Keeping suite

April 21, 1995

Colleges Employers Forum chief executive Roger Ward wishes his good standing abroad would trickle back to the folks at home. Far from the noise of his protest-surrounded bunker in Oxford Street, and on one of his frequent weekenders with Mrs Ward (this time to Lisbon) he found that their hotel room was double-booked. Just as Mr Ward was preparing to open long and difficult negotiations on a refund, he was unexpectedly upgraded to the presidential suite. Now why can't it always be as simple as that?

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