Hea's web portal is 'a waste of money', say critics

An internet project aimed at revolutionising the online presence of the Higher Education Academy's 24 subject centres has been branded a "mammoth waste of money".

February 7, 2008

One academy staff member said that a new single internet portal for the centres was "clumsy, unwieldy and not fit for purpose".

The HEA's 24 subject centres were established to provide teaching support to academics and share best practice, and each has had its own independent website. Since a 2005 feasibility study, eight subject centres have been involved in a pilot aimed at setting up a single portal, but there is serious discontent.

Norton Miller, the web development officer at HEA's Subject Centre for History, Classics and Archaeology, is being made redundant after six years in the job. He agreed to speak out, while others have remained anonymous.

He said the HEA had "panic bought" the wrong system, towards the end of a financial year, and it had cost between £150,000 and £200,000.

"It's not fit for purpose. It's clumsy, it's unwieldy ... and it doesn't deliver the functionality that we need as a centre, and we all need collectively," he said.

A second member of staff called the project a "mammoth waste of money", said it was "on the verge of collapse" and complained of "long-winded and complicated" maintenance.

A third added: "If all the technical people from the subject centres got together, I'm sure we could easily have built a much better system that works."

Sean Mackney, deputy chief executive of the HEA, declined to confirm the cost of the project.

He said the move to a centralised website would improve on the current "fragmented" offering, and he denied that the academy had been rushed into buying the wrong system. He said the HEA had commissioned a study of users and chosen a package "appropriately".

"Speaking to subject centre directors, there (are) a range of views about the next phase of the project," he said.

"One of the important things to learn from the pilot is the need to support technical colleagues, to help them make use of the system that we've got."


You've reached your article limit.

Register to continue

Registration is free and only takes a moment. Once registered you can read a total of 3 articles each month, plus:

  • Sign up for the editor's highlights
  • Receive World University Rankings news first
  • Get job alerts, shortlist jobs and save job searches
  • Participate in reader discussions and post comments

Have your say

Log in or register to post comments

Most Commented

James Fryer illustration (27 July 2017)

It is not Luddism to be cautious about destroying an academic publishing industry that has served us well, says Marilyn Deegan

Jeffrey Beall, associate professor and librarian at the University of Colorado Denver

Creator of controversial predatory journals blacklist says some peers are failing to warn of dangers of disreputable publishers

Hand squeezing stress ball
Working 55 hours per week, the loss of research periods, slashed pensions, increased bureaucracy, tiny budgets and declining standards have finally forced Michael Edwards out
Kayaker and jet skiiers

Nazima Kadir’s social circle reveals a range of alternative careers for would-be scholars, and often with better rewards than academia

hole in ground

‘Drastic action’ required to fix multibillion-pound shortfall in Universities Superannuation Scheme, expert warns