Bournemouth University

Classification: ANU Officer 8 (Specialist) Salary package: $121,359 – $129,772 per annum plus 17% superannuation Terms: Full-time, Continuing Position Description and Selection Criteria: Senior Case Manager, Student Safety and Wellbeing.pd The Team The Student Safety and Wellbeing team plays a vital role in supporting the health, safety and overall wellbeing of students throughout their academic journey. Our Case Managers work from person-centred and trauma informed practice frameworks, ensuring students are treated with dignity and respect and receive transparent and confidential services to empower them to make choices and connect with others. The team is responsible for the coordinated response to student disclosures of sexual misconduct and other harmful behaviours as well as supporting the university response to student critical incidents. Our goal is to create a safe, inclusive, and supportive environment where all students feel heard, respected, and empowered to thrive. The Person You will hold relevant qualifications in Social Work, Psychology or Counselling, and have undertaken formal training and/or experience in supporting people affected by gender-based violence or willingness to undertake further training. Ideally, you bring experience leading a team of practitioners who support individuals affected by harmful behaviours, including sexual misconduct, gender-based violence, and who present with complex and sensitive needs. In this role, you’ll draw on your expertise to guide staff working with a diverse student population. This includes students navigating issues such as cultural adjustment, isolation, academic pressure, financial stress, housing insecurity, visa-related concerns, and the unique challenges often experienced by students. Your leadership will help ensure trauma-informed, culturally responsive, and student-centred care across the service.  As part of our diverse Health and Wellbeing teams, you will help make a positive impact on the lives of students. The Division The University Experience Division is within the Deputy Vice-Chancellor (Academic) Portfolio. The University Experience Division provides a range of support, enrichment, and advisory services to help students to achieve their university education goals. We support students living both on and off campus, undergraduate and post-graduate, and strive to ensure high quality and responsive services are delivered effectively to students from all backgrounds. For further information please contact Beatrice Hannah on Beatrice.hannah@anu.edu.au. The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on indigenous.employment@anu.edu.au  ANU values diversity and inclusion and is committed to providing equal employment opportunities to people of all backgrounds and identities. For more information about staff equity at ANU, click here. For enquiries about the application process, or if you require reasonable adjustment to apply for this role, please contact the hiring manager on the above listed details. Application information To apply for this role please make sure that you upload the following documents: A statement addressing the selection criteria. A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form. Other documents, if required. Applications which do not address the selection criteria will not be considered for the position. Please note: The successful candidate must have rights to live and work in this country and will be required to undergo a background check during the recruitment process. An offer of employment is conditional on satisfactory results. Closing date: 1 February 2026, 11:55 PM (AEDT) 

Strategic leadership role driving innovation and operational excellence across philanthropy and alumni engagement Work with VP, Advancement Full-time position with a competitive remuneration package, including 17% superannuation. About the opportunity The University of Sydney, Advancement Portfolio is seeking an exceptional Executive Director, Advancement Services to deliver operational excellence across philanthropy and alumni engagement. This strategic role oversees the infrastructure that enables philanthropy and alumni engagement, driving performance across prospect development, data and analytics, gift administration, and business systems. It is a prime career opportunity for someone on a journey to becoming a COO. Reporting to the Vice-President, Advancement, you will lead high-performing teams, champion digital transformation, and ensure Advancement is future-ready and campaign-capable. This is an ideal opportunity for a seasoned operations leader or aspiring COO to shape the systems, governance, and culture that underpin one of Australia's most ambitious fundraising efforts. Working in close partnership with Development, Alumni Experience, ICT, General Counsel, Faculty Gift Administration and Finance, the Executive Director leads high-performing teams and fosters a culture of continuous improvement, collaboration, and innovation. They ensure Advancement is future-ready, agile, and aligned with institutional priorities, enabling impactful engagement and campaign success. With a strong focus on customer experience, service delivery, quality, and strategic foresight, the Executive Director plays a critical role in shaping advancement strategy, process improvement, and optimising donor and alumni experiences with the University. Their leadership supports a resilient, inclusive, and high-performing environment where excellence and innovation thrive. The objectives for the Executive Director, Advancement Services are to: Deliver operational excellence by aligning systems, processes and resources with institutional priorities lead and develop high-performing teams, fostering a culture of collaboration, innovation, and continuous improvement across Advancement Services. drive data strategy and governance, ensuring robust frameworks for data quality, security, and compliance, and enabling insights that support fundraising and engagement. champion digital transformation, overseeing the implementation of secure, scalable IT systems and enterprise platforms that enhance operational agility. enable data-driven decision-making through advanced reporting, analytics, and business intelligence to support campaign planning and performance tracking. streamline and optimise business processes, policies, and workflows to improve service delivery and stakeholder experience across the portfolio. support prospect development and campaign execution by ensuring CRM systems and data infrastructure are effectively utilised and future ready. contribute to strategic planning and resource management, integrating budgeting, performance monitoring, and risk mitigation to drive sustainable impact. About you: demonstrated change and project management skills, and the ability to manage diverse stakeholders and build strong, productive partnerships. proven senior leadership in staff management, HR issue resolution, and navigating change with adaptability. Experience within the Australian Higher Educational setting is preferred. strong business acumen, systems thinking, and digital fluency, with expertise in data governance and transformation. commitment to equity, innovation, and continuous improvement in service delivery and operational strategy. exceptional communication, negotiation, and influencing skills, with a strong ability to build trust and deliver clear, impactful messaging. Work rights You must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment. Term and remuneration This position is continuing. The successful candidate will be offered a competitive remuneration package commensurate with the responsibilities of the position and the candidate's relevant experience and qualifications. Pre-employment checks Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment. EEO statement At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ+. We welcome applications from candidates from all backgrounds. We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion. How to apply Odgers is assisting the University of Sydney with this appointment. Applications (including a CV and cover letter outlining how your skills, capabilities and experience meet the requirements for the role) can be submitted via www.odgers.com/95157 For further information and a confidential conversation please contact Dr Alistair Clark on Alistair.Clark@odgers.com or Diana Kovalova on +61 421 643 624 or Diana.Kovalova@odgers.com. The closing date for applications is Thursday 12 February 2026. Click to view the Position Description for this role. © The University of Sydney - The University reserves the right not to proceed with any appointment.

