Hardly surprising that the vice chancellors' email network is strictly private - like all of us they need somewhere to let off steam to other people who will understand. But is a commercial opportunity being missed here? Thousands would surely queue up for an 0891-type advice-line offering high-powered counsel on such burning topics as Curing Quality Droop, Renewing Your Financial Virility, Secret Top-Up Hints of the Rich and Famous and Making the Most of Your Mace.