University of Pennsylvania

Our Post and Portering team are responsible for several tasks that contribute to the smooth running of the University. We operate the post room, goods in, delivery services, Portering and undertaking duties that are required to allow the University to operate which includes Lifting and Shifting items between different locations across the University Campus’. We work with online booking systems to ensure a timely and effective service to our colleagues and students across the University community. About the Role Forming part of a hardworking and supportive team who mentor each other to maximise the skills available within the team, this role is Integral in the delivery of an efficient Postal, Portering and Goods-In service. The role is responsible for operating computerised systems including but not limited to Franking machines, handheld devices, desk top PCs and Inputting any required data accurately onto our online systems. Receiving goods in and routing them to the correct location within the agreed timescales, delivering items, moving heavy items between buildings and sites, and booking couriers are just some of the tasks this varied role involves. The working hours are 36 hours per week, Monday to Friday 8am-4pm. About You You will have some experience of working in a similar role ideally using relevant computerised systems. You will be a strong team player with the ability to use your initiative and problem solve when required and demonstrate the ability to provide excellent customer service. You will have a basic understanding of safe working practices including manual handling and be able to drive vehicles of various types and sizes up to but NOT including HGV. What we can offer you  Working at the University of Southampton gives you access to a wide range of benefits in addition to our competitive rates of pay. Our core benefits include pension scheme membership; a generous annual leave allowance (supplemented by University closure days and public holidays) and excellent family leave arrangements (including maternity, paternity, adoption and parental leave). All our benefits can be viewed here. As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect, and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. We welcome applications from candidates who are committed to helping us create an inclusive work environment. We encourage applications from candidates from Black, Asian and Minority Ethnic communities, people who identify as LGBTQ+, and people with disabilities. We would particularly welcome applications from candidates from working class, first generation Higher Education, the Global South, and other underrepresented groups.

Position Details Fixed term –until December 2026| Full-Time Higher Education Officer Level 6 | $92,287 - $98,398 p.a. Location: City Campus – Festival Plaza / Kaurna Country View Position Description About the Role Flinders University is seeking a proactive and motivated individual to join our team as Student Services Advisor (Flinders Online) for our online students and be an integral part of our City Campus Services team. In this dynamic role, you will support Flinders Online students across the entire student lifecycle, providing high‑quality guidance on enrolment, course requirements and university processes. As a key point of contact, you will deliver accurate and engaging information that helps students transition confidently into their studies and fosters a strong sense of connection. Working within a skilled team and collaborating with services across campuses and portfolios, you will contribute to seamless, student‑centred support. Based at the Flinders City Campus, you will also provide flexible assistance to the broader campus services team as operational needs arise. As the Student Services Advisor (Flinders Online), you will be a key on-site contact to students and be required to: Provide timely and high-quality enrolment and course advice services to Flinders Online students, including coordinating proactive calling campaigns, managing complex enquiries to resolution, and ensuring compliance with University policy, procedures, and legislation. Act as the primary contact for student lifecycle services, including enrolment changes, load management, class registration, leave of absence, withdrawals, international compliance and re-admittance ensuring warm referrals, oversight to completion and timely resolution Collaborating with Colleges and Portfolios to support communication strategies and other initiatives, including optimising Flinders Online content and materials to ensure information is accurate, clear, and accessible, providing students with consistent, supportive guidance throughout their learning journey. The role is also expected to provide flexible support to the broader City Campus Services team, contributing to shared priorities and assisting with operational needs as required. The incumbent may be required to work within the City Campus hours of operation, these being Monday to Friday, 8am to 8pm. Hours worked may be undertaken on a rostered arrangement. About You Your excellent interpersonal and communication skills will be the key to your success, as you provide high quality customer service and demonstrate the ability to build, maintain and enhance relationships with students, staff and stakeholders through constructive and collaborative interactions. You will be flexible and adaptable, eager to collaborate and assist other members within the City Campus Services team. You will foster positive professional relationships and prove that you are a strong team player, willing to contribute to an inclusive and cohesive team culture. The successful Student Services Advisor (Flinders Online), will also have: Completion of a degree or equivalent combination of relevant experience and/or education/training. Well-developed customer service and interpersonal skills, with the ability to develop, maintain and enhance relationships with students, staff and other stakeholders through constructive and collaborative interactions. Demonstrated ability to work collaboratively as part of a team to deliver operational services in a high-volume and complex service delivery environment, with the ability to provide culturally appropriate, high-quality, timely and accurate advice. Effective to well-developed written and verbal communication skills, including the ability to develop clear, accessible content by reviewing and maintaining online content and digital resources, ensuring accuracy, clarity, and alignment with communication strategies. About Flinders City Campus Located at the heart of Adelaide’s most vibrant and connected cultural hub, Flinders City Campus at Festival Plaza is a collaborative, state-of-the-art campus delivering the optimal learning experience. Our campus provides greater connection for education and research partnerships and innovative curriculum opportunities that extend far beyond traditional study. We are passionate about collaborating with staff and students across the University to develop, improve, and implement communication, orientation, engagement, and retention activities that help students achieve success at Flinders. Our mission is to help students feel welcomed, supported, and empowered with confidence to succeed at University. To learn more about why Flinders is a great place to work, please click here. Our Commitment to Reconciliation and Indigenous Employment Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies. Please see here for our Reconciliation Action Plan Please see here for our Indigenous Workforce Strategy Prescribed Conditions for Employment A current Nationally Coordinated Criminal History Check which is satisfactory to the University will be required by Flinders University before the successful applicant can commence in this position. A criminal record will not automatically disqualify a candidate from consideration. Each case will be assessed on its individual merits and relevance to the inherent requirements of the role. How to Apply and Information You are required to submit a Suitability Statement of no more than 2 pages, addressing the below four Key Position Capabilities of the position description. Completion of a degree or equivalent combination of relevant experience and/or education/training. Well-developed customer service and interpersonal skills, with the ability to develop, maintain and enhance relationships with students, staff and other stakeholders through constructive and collaborative interactions. Demonstrated ability to work collaboratively as part of a team to deliver operational services in a high-volume and complex service delivery environment, with a demonstrated understanding of other cultures and the ability to communicate in a cross-cultural working environment. Demonstrated ability to exercise initiative, establish priorities and manage complex workflows with non-negotiable deadlines. For more information regarding this position, please contact Thu Trotter. Please note, late applications and applications sent via agencies will not be accepted. At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities. Certification Applications to be submitted before 10.00pm: 01 Apr 2026 At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities. Flinders. Fearless.

