Individual Digital Content Services - Service Specific Additional Terms

These Individual Digital Content Services Terms (the "Terms") govern your subscription to the websites on which they appear at www.timeshighereducation.com (the "Websites") and our provision of various online services and resources via those Websites (the "Services").

These Terms incorporate the following additional terms:

Website Terms of Use which describes how you may use our Websites.

Privacy Policy which describes (among other things) how we will use any personal information collected as a result of your use of the Services.

Cookie Policy which describes how you are tracked when using our Websites.

Please read these Terms (including the Website Terms of Use, Privacy Policy and Cookie Policy) carefully, before subscribing to our Services. By subscribing to our Services, you confirm that you accept the Terms, Website Terms of Use, Privacy Policy and Cookie Policy and that you agree to comply with them.

This is an instant access service. By purchasing this subscription, you agree your access will start immediately. Please see Clause 4 - Cancellation Terms for your cancellation rights.

You must be 18 or older and have the power to enter into a contract with us and are not prevented from doing so under any local laws.

By registering to become a subscriber, you agree that you have given us accurate registration details, including payment information and will ensure that we always have up to date contact information.

2.1 Your subscription will start immediately upon payment. The terms that govern your minimum and your continuing subscription with us will vary depending on which subscription you chose under the offer advertised and whether you have taken out subscription to one of our trial offers.

2.2 Your minimum subscription term ("Minimum Term") will be made known to you before you agree to purchase your subscription and will be confirmed to you in your welcome email.

3.1 The cost of your subscription will be made clear to you on our sign-up pages and in your welcome email and may vary from time to time or by country. You agree to pay the fees at the rates notified to you at the time you purchase one of our subscriptions. If you later request us to change your subscriptions, you agree to pay the new pack price set out in your change confirmation email.

3.2 If you choose to become a subscriber through a trial offer, your trial offer will cost you the trial price offered. At the end of your stated trial period, your subscription will automatically continue on a rolling quarterly or annual basis (this will be made known to you before you complete registration to the trial offer) at the rate notified to you at the time of purchase.

3.3 Payment can be made using all major credit or debit cards, ApplePay or GooglePay. Where relevant, currency conversion values may fluctuate and conversion fees may be charged by your bank. Unless otherwise stated, the savings calculation stated is relevant to the specified pack and is either based upon saving made per week against cover price or against the standard rate (as may be applicable). By submitting payment details to us, you promise that you are entitled to purchase a subscription using those payment details. You also give us permission to store your payment details in accordance with our Privacy and Cookie Policy as provided under Clause 1.

3.4 We reserve the right to change your subscription price and/or benefits with 30 days' notice and affected subscribers may terminate their subscription within this notice period.

3.5 If you default on any payment, we may:

(a) terminate your subscription;

(b) charge you for any outstanding amount remaining on the unexpired portion of your minimum subscription term (subject to your subscriptions and/or offer terms);

(c) send your details to third party debt collectors; and/or

(d) take any action which is necessary in our opinion to recover our losses.

If your subscription has been terminated and you would like to re-subscribe to one of our subscriptions, we have the right to require payment in full of any outstanding amount owed to us.

4.1 You can cancel your subscription by emailing membership@timeshighereducation.com.

4.2 Early cancellation rights. You have a legal right to cancel this contract without giving any reason within 14 days of entering into it (the "Initial Cooling-off Period"). If you cancel during this period, we will refund you proportionally for any services not yet received.

4.3 Cancellation after cooling-off period. If you cancel after the 14-day Initial Cooling-off Period, your cancellation will be processed, but you will not be entitled to a refund for any fees already paid for the remainder of the Minimum Term. Your access to the service will continue until the end of the Minimum Term.

(a) if you breach these terms including (without limitation) any of these Terms, including the Website Terms of Use; and/or

(b) if, in our reasonable judgement, we determine that your use of our services is illegal, fraudulent, or unsuitable in any other way.

