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Senior Client Support Officer Networks
Charles Sturt University
Australia, Wagga Wagga
Charles Sturt University
Australia, Wagga Wagga
Blend of technical and customer service focus Dynamic role with plenty of job variation Opportunity to develop your generalist IT skills and experience into a specialist area The role Full Time, Continuing Level 6 - $92,025 to $99,538 pa (plus 17% superannuation) Wagga Wagga The Senior Client Support Officer, Networks has responsibility for the development, continued improvement and operational support of the data network infrastructure across multiple locations as well as supporting and maintaining the Microsoft Team Telephone service and Genesys Cloud contact centre. With a strong customer focused approach, you will deliver high quality technical support, maintain operational efficiency and participate in project-based work that enhances ICT capability across the University. About you A strong service focus with experience in IT communication and/or network technologies, preferably in Cisco routing, switching, wireless and Microsoft Teams telephony. Demonstrated analytical and problem solving skills. A knowledge and understanding of ITIL and certification in network support and maintenance such as CCNA or similar is desirable, however not essential. About us We are a university of the land and people of our regions. True to the character of regional Australia we have gumption, we have soul and we collaborate with others. We develop holistic, far-sighted people who help their communities grow and flourish. The Wiradjuri phrase yindyamarra winhanganha means the wisdom of respectfully knowing how to live well in a world worth living in. This phrase represents who we are at Charles Sturt University - our ethos. It comes from traditional Indigenous Australian knowledge, but it also speaks to the mission of universities - to develop and spread wisdom to make the world a better place. Harnessing technology, we thrive as a distributed yet connected community, welcoming and engaging with people across Australia and the world. The Division of Information Technology are an expert and responsive team of technology professionals that are committed to the delivery of innovative solutions and services. We seamlessly connect our stakeholders with the systems and information needed to succeed by personalising experiences, protecting information and enabling innovation. Visit our website to learn about our great range of employee benefits. Charles Sturt University is committed to building a diverse workforce as shown through our Athena Swan Bronze Award, our Australian Workplace Equality Index Bronze Award and our membership of a range of diversity focused organisations including Diversity Council Australia and Pride in Diversity. We encourage applications from First Nations people, carers, people from culturally and linguistically diverse backgrounds, people with disability, neurodivergent people, and people of all age groups, genders and sexualities for all roles. To apply Click the Apply button and complete your application online, submit a "statement of suitability" demonstrating your skills, knowledge and/or experience relevant to the position (referencing the selection criteria in the position description) and upload your CV. If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us. This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position. Further information Additional information is available in the position description or by contacting: Tim Brown | Manager, Networks | tbrown@csu.edu.au | Ph: 02 6338 4239 Closing Date: 11pm, 18 March 2026
Salary
$92,025 to $99,538 pa (plus 17% superannuation)
Posted
18 Feb 2026
Professor on Tenure Terms in the Department of Urban Planning and Design
The University of Hong Kong
Hong Kong
The University of Hong Kong
Hong Kong
Ref.: 534483 Work type: Full-time Department: Department of Urban Planning and Design (01300) Categories: Professoriate Staff Applications are invited for appointment as Professor on Tenure Terms in the Department of Urban Planning and Design (Ref. 534483), to commence in January 2027 or as soon as possible thereafter. HKU’s Department of Urban Planning and Design (DUPAD) is an internationally leading planning school with excellence in teaching and research in urban and regional development, urban analytics and smart cities, climate urban resilience and planetary, transport city and society, housing and social development. Its vision is to offer leadership in intellectual and methodological developments in the field, as well as making lasting impact on urban planning, management and policy developments in Hong Kong, mainland China, the Belt and Road Region and further afield. DUPAD is celebrating its 45th Anniversary, with a history of blending urban science, planning, design and policy analytics and has one of the strongest groups of urban scholars and scientists in the world. It is also active in interdisciplinary research, with strong links with geography, public health, real-estate and urban economics, transport, architecture, social science and