The University of Groningen’s response to the pandemic has been widely lauded. Key to it was taking teachers and students seriously from the start, says Klaas van Veen
University administrative staff are often the first point of contact for troubled students but training on how to manage these encounters is non-existent, says Sarah Bones
Rest of students’ return to English universities should be staggered from 25 January, while international students asked to reconsider urgency of need to travel to UK