(c) If we end your rights under these terms, you must immediately stop all activities authorised by these terms, including your access of the services, and we may permanently ban you from the services and any other sites/services operated by our corporate group. If you are a subscriber to our services and we end your rights under these terms, this will result in the termination of your subscription with us, and you will not be entitled to a refund in these circumstances.

6.1 We may amend these terms at any time to ensure that we remain compliant with relevant laws and regulations and to ensure that we are constantly improving your subscription experience. If we make any important changes to the subscription terms, we will notify you.

TERMS OF SERVICE

These Terms are applicable to all Users located in the United States.

These Terms of Service (the "Terms") are a legal contract between THE World Universities Insights Limited and its affiliates, (collectively, "Company", "we" or "us") and "you" ("your," or "User"). The Terms explain how you are permitted to use the services provided by and through our platform, website(s), our associated internet properties and any software that Company may provide to you for download, including in your mobile devices (our "App(s)") (all of these virtual properties and mobile applications, collectively, the "Site"). These Terms also govern your use of all the text, data, information, software, analytics, graphics, proprietary content and more (all of which we refer to as "Materials") that we and/or our affiliates may make available to you, as well as any services we may provide through the Site. Collectively, the Site, the Materials, and the services provided by the Company are referred herein to as the "Service".

IMPORTANT – PLEASE READ CAREFULLY. BY AGREEING TO THESE TERMS, OR BY ACCESSING, REGISTERING IN, EXECUTING AN ORDER FORM, OPENING AN ACCOUNT, MAKING PURCHASES, DOWNLOADING OR USING OUR APPS, PROVIDING INFORMATION THROUGH, OR GENERALLY USING THE SERVICE, YOU INDICATE THAT YOU HAVE BOTH READ AND ACCEPT THESE TERMS. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, DO NOT ACCESS OR OTHERWISE USE THE SERVICE, OR ANY MATERIALS OR CONTENT CONTAINED THEREIN, OR EXECUTE ANY ORDER DOCUMENTS WITH US, OR PROVIDE US WITH ANY INFORMATION ABOUT YOU.

These Terms contain a dispute resolution and arbitration provision (See Section 18), including a class action waiver that affects your rights. These provisions apply solely to the extent applicable in your jurisdiction.

1. MODIFICATIONS AND ADDITIONAL TERMS.

(a) Changes to these Terms. The Company can change, update, add or remove provisions of these Terms at any time by posting the updated Terms on the Site and by providing a notice on the Service. We will ask for your express consent to the updated Terms when and where we are legally required to do so. If you do not agree with any of the updated Terms, you must stop using the Service. Continued use of the Service following notice of any such modifications indicates You acknowledge and agree to be bound by the modifications. Unless otherwise required by law, the updated Terms are effective as of the day of posting.

(b) Changes to the Service. The Company may make changes to the Service at any time, without notice to you. If you object to any changes to the Service, your sole recourse will be to cease using the Service. Continued use of the Service following posting of any such changes will indicate your acknowledgement of such changes and satisfaction with the Service as modified. We also reserve the right to discontinue the Service, or any component of it, at any time without notice to you. We will not be liable to you or any third-party should we exercise our right to modify or discontinue the Service.

(c) Paid Subscriptions. Please note that if you are under a paid-subscription Service with us, in the event we change the price for the Service which you have previously agreed to pay or if we substantially change these Terms or the Service you are paying for, we will also notify you of such changes as contemplated in Section 1(a) above. Any changes will become effective after your then-current subscription expires or terminates and/or upon your next renewal. If you do not agree with such changes and you communicate this to us in accordance with the notification, we will not automatically renew your subscription even if you previously agreed to automatic renewal for payment. Please refer to Section 6(e) below for our cancellation policy.

