Client not customer 1

十一月 25, 2005

Students are neither customers ("persons who buy"), nor consumers ("persons who purchase goods or services") - they are clients ("persons who seek the advice of a professional man or woman"). Sir Howard Newby ought to know the difference ("'Customer' students to call tune", November 11). (All quotes are from the Collins English Dictionary .)

Lewis Elton
Visiting professor
Manchester University



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