SLC rapped over data breach

The Student Loans Company has been criticised after sending medical details and even a psychological assessment of applicants to the wrong people

May 28, 2014

Three students had their details disclosed to other loan applicants in 2012, the Information Commissioner’s Office has revealed.

According to the SLC, the mistake was down to “human error” when applications for disabled students’ allowances were being manually assessed.

The SLC has apologised for the error and said it would put new checks in place to stop this happening again.

Stephen Eckersley, head of enforcement at the ICO, said: “We’ve spoken with the company and made clear that changes need to be made, and a formal undertaking is now in place.”

An SLC spokeswoman said: “When we realised our mistake, we immediately contacted the person or organisation the information had been sent to, to apologise for our mistake and to make sure the details were deleted. We also reported the breaches to the Information Commissioner’s Office and will continue to keep them updated.”

She added: “SLC takes our responsibilities seriously to protect customer data under the Data Protection Act. We have put in place additional quality checks and are confident these will prevent this from happening again. We are also investing significantly in new technology and systems to improve our service to customers.”

In 2012 the SLC received around 50,000 applications for disabled students’ allowances.

david.matthews@tsleducation.com

You've reached your article limit.

Register to continue

Registration is free and only takes a moment. Once registered you can read a total of 3 articles each month, plus:

  • Sign up for the editor's highlights
  • Receive World University Rankings news first
  • Get job alerts, shortlist jobs and save job searches
  • Participate in reader discussions and post comments
Register

Have your say

Log in or register to post comments

Featured Jobs

Assistant Recruitment - Human Resources Office

University Of Nottingham Ningbo China

Outreach Officer

Gsm London

Professorship in Geomatics

Norwegian University Of Science & Technology -ntnu

Professor of European History

Newcastle University

Head of Department

University Of Chichester
See all jobs

Most Commented

men in office with feet on desk. Vintage

Three-quarters of respondents are dissatisfied with the people running their institutions

students use laptops

Researchers say students who use computers score half a grade lower than those who write notes

Canal houses, Amsterdam, Netherlands

All three of England’s for-profit universities owned in Netherlands

Mitch Blunt illustration (23 March 2017)

Without more conservative perspectives in the academy, lawmakers will increasingly ignore and potentially defund social science, says Musa al-Gharbi

sitting by statue

Institutions told they have a ‘culture of excluding postgraduates’ in wake of damning study