environmental science groups in HKU and other universities. The Department is one of the most well-established and globally respected urban research centres in the Asia-Pacific region. The Department offers a range of taught undergraduate and postgraduate programmes, and M.Phil./Ph.D. research programmes in urban and regional development and governance, spatial economy and planning, transport studies, urban analytics and smart cities, housing studies, healthy cities and urban environmental studies. Information about the Department can be obtained at https://www.arch.hku.hk/programmes/upad/. The Department seeks an outstanding scholar with proven international leadership in research, teaching and knowledge exchange in the field of urban and regional planning, and/or urban/regional economics. Applicants should have a Ph.D. degree in relevant fields, and a good general background in urban scholarship as well as their research specialisms. They should have a distinguished and sustained record of conducting high-quality impactful research, as indicated by publications and competitive grants, international recognition for scholarship, capability of leading interdisciplinary projects and proven managerial and leadership skills. In addition, applicants should demonstrate a strong track record of high-quality teaching and a commitment to mentoring the next generation of scholars, researchers, and educators. They should also have versatile academic ability and personality, intellectual and practical vision, and an aspiration/ability to develop strong connections with industry and the public sector. A track record of research in the Asia-Pacific region will be an advantage but is not essential. A highly competitive salary commensurate with qualifications and experience will be offered, in addition to annual leave and medical benefits. At current rates, salaries tax does not exceed 15% of gross income. The appointment will attract a contract-end gratuity and University contribution to a retirement benefits scheme, totalling up to 15% of basic salary. Housing benefits will be provided as applicable. The University only accepts online applications for the above post. Applicants should apply online and upload an up-to-date C.V., a research statement and future plans, and teaching philosophy. Review of applications will start as soon as possible and continue until May 29, 2026, or until the post is filled, whichever is earlier.
Salary
Competitive salary
Posted
17 Feb 2026
Senior Network Specialist
Maynooth University
Ireland, Maynooth
Maynooth University
Ireland, Maynooth
Department: IT Services Vacancy ID: 040103 Closing Date: 08-Mar-2026 Maynooth University wishes to appoint a Senior Network Specialist on a full-time permanent basis. This appointment at AOI grade will report to the ICT Infrastructure Manager. The Senior Network Specialist will be a technical lead in the design, development, operation and support of campus network services ensuring the security and availability of the network and ICT infrastructure services. Applicants should be aware that this is a role that supports critical infrastructure located on campus and as such, the successful applicant will be expected to work on campus to discharge their duties and on limited occasions it may also be necessary to work outside normal hours as is typical with roles involving critical infrastructure and services. The ideal candidate will possess strong technical expertise in campus and enterprise data centre networking, including wired and wireless (Wi‑Fi) services and modern network security technologies and design. They should have hands‑on experience managing a physical campus network environment. In addition, the candidate will be an experienced team leader and an effective collaborator, demonstrating excellent interpersonal and communication skills. The position of Senior Network Specialist will work as part of the Infrastructure Team in IT Operations and will also work with staff from across the Directorate to help plan provision with the aim of ongoing improvements to our network service for a consistent user experience and overall cybersecurity posture. The role also will engage across the University as required advising on best practice network usage and service. The Higher Education landscape is complex and presents a number of challenges for network services while safeguarding data and users. The operating environment is hybrid in nature, with on premise and cloud provision for both staff and student and for managed and unmanaged devices. Salary: Administrative Officer I: €59,812– €85,339 p.a. (9 points) Appointments will be made in accordance with public sector pay provisions. Closing Date: 23:30hrs (local Irish time) on Sunday, 8th of March 2026. Applications must be submitted by the closing date and time specified above. Any applications which are still in progress at the closing time on the specified closing date will be cancelled automatically by the system. Late applications will not be accepted. Maynooth University is an equal opportunities employer The position is subject to the Statutes of the University
Salary
€59,812– €85,339 p.a.
