Liverpool students ‘receive wrong degree results’

Some students at the University of Liverpool have been sent the wrong degree results, after the Russell Group institution experienced a “technical problem”

July 1, 2013

Liverpool

The university, which has around 30,000 students in total, halted the process of sending out the results by email after receiving student complaints.

One Liverpool member of staff says in an email to colleagues, seen by Times Higher Education, that the university has been “made aware of a system error with the issuing of results to students, leading to students being emailed the wrong results”. 

“A number of students have contacted us this morning and we are doing all we can to explain the situation and reassure them,” says the email, sent by a university administrator.

A Liverpool spokeswoman said: “We experienced a technical problem when sending students their exam results this morning which resulted in students receiving the wrong email.

“As soon as the university identified the problem, the process of issuing emails with exam results was stopped and so the majority of students have not yet received any email.

“The university sincerely regrets this error and is doing all it can to ensure that students receive the correct results as quickly as possible. In the meantime, all erroneous messages have been deleted from students’ email accounts.” 

john.morgan@tsleducation.com

You've reached your article limit.

Register to continue

Registration is free and only takes a moment. Once registered you can read a total of 3 articles each month, plus:

  • Sign up for the editor's highlights
  • Receive World University Rankings news first
  • Get job alerts, shortlist jobs and save job searches
  • Participate in reader discussions and post comments
Register

Have your say

Log in or register to post comments

Featured Jobs

Assistant Recruitment - Human Resources Office

University Of Nottingham Ningbo China

Outreach Officer

Gsm London

Professorship in Geomatics

Norwegian University Of Science & Technology -ntnu

Professor of European History

Newcastle University

Head of Department

University Of Chichester
See all jobs

Most Commented

men in office with feet on desk. Vintage

Three-quarters of respondents are dissatisfied with the people running their institutions

students use laptops

Researchers say students who use computers score half a grade lower than those who write notes

Canal houses, Amsterdam, Netherlands

All three of England’s for-profit universities owned in Netherlands

sitting by statue

Institutions told they have a ‘culture of excluding postgraduates’ in wake of damning study

A face made of numbers looks over a university campus

From personalising tuition to performance management, the use of data is increasingly driving how institutions operate