(d) Additional Terms. In addition, certain features of the Service may be subject to additional legal terms of use ("Additional Terms"), which shall be provided to you at the moment you choose to use such features or services. By using such features, or any part thereof, you agree to be bound by the Additional Terms applicable to such features. In the event that any of the Additional Terms governing such features conflict with these Terms, the Additional Terms will govern.

2. PRIVACY.

Please review our privacy policy available at https://www.timeshighereducation.com/privacy-policy (the "Privacy Policy") which explains how we use information that you submit to the Company. The Privacy Policy is hereby incorporated by reference.

3. CONTRACTUAL RELATIONSHIP.

By using the Service, you represent that you are at least 18 years of age, or that you are of age under the laws of your jurisdiction, and lawfully able to enter into contracts. If you are under 18 years of age or not legally able to enter into contracts in your place of residence, you must have the permission of your parents or legal guardians to use the Service.

Your access to and use of the Service is subject to your continued compliance with these Terms and all applicable laws. If you breach these Terms, your right to access and use the Service will terminate immediately, without any further action by the Company, except for those obligations expressly described by the Company in these Terms.

4. THE SERVICE AND LICENSE TO USE IT.

The Service includes an integrated, cloud-based platform for the online publication of education-related news, that enables you to access news, opinion, resources, events and jobs in the higher education sphere. For as long as you agree to these Terms and abide by them, you may use the Service. These Terms apply to all users of the Service, including visitors and Registered Users. The Service is licensed, not sold, to you.

The Service is protected by copyright laws throughout the world. Subject to your agreement, and continuing compliance with these Terms, the Company grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable limited license subject to the limitations below to use the Service solely for your own individual, non-commercial purposes only. You agree not to use the Service for any other purpose.

All rights not expressly granted to you in these Terms are reserved and retained by the Company and/or its licensors. The licenses granted by the Company terminate if you do not comply with these Terms and/or any other Service terms and conditions.

5. REGISTRATION AND ACCOUNTS.

(a) Visitors and Registered Users. Visitors and guests may browse the Site in accordance with these Terms, but will not have full access to the Service without first becoming Registered Users. In order to access certain features of the Service you may be required to become a Registered User. A "Registered User" is a user who has registered an account with us or on a third-party platform(s) authorized by us (such as Google+, or other similar platform) (your "Account"). Please refer to our Privacy Policy for more details about submitting information to us.

(b) Registration Data. In registering for the Service, you agree to (i) provide true, accurate, current, and complete information about yourself as prompted by the Service's registration form (the "Registration Data"); and (ii) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Company has the right to suspend or terminate your Account and refuse any and all current or future use of the Service.

(c) Account Management. You agree not to create an Account using a false identity or information. You agree that you shall not create, use, or have more than one Account in the Service. The Company reserves the right to remove or reclaim any usernames at any time and for any reason. You agree not to register for an Account on behalf of an individual other than yourself, or register for an Account on behalf of any group or entity unless you are authorized to bind such person, group, organization, or entity to these Terms.

6. SUBSCRIPTIONS AND CANCELLATIONS.

(a) No Cost Accounts. By registering for an Account, you obtain access to the Service. The rights and privileges provided under your Account are personal and non-transferable. There is no cost associated with registering for an Account with us and using the free options of the Service. You may cancel your Account at any time by contacting us at membership@timeshighereducation.com or by closing your Account through your Account settings.

(b) Paid Subscriptions. The Company may offer access to the Service either at no cost to you or through a paid subscription for premium features and services. All Subscriptions are subject to the Company's acceptance, confirmed upon delivery of a Subscription confirmation to you. The Company reserves the right to refuse services for any reason and may interrupt access to the Service for maintenance.

(c) Pricing. Subject to Section 1(c), the Company reserves the right to change service plans (paid or unpaid) and prices for paid Subscriptions at any time without providing price protection or refunds for promotions or price decreases. Any pricing changes will take effect after your current Subscription expires or terminates.