Posted
18 Feb 2026
Head of Department of Social Education
Masaryk University
Czech Republic, Brno
Masaryk University
Czech Republic, Brno
Department: Department of Social Education – Faculty of Education Deadline: 18 Mar 2026 Start date: 01.05.2026 Job type: full-time Job field: Science and research | Education and schooling In accordance with Section 77 of Act No. 111/98 Coll., the Dean of the Faculty of Education of Masaryk University announces a selection procedure to fill the position of Head of Department of Social Education More information about the faculty can be found at the end of the advertisement, about the departments on the website of the Department of Social Education OUR REQUIREMENTS Qualification conditions: Achieved academic or researcher degree (professor, associate professor, Ph.D., or equal) in the field as above or similar, potential for management position and experience with foreign cooperation and international projects, professional and personal potential for development of the field and research, experience in education and research in the field, relevant educational, publishing and creative activities (including foreign activities), advanced level of academic English, knowledge of other language is a plus, ability to teach in the Czech language (minimum level C1 or native speaker). Required knowledge, skills, abilities: User knowledge of PC: MS Office (Word, Excel, Powerpoint, Outlook), knowledge of secure data management, ability to collaborate through digital technologies (MS Teams, ZOOM, etc.), good organizational and communication skills, independence, responsibility. WE OFFER Employee benefits Eight weeks of vacation, flexible working hours, pension contribution, meals in MU canteens, possibility to use sports facilities in Brno. Work environment Employment in a prestigious institution awarded the HR Excellence in Research Award, combining science with teaching activities, a well-equipped working environment in a well accessible location in Brno. Education and development Career development and growth, the possibility of being assigned a mentor on entry, education, language and other courses provided by MU, use of MUNI libraries, possibility to take advantage of foreign stays and internships, participation in conferences. HOW TO APPLY? Apply via the online application link until March 18, 2026 and submit the required documents: Structured CV in PDF format (min. 1 A4) Cover letter in PDF format Copy of diploma from the highest level of education (without notarial certificate) The department's development concept for the coming term (pedagogical, research, project, personnel and economic development strategy, including the development of internationalisation) In the days following the application deadline, you will receive information about further procedures MORE INFORMATION Submitting the required documents when sending the e-application In case of failure to provide the copies via the e-application, the applicant will be at most once asked to provide them by a specific date. If he/she fails to submit the materials by that date, he/she will not be admitted to the next round of the selection process, which is the interview. Selection process and selection criteria submission of all required documents in the e-application, knowledge of the Czech language in both written and verbal form, the candidate's profile compliance with the requirements for the position. Non-discrimination declaration At that Faculty of Education, Masaryk University, we promote equal access; every applicant has a chance to get a job regardless of age, gender, social or other disadvantages. Selection procedures are conducted following the University Selection Procedure Regulations. Information about the faculty The Faculty of Education, recipient of the prestigious international HR Excellence in Research Award, is a faculty with a relevant research focus based on interdisciplinarity linking teaching, scientific research and social engagement in academia. It develops HR strategy, supports career development, reconciliation of work and personal life of employed persons and provides a diverse range of benefits.
