Jomo Kenyatta University of Agriculture and Technology

Key leadership position to contribute to student experience Full time, continuing position Base salary of $156, 277 +17% superannuation About the opportunity Are you an experienced leader in student administration ready to shape how enrolment services support the student journey? We are seeking a Senior Manager, Enrolment Services to lead a large, high-performing team, consisting of multiple Team Leaders and their respective teams to deliver critical enrolment services across the student lifecycle at University of Sydney. Working under the broad guidance of the Director, Student Services, you will ensure enrolment services are responsive, compliant and aligned to strategic priorities. This role combines operational leadership with service improvement and transformation. You will work in partnership with students, student groups and stakeholders to coordinate processes, systems and services that enhance the student experience, while ensuring strong governance and policy compliance. As part of the Student Services Portfolio within the Division of the Academic Registrar, you will use data, benchmarking and stakeholder insights to drive outcomes, strengthen service delivery and foster a positive, engaged team culture. Why join us? lead a critical service area that supports students at every stage of their journey drive improvements that have a visible impact on student experience work in a collaborative, student-focused portfolio build and lead a large, engaged and high-performing team Your key responsibilities will be to: ensure effective planning and delivery of enrolment services across the student lifecycle in line with compliance obligations partner with senior leaders to contribute to strategic initiatives that improve the student experience align teams and resources to deliver on service priorities and defined outcomes prepare briefings and discussion papers for executive review with clear analysis and recommendations lead workforce planning, capability development and performance frameworks for the enrolment services team foster a positive, values-led team culture that drives engagement and performance identify and manage risks, issues and opportunities across people, processes and systems build trusted relationships with stakeholders and establish effective engagement mechanisms oversee review and improvement of systems, processes and procedures supporting enrolment services provide insights and coordinate continuous improvement initiatives to achieve service enhancement goals About you demonstrated high-level leadership experience, including human resource and financial management proven ability to manage and influence diverse stakeholder groups and build productive relationships excellent interpersonal, written and verbal communication skills with strong negotiation and conflict resolution capability strong time and workload management skills with the ability to manage competing priorities and deliver results high-level problem solving skills and a track record of exercising initiative and sound judgement experience managing client services using platforms such as ServiceNow or similar case and knowledge management systems demonstrated experience supervising, mentoring and performance managing staff, and managing HR matters experience in student administration or student support programs with understanding of current student experience issues senior-level management experience with the ability to adapt, navigate ambiguity and lead through change. To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus. Work Rights You must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment. Pre-employment checks Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. EEO statement At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds. We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion. How to apply Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply. For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Nicole Cunningham, Recruitment Operations by email: nicole.cunningham@sydney.edu.au or phone: 0449973799 © The University of Sydney The University reserves the right not to proceed with any appointment. Click to view the Position Description for this role. Applications Close Wednesday 04 March 2026 11:59 PM

