A laptop screen with deepfake technology

Deepfakes are coming for higher education. What can we do to prepare?

Deepfakes are easier than ever to make, leaving students and academics vulnerable to cyberbullying, reputational damage and educational integrity. Here’s how to be vigilant against them

Jasper Roe, Mike Perkins

James Cook University Singapore, British University Vietnam

A new way of ensuring repeated EAP vocabulary exposure

Practical steps to enhance student vocabulary learning through a systematic approach that assures repeated exposure to important terms

Alan Meek , Jingfei Zhang, Lin Ma

Xi’an Jiaotong-Liverpool University

Woman inteviewing man, looking thoughtful

Oral history for all: a research method that crosses disciplinary boundaries

Oral history’s potential to capture lesser-known perspectives and fill knowledge gaps deserves appreciation beyond the humanities

Sien van der Plank, Lareb Dean , Padmini Broomfield

University of Southampton

How to embed critical thinking from course design to assessment

Critical thinking is an essential, human skill. This practical advice aims to help university educators nurture and enhance students’ ability to analyse and evaluate information at all stages of teaching

M. C. Zhang

Macau University of Science and Technology

Diverse group of students working together

Tweaks to make when teaching political science and social policies in the GenAI age

Some methods to enhance student learning of political science topics while maintaining academic integrity

Adrian Man-Ho Lam

The University of Hong Kong

Find a balance with student-centredness

Student-centredness has become hugely popular in higher education over the past decade, but it has downsides as well as benefits. Can it truly be applicable across higher education, regardless of context?

Arina Ziganshina

Dubai Medical University

Male speaker giving presentation at a university to a room full of students

Relieve student boredom by ‘activating’ lectures

How lecturers can ‘activate’ traditional lectures to relieve student boredom and stimulate learning

Simon Brownhill

The University of Bristol

How Mozart and the arts can help students feel less awkward

Music and dance give the post-Covid cohort low-stress opportunities to face each other in potentially antagonising – even agonising – set-ups. Here’s how a multisensory curriculum helps students combat feelings of isolation and impostor syndrome

Brigid Cohen , Wendy Anne Lee, Rosemary Quinn, Mimi Yin

New York University

Could AI manage your research project?

The possibilities for using artificial intelligence in research know no bounds – it could even end up in a management role. Here’s what it could do

Henry Sauermann, Maximilian Köhler

ESMT Berlin

Five tips for embedding a team member into a newly created role

How do you make sure a new recruit feels at home at your university, beds into the department and feels they have a place at the table? Here, Alexandra Head shares advice from her experience

Alexandra Head

University of Southampton

A university student on her phone outside a campus building

Engage Gen Z students by integrating TikTok into your teaching

Four pointers for using this platform to enhance the learning process

Mariana del Sol González

Tecnológico de Monterrey

Young man wearing headphones while working on a laptop

Culturally sensitive support for Black international students

Ongoing support, cultural sensitivity and strategic planning can create an environment where Black international students feel valued and empowered to succeed

Patrice Seuwou

University of Northampton

What self-determination theory can do for post-pandemic college students

Incoming university students are more stressed, anxious and distracted than ever. Here’s how to support their psychological needs

Cathy A. Pohan, Melissa Samaniego

Chapman University

A magnifying glass searches out a wooden figure in a collection

Recruit your next president using the forensic model

In their new book ‘The New College President: How a Generation of Diverse Leaders is Changing Higher Education’, Terrence J. MacTaggart and Eileen B. Wilson-Oyelaran offer their step-by-step guide to finding the strongest non-traditional presidential candidates

Terrence J. MacTaggart, Eileen B. Wilson-Oyelaran

Association of Governing Boards

Can academic prenups help overcome barriers to interdisciplinary research?

A bottom-up approach could establish shared values, objectives, risk appetites and publication strategies as ways to mitigate challenges that hinder effective progress of interdisciplinary teams

Himanshu Kaul

University of Leicester

A group of multicultural students smiling to camera

How can HE institutions become fairer and more inclusive?

Rather than treating inclusivity as a tick-box exercise, institutions should be implementing strategies to ensure they champion it

Sankar Sivarajah

University of Bradford

A young woman presents on a screen as someone takes notes

Flip students’ presentations for more in-depth learning

Ask students to record presentations ahead of class, in order to free up time for in-depth questions, discussion and feedback when together in person, and enable fairer assessment

Eric Tsui

The Hong Kong Polytechnic University

Service and creative practice as a university administrator

Why give up or reduce teaching responsibilities to enter an administrative role? Jim Bassett took on the position of director for simple but meaningful reasons: deepening the level of service to students and colleagues and extending creative practice

Jim Bassett

Virginia Tech

A mountain climber hangs off the side of a cliff

Harness the power of the cliffhanger to hook Gen Z’s scrolling minds

Learn from Gen Z’s social media use to engage their attention. Keep it bite-sized and high-impact – and leave them wanting more

