Canterbury Christ Church University has failed to have its Investors in People (IIP) status renewed.
A report from an external assessor, leaked to The Times Higher , said that "while there is much to be celebrated in its policies and practices", the university did not currently meet the requirements in relation to the IIP standard. The review was the first since the institution gained university status.
The university's managers had failed to prove they were effective in leading, managing and developing people, the report said. While managers cited examples to prove that they were effective, this was not backed by evidence from staff, it said.
Employees' lack of confidence was down to "temporary or frequently changing managers, changing roles and responsibilities, managers who were not accessible and irregular opportunities to discuss personal performance".
A university spokesman said that it had first been accredited by IIP in 2001 and again in 2004, and in 2007, "there was much positive evidence of excellent practice in the reports of the internal reviewers and in the overall report of the external assessor".
The university had now put in place an action plan and "will seek to achieve full recognition with a reassessment in January".