University of Tabriz

Organisation: Cranfield University Faculty or Department: Education Services Based at: Cranfield and Milton Keynes Hours of work: 37 hours per week, normally worked Monday to Friday. Flexible working will be considered. Contract type: Fixed term contract Fixed Term Period: For 9-12 months Salary: Full time starting salary is normally in the range of £28,9293 to £29,674 per annum Apply by: 08/02/2026 Role Description An opportunity has arisen to join the Student and Academic Support Team in the role of Student and Academic Support (SAS) Lead supporting MK:U. The successful applicant will be joining a friendly and supportive team, committed to improving the quality of the student experience. About the Role You will be the key point of contact for students, staff and External Partners on specific courses for advice, guidance and help. Responsibilities include the delivery of academic administration, student support and ensuring high levels of customer service and student satisfaction. You will play an important role managing the needs of a group of people and balancing conflicting priorities of importance between them. The role will also include preparing evidence and documentation for decisions to be made on student academic progress, while being confident in advising on the most likely outcome. Experience of effectively and sensitively dealing with difficult situations is essential as is being able to prioritise and delegate. It will be important to build good working relationships with students, staff, and partners. About You We are looking for a friendly, self-motivated individual who has a passion for high quality customer service. You will be IT literate, including Microsoft packages and database applications. Ideally, you will have experience of academic administration preferably within a Higher Education Institution. You will be committed to developing and leading a customer service environment, have a high degree of accuracy and attention to detail and excellent communication skills. You will have experience in managing a team and meeting the needs of your customer/business with high performance standards.  About Us As a specialist postgraduate university, Cranfield’s world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally. Learn more about Cranfield and our unique impact here. MK:U is an exciting new addition to the Cranfield University educational family; a new model higher education provider for Milton Keynes, designed to meet urgent technological and skills needs. MK:U’s education is designed with and for business to fill growing skills gaps in the digital economy. MK:U’s education focuses on real-world application of problems using problem-based learning. Find out more here: MK:U apprenticeships (cranfield.ac.uk) Our Values and Commitments Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. Find out more here. We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. We are a Disability Confident Employer and proud members of the Stonewall Diversity Champions Programme. We are committed to actively exploring flexible working options for each role and have been ranked in the Top 30 family friendly employers in the UK by the charity Working Families. Find out more about our key commitments to Equality, Diversity and Inclusion and Flexible Working here. Working Arrangements Collaborating and connecting are integral to so much of what we do. Our Working Arrangements Framework provides many staff with the opportunity to flexibly combine on-site and remote working, where job roles allow, balancing the needs of our community of staff, students, clients and partners. How to apply                                    For an informal discussion about this opportunity, please contact Soumayah Ghazi, Student and Academic Support Manager, on E: Soumayah.Ghazi@cranfield.ac.uk Please do not hesitate to contact us for further details on E: peoplerecruitment@cranfield.ac.uk. Please quote reference number 5218. Closing date for receipt of applications:   8 February 2026

