Palacký University Olomouc

Position Details Full-Time | Fixed term HEO7 | $100,233 - $110,954 Location: Bedford Park / Kaurna Country View Position Description About the Role This role is ideal for a senior voice specialist who enjoys hands-on operational ownership and wants to contribute to a significant cloud transition without being embedded directly in project delivery. Utilising a high level of customer service, the Senior IDS Telephony& IVR Services Officer is responsible for the technical and operational implementation, continuous improvement and support of the University’s telephony and IVR technologies. The role is also responsible for ensuring that customer needs for telephony and IVR infrastructure services are fully addressed and are consistent with best practice approaches. Key accountabilities include: Supporting the technical and operational management of telephony and IVR services, ensuring agreed service levels are met and all procedures and service standards are adhered to Identifying improvements to support services and providing technical expertise to enable customers to adopt new technologies and processes Balancing the need to support day to day operations in a stable and reliable manner, with the need to undertake functional enhancements and new features for customers. Actively contributing to the design, procurement, installation, upgrading, operation, control and maintenance of relevant telephony and IVR systems. About You Clear communication with high emotional intelligence, particularly when it comes to navigating and resolving conflict, will be key to your success in this role, along with proven experience in implementing, administering and supporting Cisco enterprise voice and collaboration platforms, including Cisco Unified Communications Manager, Unity Connection, UCCX, Webex Calling and Webex Contact Center within a complex organisational environment. The successful candidate will also demonstrate: Experience in agile ways of working including exposure to scaled agile methodologies and/or collaborating and delivering through a matrix structure The ability to thrive in multicultural environments and are a self-starter who brings initiative and a genuine enthusiasm for our Flinders culture Strategic thinking, planning and analytical skills to support outcomes and meet strategic goals Cisco professional certifications (e.g. CCNP Collaboration or CCIE Collaboration) or equivalent expertise gained in complex UC environments It is expected that you will have completed a degree in Information Technology or relevant technical area and have subsequent relevant experience in an IT environment; or an equivalent combination of experience and/or education and/or training – higher education experience is advantageous. To learn more about the role and responsibilities, please view the Position Description About IDS  IDS are a pivotal resource of the University, providing information and digital technology services and support to the Flinders University staff and student community. The IDS team apply technical expertise to support university projects and provide core services such as the IDS Service Desk, Audio visual, simulation and event services, Information security and identity access management services and more.   Life at Flinders We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world. Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders? 17% Superannuation + salary packaging options Flexible working arrangements Our commitment to wellbeing through our Thriving@Flinders initiative Wide range of professional development activities and services, including exclusive staff study offers  We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards. Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia). Our Commitment to Reconciliation and Indigenous Employment Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples.  We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies. Please see here for our Reconciliation Action Plan  Please see here for our Indigenous Workforce Strategy  Prescribed Conditions for Employment A current Nationally Coordinated Criminal History Check which is satisfactory to the University will be required by Flinders University before the successful applicant can commence in this position. A criminal record will not automatically disqualify a candidate from consideration. Each case will be assessed on its individual merits and relevance to the inherent requirements of the role. How to Apply and Information You are required to submit a CV, along with a Suitability Statement as a separate document. This should be no more than 3 pages, and address the Key Position Capabilities of the position description For more information regarding this position, please contact James Reed Please note, late applications and applications sent via agencies will not be accepted. At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities. Certification National Police Certificate - Australian Federal Police Applications to be submitted before 10.00pm: 24 Feb 2026 At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities. Flinders. Fearless.

