Liverpool students ‘receive wrong degree results’

Some students at the University of Liverpool have been sent the wrong degree results, after the Russell Group institution experienced a “technical problem”

July 1, 2013

Liverpool

The university, which has around 30,000 students in total, halted the process of sending out the results by email after receiving student complaints.

One Liverpool member of staff says in an email to colleagues, seen by Times Higher Education, that the university has been “made aware of a system error with the issuing of results to students, leading to students being emailed the wrong results”. 

“A number of students have contacted us this morning and we are doing all we can to explain the situation and reassure them,” says the email, sent by a university administrator.

A Liverpool spokeswoman said: “We experienced a technical problem when sending students their exam results this morning which resulted in students receiving the wrong email.

“As soon as the university identified the problem, the process of issuing emails with exam results was stopped and so the majority of students have not yet received any email.

“The university sincerely regrets this error and is doing all it can to ensure that students receive the correct results as quickly as possible. In the meantime, all erroneous messages have been deleted from students’ email accounts.” 

john.morgan@tsleducation.com

You've reached your article limit

Register to continue

Registration is free and only takes a moment. Once registered you can read a total of 6 articles each month, plus:

  • Sign up for the editor's highlights
  • Receive World University Rankings news first
  • Get job alerts, shortlist jobs and save job searches
  • Participate in reader discussions and post comments
Register

Have your say

Log in or register to post comments

Featured Jobs

Lecturer in Innovation and Enterprise UNIVERSITY OF CENTRAL LANCASHIRE
Senior Lecturer in Project Management UNIVERSITY OF CENTRAL LANCASHIRE
Research Fellow UNIVERSITY OF CENTRAL LANCASHIRE
Head of Student Systems and Records YORK ST JOHN UNIVERSITY

Most Commented

question marks PhD study

Selecting the right doctorate is crucial for success. Robert MacIntosh and Kevin O'Gorman share top 10 tips on how to pick a PhD

India, UK, flag

Sir Keith Burnett reflects on what he learned about international students while in India with the UK prime minister

Pencil lying on open diary

Requesting a log of daily activity means that trust between the institution and the scholar has broken down, says Toby Miller

Microlight pilot flies with flock of cranes

Reports of UK-based researchers already thinking of moving overseas after Brexit vote

Portrait montage of Donald Trump and Nigel Farage

From Donald Trump to Brexit, John Morgan considers the challenges of a new international political climate