(d) AUTOMATIC RENEWAL. To ensure continuity of Service, each paid Subscription includes automatic renewal terms. The Company will automatically renew your paid Subscription based on the chosen Subscription Term, and if applicable, charging your Account on the anniversary of the initial Subscription Fee charge. IF YOU CANCEL YOUR SUBSCRIPTION, ACCESS TO AND USE OF THE SERVICE WILL END WHEN THE CURRENT SUBSCRIPTION TERM EXPIRES.

(e) CANCELLATIONS. YOU MAY CANCEL YOUR SUBSCRIPTION AT ANY TIME, AND SUCH CANCELLATION SHALL BECOME EFFECTIVE UPON EXPIRATION OF YOUR THEN-CURRENT SUBSCRIPTION TERM. You agree and understand that you will be charged Subscription Fees until the expiration of your then-current Subscription Term and SUBSCRIPTION FEES WILL NOT BE REFUNDED, IN WHOLE OR IN PART, SUBJECT TO APPLICABLE LAW.

7. PAYMENTS.

(a) Fees and Payment. If you purchase any offering within the Service for a fee, either on a one-time or on a Subscription basis (collectively "Fees"), you agree and consent to the Company's use of third-party payment providers for billing and processing payments. You agree to pay the applicable Fees for the offering or Service, including periodic fees for Subscriptions, plus all related taxes, and to reimburse us for all collection costs and interest for any overdue amounts. Failure to pay Fees when due may result in the suspension or termination of your access to the Service.

(b) Automatic Billing. Certain offerings with the Service (such as Subscriptions) are billed on an automatic, auto-renewal, and recurring basis unless you follow the cancellation procedure set forth in these Terms.

(c) Payment Method Authorization. At registration, you must select a payment method and authorize the Company to charge it at regular intervals according to your Subscription. If you do not pay all Fees when due, your account will be deemed past due. The Company reserves the right to charge interest at 1.5% per month or the highest rate allowed by law on unpaid amounts until paid.

(d) Taxes and Additional Fees. You agree to pay any taxes resulting from your use of the Service. The Company is not responsible for bank fees incurred due to check cards, automatic payments, insufficient funds, or other fees from your financial institution.

8. THIRD PARTY ACCOUNTS AND SITES.

You may link third-party accounts to our Service, allowing us to access certain information from those accounts based on your settings and the third party's privacy policies. YOUR RELATIONSHIP WITH THESE THIRD-PARTY PROVIDERS IS GOVERNED SOLELY BY YOUR AGREEMENTS WITH THEM, AND WE ARE NOT RESPONSIBLE FOR ANY INFORMATION THEY SHARE WITH US OR FOR ANY ISSUES ARISING FROM YOUR USE OF THOSE ACCOUNTS.

Our Service may also contain links to third-party websites ("Third-Party Sites") that are not owned or controlled by us. Your use of Third-Party Sites is subject to their own terms and privacy policies. WE DO NOT ENDORSE, VERIFY, OR TAKE RESPONSIBILITY FOR ANY CONTENT, PRODUCTS, SERVICES, OR PRACTICES OF THIRD-PARTY SITES, AND WE ARE NOT LIABLE FOR ANY DAMAGES OR LOSSES RELATED TO YOUR USE OF OR RELIANCE ON THEM.

9. OUR INTELLECTUAL PROPERTY RIGHTS.

The Service and all content, features, and functionality—including text, graphics, software, images, audio, video, data, and design—are the exclusive property of the Company or its licensors and are protected by intellectual property laws. You receive no rights to the Service or its Materials except as expressly granted in these Terms. All rights not expressly granted are reserved.

We do not claim or represent ownership of any intangible assets you may acquire or purchase through the Service.

Any comments, suggestions, or materials you provide to us about the Service ("Feedback") are considered non-confidential and non-proprietary. You assign all rights in your Feedback to us, and we may use it for any purpose without attribution or compensation. If assignment is not allowed by law, you grant us an exclusive, worldwide, royalty-free license to use your Feedback.