Location Docklands Campus Salary £39,824 to £45,281 per annum inclusive of London Weighting Post Type Full Time Post Type Permanent Closing Date Friday 23 January 2026 Reference 2335-25-PS Are you a CRM communications professional with a passion for international student recruitment? Do you enjoy crafting engaging, data-driven campaigns and improving the customer journey from enquiry to enrolment? If so, join the University of East London as our International CRM and Conversion Officer. University of East London Founded in 1898, we at the University of East London (UEL) are proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We’re committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future. But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo. About Us UEL’s CRM (Dynamics 365) delivers end-to-end communication and customer service across the student journey, from initial enquiry to alumni membership. Since its launch in 2020, the system has been adopted by 30 diverse teams. The CRM Centre of Expertise (COE) is part of the Change and Transformation team within our External Relations Directorate. The International CRM and Conversion team, the COE Business Support Team, and the UK Recruitment CRM and Conversion team are strategically aligned to enhance collaboration and effectiveness. This structure enables CRM specialists to work together in delivering high-impact recruitment campaigns. The teams closely collaborate with colleagues in IT Services, the Strategic Development and Delivery Directorate, and CRM users across the university, ensuring the system is optimised to support recruitment and conversion objectives. About the Job Working closely with the International CRM and Conversion Manager, you will play a key role in delivering personalised, multi-channel recruitment and conversion campaigns for prospective international students. You’ll design, copywrite, implement and optimise CRM communications across email, SMS and WhatsApp, ensuring campaigns are targeted, data-driven and aligned with international recruitment priorities. Using Microsoft Dynamics 365 and associated tools, you’ll help create a seamless and engaging journey from enquiry through to enrolment. This is an excellent opportunity for someone who enjoys combining creativity with data, and who wants to develop their CRM and marketing automation expertise in a fast-paced, collaborative environment. What You’ll Be Doing Designing, copywriting and delivering automated and manual CRM campaigns aligned to UEL’s brand and messaging. Supporting regional and global international recruitment plans through targeted communications. Segmenting and testing data to ensure the right message reaches the right audience at the right time. Working collaboratively with teams across the university to ensure content is on-brand and audience-appropriate. About You We are looking for team members who will be part of embedding an innovative practice and a digital first mindset within our External Relations Directorate. We seek individuals who not only enjoy working in an agile environment but also demonstrate a willingness to embrace new technology and transformational change. Together, we aim to cultivate a culture of 'continuous new', staying updated with emerging technologies and best practice across the sector. To succeed you’ll have experience delivering digital communications campaigns, strong copywriting skills, and confidence using CRM marketing systems (ideally Microsoft Dynamics). You’ll be analytical, well organised, and comfortable working with data, while maintaining a customer-first mindset. Benefits Package At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: https://uel.ac.uk/benefits-professional-services-positions Building an Inclusive Future As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we’re committed to closing the diversity pay gap. We’re proud of the progress we’ve made and honest that there’s more to do. We’re determined to keep moving forward so everyone at UEL can thrive. We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. If you're ready to join a University that values your outstanding skills and perspectives and is dedicated to making a difference, we invite you to explore a career with us. We are excited to welcome versatile individuals who are committed to advancing their careers while making a positive impact on the world. Please note that this advert may close earlier than the deadline if we receive many applications. We encourage you to submit your application as soon as possible. Further Details Job Description & Person Specification To contact the recruitment team please phone +44 20 8223 3000 x 4600 or e-mail jobs@uel.ac.uk CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.