Location Stratford Campus Salary £31,536 to £34,595 per annum inclusive of London Weighting Post Type Full Time Post Type Permanent Closing Date Thursday 02 April 2026 Interview Date Thursday 16 April 2026 Reference 2360-25-S Join the University of East London – Shaping Futures for 125 Years University of East London (UEL)  is a vibrant, diverse, and forward-thinking institution dedicated to transforming lives through exceptional education and career-focused opportunities. As a careers-first university, we have been proudly preparing students for the jobs of the future for 125 years. UEL has always been at the forefront of innovation, and our ambitious Vision 2028 strategy underscores our commitment to reshaping education for the benefit of all. We empower students from all backgrounds with the skills and opportunities to excel in today’s dynamic world. Our dedication to excellence is reflected in our achievements. We are proud to be recognised as the University of the Year for Teaching Quality in the Times and Sunday Times Good University Guide 2025. Additionally, UEL ranks: 2nd in London and 4th in England for Overall Positivity (National Student Survey 2025) Fastest-rising university in England for graduate employability (Graduate Outcomes Survey 2025) At UEL, we don’t just teach; we inspire, innovate, and empower. Join us as we continue to shape the future. About Us Based at our Stratford campus in the newly formed Office of the Health Campus, our service supports the collaboration of UEL’s innovative research and teaching within the School of Health, Sport and Bioscience. The school have a successful and expanding portfolio of accredited taught programmes and exciting new postgraduate programmes on offer.  Our team ensures that students enrolled in these courses are Industry 5.0 employer-ready, by providing a service that is future focused, efficient and has sustainability principles at its core. About the Job We are seeking to appoint a Technical Assistant to join the Hospital & Primary Care Training Hub (HPCTH) technical team within the Office of the Health campus to provide high quality support for our teaching in the School of Health, Sport & Bioscience.   As part of a supportive and forward-thinking team, you will be responsible for ensuring HPCTH teaching resources are set up and available in advance of teaching events, assisting with the requisitioning of items using the University Purchasing System and ensuring adequate stocks of instruments, equipment, and consumables by means of regular stocktaking and the production of inventories. About You You will have basic technical knowledge and/or experience in healthcare simulation-based learning in Higher Education or NHS settings, and a commitment towards a career in Technical Support.  You will have good basic IT skills, including the Microsoft Office 365 suite. You will be customer-focused, with excellent communication skills and the ability to diagnose and troubleshoot problems. You will have good organisational skills which can be applied to the role, and the ability to follow procedures in an accurate and timely manner. You will be able to show a commitment to and understanding of equality and diversity issues within a diverse and multicultural environment, supporting our vision to foster an inclusive and equitable culture, ensuring every member of the UEL community feels empowered, respected, and enabled to shape their experience. Benefits Package Here at UEL we understand it’s about more than just a salary. It’s about the entire package on offer along with our outstanding work environment and inclusive culture. We know the market rates for this vacancy and will offer a genuinely competitive salary DOE. We care deeply about your wellbeing and our benefits includes: 20% pension (4% from you, 16% from us), 25 days holiday (plus 3 days over Christmas) plus bank holidays, hybrid working for most positions, and we’re always open to consider flexible working arrangements. We have a subsidised gym membership, 3 times base salary life assurance, a cashback healthcare scheme and wide variety of other generous benefits including discounts on: Apple and Samsung products, holidays, clothing, fitness, lifestyle, dining out and weekly shopping. Building an Inclusive Future: Equal Opportunities As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we’re committed to closing the "diversity pay gap". We are proud of the progress we’ve made and honest that there’s more to do. We’re determined to keep moving forward so everyone at UEL can thrive. So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today! Please note that we are unable to offer visa sponsorship for this position. Applicants must therefore already have the right to work in the UK at the time of application. Further Details Job Description & Person Specification To contact the recruitment team please phone +44 20 8223 3000 x 4600 or e-mail jobs@uel.ac.uk CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.