10. ACCEPTABLE USE POLICY.

You must not use the Service in any way that violates laws or these Terms. Prohibited actions include, but are not limited to:

• Breaking any law or regulation
• Harassing, stalking, or harming others
• Impersonating others or misrepresenting your identity
• Copying, distributing, or exploiting Service content or Materials without permission
• Circumventing security or access controls
• Removing or bypassing copyright, trademark, or other content protection measures on the Service
• Using automated systems (e.g., bots, spiders) to access the Service or imposing an unreasonable or disproportionately large load on our infrastructure
• Introducing malware or interfering with Service operations
• Mirroring, framing, scraping, deep linking, or accessing Service content by unauthorized means
• Collecting personal information or using the Service for commercial solicitation without consent
• Reverse engineering, attempt to access the source code, or creating derivative works from the Service
• Posting unlawful, offensive, or harmful content
• Infringing on the intellectual property or other rights of a third party
• Using the Service to violate anyone's legal rights, promote illegal activity, or expose anyone to legal liability
• Engaging in spam, scams, unauthorized promotions, unlawful contests, lotteries, gambling or pyramid schemes
• Creating multiple accounts to bypass restrictions
• Harming or exploiting children
• Any other objectionable conduct as determined by the Company

You are responsible for any violations of these Terms and must cover our legal costs and damages if your actions cause us problems. We may take over the defense of any claim and you agree to cooperate.

We reserve the right, but do not assume the obligation, to investigate and act on any violation of these Terms or misuse of the Service. We may monitor all prohibited actions, investigate, and/or take appropriate action at our sole discretion against you, including suspending or terminating your Account, taking legal action, or reporting you to authorities. WE COOPERATE WITH LAW ENFORCEMENT and may share your information as needed to protect our rights, enforce these Terms, or comply with our Privacy Policy.

11. USER SUBMISSIONS AND INTERACTIONS.

(a) User Submissions. If we allow user-generated content, you may post reviews, comments, or other materials ("User Submissions"), some of which may be public. You must own or have permission to post your content, and it must not violate anyone's rights or any laws.

You retain ownership of your User Submissions, but by posting them, you grant us and others a worldwide, royalty-free license to use, modify, display, and distribute your content for any purpose, without notice or compensation. You waive any moral rights to your content to the extent allowed by law. You are responsible for any fees or royalties owed to others for your User Submissions.

We may monitor, edit, or remove User Submissions at our discretion and are not responsible for their content. User Submissions do not reflect our views, and you are solely responsible for what you post. We are not liable for any content posted by you or others, or for any consequences of your postings.

You may encounter content you find objectionable or inappropriate. We are not responsible for your exposure to such content.

Be cautious about sharing personal information publicly on the Service.

(b) Users Interactions. You are responsible for your interactions with other users and assume all associated risks. We are not liable for any disputes or issues arising from user interactions or User Submissions. We may limit your connections or restrict your use of the Service as needed and may monitor or intervene in disputes at our discretion.

If you have a dispute with another user, you release us from any related claims or damages. If you are a California resident, you waive California Civil Code § 1542, which says: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR."

12. INTELLECTUAL PROPERTY INFRINGEMENT.

We respect the intellectual property rights of others and encourage You to do the same. Accordingly, We have a policy of removing any content that violates intellectual property rights of others, suspending access to this Service to any user who uses this Service in violation of someone's intellectual property rights, and/or terminating in appropriate circumstances the account of any user who uses this Service in violation of someone's intellectual property rights.

Pursuant to Title 17 of the United States Code, Section 512, We have implemented procedures for receiving written notification of claimed copyright infringement and for processing such claims in accordance with such law. If You believe Your copyright or other intellectual property right is being infringed by a user of this Service, please provide written notice to Our Agent for notice of claims of infringement at DMCA Agent; Email: help@timeshighereducation.com.