About us King’s Business School is a top five rated business school for business and management studies in the UK. As part of the world-class King’s College London the focus of King’s Business School is to develop bold ideas to tackle the world’s major challenges. The Global Student Recruitment and Admissions directorate delivers marketing, student recruitment and admissions services in partnership with Faculties, creating strategies to attract growing numbers of students from across global markets, as well as from the UK. Our focus is ensuring the best possible student experience, from the beginning of their journey with us as prospective students through to enrolment so that our students can thrive in our diverse and inclusive community in central London. As a directorate we are responsible for the delivery of student recruitment targets, ensuring cohesive recruitment strategies and planning from lead generations and attraction, admissions, through to conversion and enrolment. This role supports the King’s Business School. About the role  Role Purpose The Faculty Marketing team is the face of the Global Student Recruitment and Admissions team with internal stakeholders. This team plays a critical role in providing expertise and student recruitment and marketing support to our faculties.  The Faculty Marketing Officer will support the Head of Faculty Marketing in delivering marketing strategies and plans for the faculty. The role will collaborate effectively with colleagues across the Global Student Recruitment and Admissions teams to communicate marketing plans, ensuring they are designed to support the overall delivery of recruitment plans and targets. Key responsibilities Assist in the development and implementation of marketing plans and strategies, working closely with colleagues and stakeholders. Support the delivery of marketing projects, ensuring they are delivered on time and within budget. Collaborate with the Market Research & Insights team to gather and report on insights, trends and opportunities related to student needs and preferences. Assist in monitoring and reviewing the efficacy of marketing activities, providing regular reports on performance. Collaborate with colleagues across the Global Student Recruitment and Admissions team to deliver cohesive and aligned marketing plans and initiatives. Represent the student voice in all marketing initiatives, ensuring that marketing plans resonate with the target audience. Assist the planning and delivery of events as required. Build and maintain effective relationships with external agencies and suppliers. Work closely and collaboratively with marketing and communications colleagues across the university to ensure the delivery consistent and cohesive marketing plans. Contribute to wider projects and working groups, as required. The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.  This is a full-time post and will be offered on a indefinite contract. About you To be successful in this role, we are looking for candidates to have the following skills and experience:  Essential criteria Relevant marketing experience at an appropriate level. Experience working within the Higher Education sector.  Strong project management skills, with the ability to manage multiple projects simultaneously.  Excellent communication and interpersonal skills with the ability to work collaboratively and build and maintain relationships.  Ability to analyse and interpret data to make informed decisions/recommendations, produce reports and monitor progress.  Excellent IT skills to support campaign delivery e.g., MS Office suite, SharePoint, and MS Teams, Power BI, presentation software and marketing tools. Able to work on own initiative, with good attention to detail and high level of accuracy Desirable criteria Educated to degree level and/or relevant experience in marketing for at least 2 years. Experience and willingness in understanding and representing the student customer.  Downloading a copy of our Job Description Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process. Further information We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.  We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible. To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.

Salary: £62,361 per annum (Fixed) Contractual hours: 37 Basis: Full Time Package: Full details can be found here - https://www.ucb.ac.uk/about-us/work-for-us/rewards-and-benefits/ Job category/type: Academic, Business, Higher Education Job reference: REQ000471 Attachments: attachment DHOD - JDPS - Jan 26.pdf Job description Business & Enterprise is the largest department within University College Birmingham, with almost 2000 students, it continues to evolve and grow, we are seeking to strengthen our leadership team with the appointment of a new Deputy Head.  The department is part of our ambitious Business School, which spans a diverse range of curriculum areas, working collaboratively to enhance student experience and outcomes. This role requires a strong leader with a solid understanding of the operational demands within a dynamic Higher Education environment, working under the leadership of the Head of Department. The successful candidate will be adept at fostering collaboration while helping to drive innovation and change. Engagement with a broad spectrum of business sectors, including SMEs, enterprise, and professional bodies, is integral to the role, alongside a commitment to supporting colleagues and students. Applicants should bring substantial experience and expertise in a field relevant to the Business & Enterprise portfolio, expertise in the teaching of Finance, HRM, or Strategy would be of particular interest. In addition to leadership responsibilities, the postholder will maintain a small teaching and supervision workload, and contribute to the department's academic mission, whilst maintaining their own professional credibility. We offer a hardworking, supportive team environment, where you will have the opportunity to shape initiatives, make a meaningful impact, and contribute to the success of our students. This is a role for an ambitious and forward-thinking individual, ready to play a key part in the continued growth and innovation of the department and wider Business School. Please be advised that this advert may close prior to the advertised closing date should sufficiently number of applications be received. Standard Information UCB is an equal opportunities employer. UCB has achieved the Investors in Diversity Bronze Award. University College Birmingham is proud to be TEF rated Silver, and the Business School is a proud member of CABS, AASCB and BGA. You may need to obtain permission to work in the UK if you don’t already have the unrestricted right to work in any role. There are various types of visa which include the right to work. You can check if you need a UK visa using the Government’s online tool and find information about UK visa routes and the eligibility criteria that must be met for each route Work in the UK - GOV.UK (www.gov.uk). All staff are required to prove their right to work in the UK before they start work. All applicants for employment at the University will be expected to undertake an Enhanced Check with the Disclosure and Barring Service prior to commencement. All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.