Always on the menu

November 3, 2011

In "Sector: too many cooks will spoil regulatory broth" ( October), Pam Tatlow, chief executive of Million+, says that proposals to give the Higher Education Funding Council for England, the Quality Assurance Agency and the Office of the Independent Adjudicator roles in resolving student complaints are a "recipe for confusion".

In fact, the QAA has always played a key role in investigating concerns about institutional management of quality and standards. Our "Concerns about standards and quality in higher education" scheme complements the OIA's adjudication on disputes between students and institutions.

We investigate evidence of ongoing and systemic risks to quality and standards at universities and other higher education providers. Further, we believe our Concerns scheme will have a significant role to play in investigating student and public concerns within a risk-based system.

Jean Lawton, Director of public engagement, The Quality Assurance Agency for Higher Education

You've reached your article limit.

Register to continue

Registration is free and only takes a moment. Once registered you can read a total of 3 articles each month, plus:

  • Sign up for the editor's highlights
  • Receive World University Rankings news first
  • Get job alerts, shortlist jobs and save job searches
  • Participate in reader discussions and post comments

Have your say

Log in or register to post comments

Featured Jobs

Assistant Recruitment - Human Resources Office

University Of Nottingham Ningbo China

Outreach Officer

Gsm London

Professorship in Geomatics

Norwegian University Of Science & Technology -ntnu

Professor of European History

Newcastle University

Head of Department

University Of Chichester
See all jobs

Most Commented

men in office with feet on desk. Vintage

Three-quarters of respondents are dissatisfied with the people running their institutions

students use laptops

Researchers say students who use computers score half a grade lower than those who write notes

Canal houses, Amsterdam, Netherlands

All three of England’s for-profit universities owned in Netherlands

As the country succeeds in attracting even more students from overseas, a mixture of demographics, ‘soft power’ concerns and local politics help explain its policy

sitting by statue

Institutions told they have a ‘culture of excluding postgraduates’ in wake of damning study