To be sure the matter is handled immediately, Your written notice must:

• Contain Your physical or electronic signature;
• Identify the copyrighted work or other intellectual property alleged to have been infringed;
• Identify the allegedly infringing material in a sufficiently precise manner to allow Us to locate that material;
• Contain adequate information by which We can contact You (including postal address, telephone number, and e-mail address);
• Contain a statement that You have a good faith belief that use of the copyrighted material or other intellectual property is not authorized by the owner, the owner's agent or the law;
• Contain a statement that the information in the written notice is accurate; and
• Contain statement, under penalty of perjury, that You are authorized to act on behalf of the copyright or other intellectual property right owner.

Unless the notice pertains to copyright or other intellectual property infringement, the Agent will be unable to address the listed concern.

Submitting a DMCA Counter-Notification

If the content removed belongs to you, We will notify You that We have removed or disabled access to copyright-protected material that You provided, if such removal is pursuant to a validly received DMCA take-down notice. In response, You may provide Our Agent with a written counter-notification that includes the following information:

1. Your physical or electronic signature;
2. Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or access to it was disabled;
3. A statement from You under the penalty of perjury, that You have a good faith belief that the material was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled; and
4. Your name, physical address and telephone number, and a statement that You consent to the jurisdiction of a court for the judicial district in which Your physical address is located, or if Your physical address is outside of the United States, for any judicial district in which We may be located, and that You will accept service of process from the person who provided notification of allegedly infringing material or an agent of such person.

Termination of Repeat Infringers

We reserve the right, in Our sole discretion, to terminate the account or access of any user of this Service who is the subject of repeated DMCA or other infringement notifications.

14. TERM AND TERMINATION.

These Terms take effect when you begin using the Service and remain in force until you or we terminate your access. You may terminate your use at any time by notifying us, closing your Account, or simply stopping use of the Service. To close your Account, use the Service's account closure feature or email us at membership@timeshighereducation.com.

We may suspend or terminate your account or access to the Service at any time, for any reason, including violations of these Terms. Upon termination, all licenses end, your account and related content (including User Submissions) may be deleted, and you must destroy any downloaded materials. We are not liable for any loss resulting from suspension or termination. Certain provisions, such as ownership, disclaimers, and limitations of liability, will survive termination.

15. DISCLAIMER OF WARRANTIES.

You use the Service at your own risk. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SATISFACTORY QUALITY, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. THE COMPANY DOES NOT WARRANT THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICE; THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; OR THAT ALL DEFECTS WILL BE CORRECTED; OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE MAKE NO GUARANTEES ABOUT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY MATERIALS OR CONTENT, OR ABOUT THE RESULTS FROM USING THE SERVICE. WE MAY REMOVE CONTENT OR MATERIALS AT ANY TIME WITHOUT NOTICE AND ARE NOT LIABLE FOR ANY SUCH REMOVAL. WE DO NOT GUARANTEE CONTINUOUS OR SECURE ACCESS TO THE SERVICE.

WE WILL TRY TO PROCESS REQUESTS FOR INTANGIBLE ASSETS PROMPTLY, BUT MAKE NO PROMISES ABOUT PROCESSING TIMES, ESPECIALLY WHEN THIRD PARTIES OR EXTERNAL SYSTEMS ARE INVOLVED, ELECTRONIC BILLING OR EXTERNAL PAYMENT SYSTEMS.

16. LIMITATION OF LIABILITY.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, REMOTE, OR SIMILAR DAMAGES, INCLUDING LOSS OF DATA, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE COMPANY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO THE COMPANY IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).

If applicable law does not allow us to disclaim certain warranties or limit our liability as stated in these Terms, our responsibility will be limited to the minimum extent permitted by law. Nothing in these Terms affects your legal rights as a consumer or excludes or limits any liability that cannot be legally excluded or limited.