Salary
Competitive
Posted
17 Feb 2026
Student Success and Wellbeing Coordinator
Flinders University
Australia, Bedford Park
Flinders University
Australia, Bedford Park
Position Details Continuing Position | Full-Time Higher Education Officer Level 7 | $100,233 - $110,954 p.a. + 17% Super. Location: Bedford Park / Kaurna Country View Position Description About the Role Our mission is to help students feel supported and empowered with confidence to succeed at University. As our Student Success & Wellbeing Coordinator, you will lead the strategic delivery of student success and wellbeing services and initiatives to ensure the delivery of high-quality guidance and support to students. The position is responsible for the operational oversight of the Student Success and Wellbeing Advisor (SSWA) team, including managing the team's workflow, triaging and allocation of student cases and implementation of quality assurance processes to enhance the student experience, retention, and success. As a member of the Student Life division, the Student Success and Wellbeing Coordinator leads the identification and execution of proactive outreach campaigns, events, and interventions across the student lifecycle. The role acts as a primary liaison between Student Life, the Colleges, and student service areas across the University. The role also works collaboratively with Student Success Leads to design and monitor targeted support services for specific equity cohorts. This is a hugely rewarding role, as you lead the design and execution of targeted outreach campaigns focusing on critical milestones like orientation, census dates, and academic progress cycles, and see the results first-hand. Some out of hours, weekend and travel may be required. Other key position responsibilities include: Acting as an escalation point for SSWAs, providing specialized guidance on sensitive and high-risk matters. Providing one to one case management for students to support their wellbeing and academic needs. Overseeing data collection, analysis, and interpretation to monitor the effectiveness of wellbeing initiatives and student retention across different student cohorts and equity groups. Providing regular reports and analysis on the performance of student success and wellbeing initiatives to key stakeholders and presenting findings to various relevant working groups and committees. Identifying students experiencing difficulty progressing and implementing a range of proactive student success strategies and supports including early detection and preventative measures aimed at improving academic success and retention. A more comprehensive list of responsibilities is available from the position description. About You With experience coordinating high-volume case management or triage systems for a team, (preferably within a mental health or student support context), whilst also managing a personal case load, you possess high level interpersonal skills, including the ability to communicate and liaise effectively with a wide range of stakeholders, including students from a diverse background and staff. Your exceptional written and oral communication, ensure your capacity to influence and negotiate with a wide range of stakeholders. This is matched by your ability to manage projects including identifying priorities, working to deadlines and providing regular status reports and updates. To be successful in this role, you will also have: Experience and proven ability collecting and interpreting data from Student Information Systems and CRM platforms to drive continuous improvement. Proven ability to provide operational team leadership in a fast-paced environment, including developing procedures and maintaining service standards. A well-developed understanding of the higher education sector and factors that impact on student wellbeing, retention and success. An understanding of contemporary thinking and practice in the field of student engagement, success and wellbeing (desirable). It is expected that the successful candidate will have completed a degree with subsequent relevant experience or have an equivalent combination of experience and/or education and/or training. About the Student Life Division The Student Life division ensures the delivery of student-centred support across the student lifecycle that underpins the University’s broader strategic visions by delivering support services and functions that facilitate and enhance the academic mission of the institution. The Student Life division provides support services and programs that contribute to the student experience and success, including in the areas of health, counselling, disability services, orientation and transition, student wellbeing, and Flinders University Student Association. Life at Flinders We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world. Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders? 17% Superannuation + salary packaging options Flexible working arrangements. Our commitment to wellbeing through our Thriving@Flinders initiative. Wide range of professional development activities and services, including exclusive staff study offers. We embrace diversity and promote equity and inclusion for all students and staff, as shown through our four SAGE Cygnet Awards. Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia). Our Commitment to Reconciliation and Indigenous Employment Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies. Please see here for our Reconciliation Action Plan Please see here for our Indigenous Workforce Strategy Prescribed Conditions for Employment A current Nationally Coordinated Criminal History Check which is satisfactory to the University will be required by Flinders University before the successful applicant can commence in this position. A criminal record will not automatically disqualify a candidate from consideration. Each case will be assessed on its individual merits and relevance to the inherent requirements of the role. In addition, it is a requirement of this position that the incumbent maintain a current Working With Children Check which is satisfactory to the University in accordance with the Child Safety (Prohibited Persons) Act 2016 (SA). How to Apply and Information You are required to submit a Suitability Statement of no more than 3 pages, addressing the Key Position Capabilities of the position description. For more information regarding this position, we strongly encourage you to contact Jeremy Chance. Please note, late applications and applications sent via agencies will not be accepted. Certification Applications to be submitted before 10.00pm: 03 Mar 2026 At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities. Flinders. Fearless.
Salary
$100,233 - $110,954 p.a. + 17% Super
Posted
18 Feb 2026