Classification: ANU Officer 6/7 (Administration) Salary package: $98,387 - $113,252 per annum plus 17% superannuation Terms:  Full Time, Continuing (Contingent Funded) Position Description and Selection Criteria: Administration Coordinator.pdf flexible arrangements will be considered This position is continuing (contingent funded). The funding that supports this project has an expected end date of December 2028 The Position The Administration Coordinator will play a pivotal role in developing the foundations that enable the smooth operations and strategic ambitions of the McCusker Institute. Working as part of a core team with links across the University network you will provide high-level administrative, project management, and operational support, coordinating the delivery of the SoCIETIE Initiative and student engagement. Responsibilities include managing day-to-day functions such as scheduling, budgeting, logistics, reporting, and governance support, as well as developing relationships with internal and external stakeholders to maximise the Institute’s impact. You will also support business development, education design, and integration of diverse inputs to deliver high-quality outcomes for learners and partners. The Person We are seeking a highly organised and proactive individual with proven administration and full-cycle project management skills. You will have demonstrated experience in navigating complex environments, and enjoy engaging with a wide range of internal University and external partner stakeholders to enable education design coordination and delivery. Your excellent problem-solving skills, attention to detail and high-level computer literacy will be key to establishing and enhancing our operational procedures and systems, as well as identifying opportunities for efficiency and automation that enable this exciting new initiative to scale. You should demonstrate strong interpersonal abilities and a commitment to community outcomes. Experience working in dynamic start-up environments, and with the community or for-purpose sector will be highly regarded. The School/Department The McCusker Institute is a hub for transdisciplinary learning, problem solving, and collaboration for social impact. It connects students, researchers, practitioners, partners, and for-purpose organisations to tackle complex challenges facing communities. Its flagship SoCIETIE Initiative bridges academic and experiential learning, research, and real-world application, focusing on creating positive social change. The College/Division This role sits within the Deputy Vice Chancellor Education portfolio, which is dedicated to fostering academic excellence. Operating as a bridge across Colleges and Schools, the McCusker Institute is a key pillar in enabling university wide graduate attributes, with a focus on transdisciplinary problem-solving, and championing  innovative learning and teaching. For further information please contact, Michelle Cheah E: McCuskerInstitute@anu.edu.au. The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on indigenous.employment@anu.edu.au ANU values diversity and inclusion and is committed to providing equal employment opportunities to people of all backgrounds and identities. For more information about staff equity at ANU, click here. For enquiries about the application process, or if you require reasonable adjustment to apply for this role, please contact the hiring manager on the above listed details. Application information In order to apply for this role please make sure that you upload the following documents: A statement addressing the selection criteria. A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form. Other documents, if required. Applications which do not address the selection criteria may not be considered for the position. Please note: The successful candidate must have rights to live and work in this country and will be required to undergo a background check during the recruitment process. An offer of employment is conditional on satisfactory results. Closing date: Sunday, 8 March 2026, 11.55PM (AEDT)

The Role and Department The Development and Alumni Relations Office is responsible for co-ordinating philanthropy, alumni and supporter engagement, advancement services, and supporter communications on behalf of the University. DARO works with colleges, academic departments, research centres and institutes, wider student experience partners, and professional departments to engage over 200,000 alumni and supporters around the world. We contribute to the enhancement of Durham University's reputation as globally outstanding, inclusive, and forward-looking. We are an ambitious and committed team with a collaborative and collegiate culture. The Development Team within DARO is ultimately responsible for: soliciting donations from alumni, philanthropists, corporations, trusts and foundations and other charitable bodies; stewarding donors through reports, presentations, events and face-to-face meetings; meeting with gift beneficiaries to collate and produce gift impact reporting materials; hosting and devising engagement opportunities for existing and prospective benefactors on campus; and managing relationships with high-level stakeholders on behalf of the University. Senior Development Managers are primarily responsible for identifying, cultivating, soliciting, and stewarding principal/major donations of £100K - £1M+. In this role, you will manage a portfolio of some of the University's most senior benefactors and advocates, working closely with senior colleagues across the University but with a particular focus on our colleges and wider student experience activity. Your portfolio will primarily comprise individual donors, but may also include trusts and foundations, legacy and planned giving prospects, corporate donors/sponsors, and other philanthropic organisations. The Senior Development Manager will play a critical role in the delivery of Durham's bicentenary Campaign. The Campaign is a major philanthropic initiative centred on the University's 200th anniversary in 2032, seeking to create a step-change in philanthropic giving to Durham. The post-holder must be versatile and able to work closely and with senior alumni, University leaders, prominent and public figures, the trustees of regional, national and global funding bodies, major benefactors and advocates, in multiple capacities which facilitate the development of principal/major donations and the advancement of Durham University. The base location for this role is Boldon House, our exciting new professional services hub. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more, visit the project webpage: Boldon House - Durham University. Further information about the role and the responsibilities is at the bottom of this job description.