Full time, permanent Remote place of work with a minimum of 6 visits per year to the Horizons office (Reading) and/or LSA office (London, E8) Salary range £48,000 to £58,000 pa plus benefits We are seeking an experienced and motivated Senior Lecturer to join our ever-growing School of the Built Environment team at the University. You will be the Programme Leader for our Architectural Technology programmes, providing academic, professional, and strategic leadership. You will be integral in ensuring our curriculum is responsive to industry need, and ensuring programmes meet the educational requirements for CIAT and CIOB membership progression. You will need to take the lead on programme design, delivery, and quality assurance, delivering high-quality online teaching that passively simulates working in remote architectural and contracting practices. University of the Built Environment is a place where you can bring your industry and teaching expertise to an online education environment and really make a difference. We expect you to have strong IT and digital skills and be passionate about teaching online. Your accountabilities and responsibilities include: Provide academic leadership for undergraduate and postgraduate Architectural Technology programmes aligned to CIAT and CIOB professional standards Deliver high-quality teaching across Architectural Technology modules, using online, and work-based learning approaches Provide academic and pastoral support to a diverse student body, many of whom are part-time or in employment Support staff development in teaching, assessment, digital delivery, and professional practice Our main requirements: Degree and Postgraduate qualification in Architectural Technology or a closely related discipline Teaching qualification or willingness to obtain one within 18 months of appointment Chartered or Fellow Membership (or equivalent) of a relevant professional body Experience in teaching Architectural Technology or related subjects in higher education or further education Experience designing and delivering online or distance learning programmes At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us. We are a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits. To view the full job specification and to apply, visit our careers site: Explore our current vacancies - University of the Built Environment Vacancy closes on Thursday 19 February 2026 at 17:00. EQUALITY, DIVERSITY, AND INCLUSION We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.

Organisation: Cranfield University Faculty or Department: MK:U Based at: Cranfield and Milton Keynes  Hours of work: 37 hours per week, normally worked Monday to Friday. Flexible working will be considered. Contract type: Permanent Salary: Full time starting salary is normally in the range of £48,760 to £58,664 per annum with potential progression to £71,050 per annum Apply by: 09/03/2026 Role Description About the Role This role is an opportunity to help us shape the future of education and fill the skills gap. The successful applicants will divide their time between developing and delivering modules on MK:U courses using our distinctive Problem-Based Learning approach (we’ll provide training for you), and designing the new apprenticeship. You will have knowledge of a subject matter related to AI, Machine Learning and/or Data Science, most likely in two or more of the following subject areas: Artificial intelligence – both technical understanding and user application aspects Machine Learning Deep Learning and Neural Networks Big Data and Visualisation Cloud Computing, particularly in relation to AWS[RM1]  About you We are seeking people to join the team who are as passionate as we are about AI skills in the digital era and who believe, as we do, that we need a lot more people who can bring these skills to the workplace. As educators, our job is to make AI, and related topics, attractive and exciting to study as well as making sure it’s relevant and applicable to the jobs of today and of the future. You will be excited about making education relevant to the digital economy and gripped by the challenge of making it understandable and fun to study. You will prize teamwork and value your colleagues’ skills and knowledge. You will be interested in how problem-based learning can be used to ensure that education is relevant to the workplace and open to the idea that we can blur the boundary between ‘work’ and ‘education’ because learning takes place in both contexts. You will be motivated by helping your students to succeed in their careers. You will either have undergraduate or postgraduate education delivery experience in the above subjects. You will have an advanced degree in the broad subject area (Masters or above) and will either hold or be working towards a qualification in education (e.g. a Postgraduate certificate or AdvanceHE recognition). You will have evidence of educational innovation and, ideally, of course management, either as course lead or deputy. To be successful in this role you will be comfortable with change, willing to work flexibly, and open to new ways of doing things. Importantly, you will be able to collaborate with and influence people and build relationships quickly, and you will be eager to play a full role in the fast-moving and exciting MK:U project. About Us As a specialist postgraduate university, Cranfield’s world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally. Learn more about Cranfield and our unique impact here. About MK: U MK:U is an exciting new addition to the Cranfield University educational family; a new model higher education provider for Milton Keynes, designed to meet urgent technological and skills needs. MK:U’s education is designed with and for business to fill growing skills gaps in the digital economy. Find out more about working with us here: Working at MK:U (shorthandstories.com) MK:U’s education focuses on real-world application of problems using problem-based learning. Find out more here Our Values and Commitments Cranfield’s shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. Find out more here. We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. We are a Disability Confident Employer and proud members of the Stonewall Diversity Champions Programme. We are also committed to actively exploring flexible working options for each role.  Find out more about our key commitments to Equality, Diversity and Inclusion and Flexible Working here. How to apply For an informal discussion, please contact Professor Ruth Massie, Director of Education, r.massie@cranfield.ac.uk. Please do not hesitate to contact us for further details on E: hrrecruitment@cranfield.ac.uk. Please quote reference number 5238