17. INDEMNITY.

You agree to indemnify and hold harmless the Company and its affiliates, officers, employees, agents, partners, and licensors from any losses, costs, liabilities, or expenses (including reasonable attorneys' fees) arising from: (a) your User Submissions; (b) your use or inability to use the Service; (c) your violation of these Terms; (d) your violation of others' rights; or (e) your violation of any laws or regulations. The Company may, at its own expense, assume exclusive defense of any matter you must indemnify, and you agree to cooperate.

18. DISPUTE RESOLUTION AND ARBITRATION; CLASS ACTION WAIVER.

Please read this carefully. If you are a resident of the United States of America, this affects Your rights. Otherwise, this Section applies to the extent applicable in your jurisdiction.

(a) Applicable Law. These Terms will be subject to and construed in accordance with the laws of the State of Delaware, United States of America, excluding its rules regarding conflicts of law. You agree that any claim or dispute You may have against the Company must be resolved exclusively by a state or federal court located in the State of Delaware, except as prohibited by law, as otherwise agreed by the parties or as described in the Arbitration subsection below.

(b) Dispute Resolution. Before either party may seek arbitration as provided below, the party must first send to the other party a written notice of dispute ("Notice") describing the nature and basis of the claim or dispute, and the requested relief. After the Notice is received, You and the Company may attempt to resolve the claim or dispute informally. If You and the Company do not resolve the claim or dispute within thirty (30) days after the Notice is received, either party may begin an arbitration proceeding as provided below.

(c) Arbitration. You agree that, to the extent that the Law permits, the Company may elect to resolve the dispute in a cost-effective manner through binding arbitration. You have the right to opt-out of this provision within 30 days from the date that you first consent to these Terms (the "Opt-Out Deadline"). You may opt out of this provision by mailing written notification to Times Higher Education c/o Inside Higher Ed, Inc., Attn. Legal, 1150 Connecticut Avenue NW, Suite 400, Washington, DC 20036, USA. Your written notification must include (1) your name, (2) your address, and (3) a clear statement that you do not wish to resolve disputes with the Company through arbitration.

(d) Waiver of Jury Trial. EXCEPT AS PROHIBITED BY LAW, YOU HEREBY WAIVE YOUR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY.

(e) Waiver of Class or Consolidated Actions. EXCEPT AS PROHIBITED BY LAW, ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THESE TERMS MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, AND CLAIMS OF MORE THAN ONE USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER USER.

19. ELECTRONIC COMMUNICATIONS; AI CHATBOT.

When you interact with the Company — such as by visiting the website, sending emails, or using the Service — you agree to communicate electronically. This includes receiving emails from the Company or seeing notices posted on the website. By doing this, you (1) agree to get communications from the Company electronically, and (2) accept that all agreements, notices, and other messages sent electronically have the same legal effect as if they were in writing.

We may use artificial intelligence-driven chat interfaces ("AI Chatbots") to respond to your inquiries. These AI Chatbot communications are not legally binding on the Company or its affiliates and may not reflect the Company's current policies or positions. For official or legally binding information, please refer to our official documentation or contact the Company directly. For official assistance or legally binding matters, please Contact Us directly as set forth in Section 22 below.

20. CONSUMER NOTICE.

7.39 Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: The Service is provided by THE World Universities Insights Limited. If you have a question or complaint regarding the Service, please contact the Company's Customer Service at membership@timeshighereducation.com; Attention: Customer Service.

21. GENERAL.

These Terms together with our Privacy Policy, and any Additional Terms that we may make available from time to time through our internet properties, and any order forms, contracts, or other documents executed by you and the Company that reference or incorporate these Terms (collectively, "Order Documents"), which upon execution become part of these Terms, constitute the entire agreement between you and the Company regarding your use of our Service and supersede and replace any prior written or oral agreements regarding the foregoing.

22. CONTACT US.

If you have any questions about these Terms or otherwise need to contact the Company for any reason, you can reach us at membership@timeshighereducation.com.