Tasnim Mustafa, Mariam Shadan

Dubai Medical University

Students at an employability event at university

Empowering international students for global career success

Supporting our students to prosper and thrive is not only beneficial to them but also to the broader community

Alex Fenton, Trevor Omoruyi

University of Chester

Various sqiggly arrows straightening into the same direction, blended learning concept

Teaching public policy research skills to tomorrow’s leaders

When students learn the fundamentals of public policy research, they also acquire tools to evaluate how institutions operate and how those same tools can be used to solve problems in their communities. This blended learning approach can level up these skills

Christopher Kromphardt, Mark Anthoney , Cassidy Branch

Johns Hopkins University, University of Iowa

A robot hologram appears above a smartphone

Where to start with generative AI chatbot customisation

AI chatbots could transform teaching and learning, yet generic versions lack the detail needed for education. Here’s how to get started with building your own customised chatbot

Simon Wang

Hong Kong Baptist University

What work-based learners need from sustainability education

Flexible course design, reasonable time commitments and real-life practice are vital if universities expect to train the next generation of leaders and entrepreneurs in sustainable development

Jonathan Muir

University of Leeds

A teacher filming herself giving video feedback for her students

Why we should be giving feedback via video

Reasons for adopting video as an assessment feedback method plus how to implement it

Wennie Subramonian

The University of Manchester

Older woman talking to young woman in a professional setting, mentoring

Are you ready to be an invested mentor?

The ‘invested mentor’ model takes mentorship beyond process and logistics. In this model, an effective relationship is based on connection rather than formalities with a mentor who prioritises their mentee’s success

Rebecca Taylor

University College Birmingham

A young woman referring to her notes while stufying at home on her laptop

Effective ways to keep online language students motivated

A learning designer discusses tried and tested strategies to keep students engaged in online language courses

Nigel Gearing

The University of Auckland

Equity without whiteness: what leaders get wrong in pursuit of an equitable campus

How can equity be advanced within a system that protects the status quo, and how can university leaders make a difference? Jordan Harper, Rozana Carducci and Adrianna Kezar examine how

Jordan Harper, Rozana Carducci, Adrianna Kezar

Morgan State University, Elon University, University of Southern California

The hand of Adam reaches towards a robot arm, with a buffering sign in between

Apply the principles of critical pedagogy to GenAI

Artificial intelligence can shape our educational practices – but when we allow this to happen unthinkingly, what do we risk losing? Here’s how to stay uncomfortable and ask the critical questions

Richard McInnes, Simon Nagy, Laura Airey

Adelaide University

A multiculutral group of staff having a group discussion

Tackling bias and microaggressions in higher education

Actionable strategies and insights to help higher education institutions attract and retain ethnic-minority staff

Pallavi Banerjee

The University of Exeter

How to enhance teaching skills in a multidisciplinary environment

Technical challenges as well as the personal demands that teachers face make support programmes at higher education institutions all the more important. Here’s how self-paced, modular training can boost teacher engagement and student satisfaction

Borbála Kozma

Semmelweis University

Young woman relaxing and using headphones to listen to a podcast in her living room

How to start a language-teaching podcast

Suggestions for teachers who want to create podcasts to supplement formal classroom learning, based on the experience of an English for academic purposes teacher

Chengchen Qian

Xi’an Jiaotong-Liverpool University

Key questions to help universities measure societal impact

When societal impact has so many definitions, how can higher education institutions measure it without overlap or disengagement? This coordinated approach aims to find accepted, effective common ground

Olga Ryazanova , Peter McNamara , Tatiana Andreeva

Maynooth University

A group of people work around an office table

Create healthy relationships between faculty members for the benefit of everyone

When staff members at an institution work together amicably, student performance improves, a collaborative environment forms and the academic community is made even stronger. Here’s how to do it

Rania Shalaby

Dubai Medical University

A Black student walking around campus with books in hand

Improving the digital experience for Black international students

Strategies UK institutions should take to enable Black international students’ smooth transition into university

Patrice Seuwou

University of Northampton

Couple in dual career concept illustration

What can universities do to support academic couples?

What elements can make a university stand out as being partner-friendly? Here are ways for institutions to support academics in dual-career partnerships – and boost their ability to attract and retain the best talent

Torin Monahan, Jill A. Fisher

University of North Carolina at Chapel Hill

AcademiaTok: how to inspire Generation Z with academic research

Explaining research in a short social media video is a major green flag for the Covid-19 generation. Here’s how to use existing resources to hit TikTok and Instagram

Lina Filippidi

The London School of Economics and Political Science

Students sitting on the stairs of a university campus building

Nine tips for a successful, accessible blended learning field trip

A guide to planning and implementing field trips that successfully integrate on-site and online students

Alette Willis, Alex Penland

The University of Edinburgh

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