Cavendish University (Zambia)

Salary: £48,822 - £56,535 per annum Contractual hours: 37 Basis: Full Time Package: Full details can be found here - https://www.ucb.ac.uk/about-us/work-for-us/rewards-and-benefits/ Job category/type: IT, Professional Services Job reference: REQ000552 Attachments: attachmentHead of IT Support Services - Advert - May 26.pdf University College Birmingham is a leading institution dedicated to excellence in teaching, learning and innovation. With a diverse and growing community of students and staff, we are committed to delivering outstanding digital services that empower learning, collaboration, and discovery. As we continue to expand our digital capabilities, we are seeking a professional and experienced Head of IT Support Services to lead the strategic development, resilience, and security of our technical support services. The role is responsible for ensuring reliable, efficient, and responsive IT support for staff and students, aligned to institutional priorities, digital transformation programmes, and service excellence standards. The ideal candidate will have substantial experience of working as a leader within IT Service roles, and will have managed and lead high performing teams, projects and change across institutions. Standard Information UCB is an equal opportunities employer. University College Birmingham is proud to be TEF rated Silver, with a Good Ofsted rating UCB has achieved the Investors in Diversity Bronze Award. You may need to obtain permission to work in the UK if you don’t already have the unrestricted right to work in any role. There are various types of visa which include the right to work. You can check if you need a UK visa using the Government’s online tool and find information about UK visa routes and the eligibility criteria that must be met for each route Work in the UK - GOV.UK (www.gov.uk). All staff are required to prove their right to work in the UK before they start work. All applicants for employment at the University will be expected to undertake an Enhanced Check with the Disclosure and Barring Service prior to commencement. All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.

Schemes of Service: Professional Officers Division: Professional Officers Employment Type: Fixed Term Job Purpose The Professional Officer will support applied research and innovation in community and allied health, working with internal teams and industry partners to develop practical solutions. The role focuses on translating clinical and operational needs into scalable solutions that address challenges in meeting healthcare innovation targets through care automation, digital health, and other sustainable solutions for the community care sector. Professional Officers are expected to bring a strong healthcare-sector leadership track record, preferably at Assistant Director level or above, with proven experience in managing a business unit, service line, programme office, or multi-disciplinary delivery team. The role requires a hands-on leader who has carried business or KPI targets, generated industry projects through business development and partner engagement, secured funding or other cashable resources, and personally driven project execution to deliver measurable healthcare innovation outcomes, including project completion, value capture, manpower training, ecosystem outreach, and NRF KPI delivery evidence. Key Responsibilities Applied Research & Development Conduct reviews on healthcare innovation literature, frameworks, and assessment tools for both generic industry-wide and sector-specific applications, such as care automation, anti-frailty programmes, and cognitive screening technologies. Develop healthcare solution road mapping and development frameworks to support the identification and follow-through of innovation solutions for community and aged care providers. Support the development of healthcare solutions and applications through project execution (experimentation, data collection, analysis, and evaluation), including but not limited to the AI-enabled Dignity Care Bed system, automated visual acuity stations, and tremor management technologies. Industry Collaboration Support collaborations with industry partners — Community & Aged Care Providers, Healthcare & Population Health Partners, and Technology Solution Providers — to understand problem statements and contribute to solution development. Assist in project scoping by gathering technical inputs and identifying relevant capabilities within the ecosystem (IHLs, research centres, industry partners). Participate in industry meetings, discussions, and project engagements to build and maintain the ICAH ecosystem network. Project Execution & Support Assist in leading the planning and execution of multiple healthcare innovation projects to ensure timely delivery of outcomes, specifically tracking the committed NRF KPIs: IaaS Service Volume, Innovation Initiatives, Value Capture, Manpower Training, and Ecosystem Establishment, with clear documentation of industry project completion, value generated, funding secured, partner commitments, and team contribution. Generate technical reports, presentations, and documentation on the development of healthcare solutions and applications, including the monthly ICAH operations report for management. Contribute to grant proposals and project submissions where required. Track project progress and maintain proper documentation of activities across the secured and pipeline project portfolio, including milestone status, risks/issues, partner commitments, funding status, value-capture evidence, training outcomes, and ecosystem outreach. Support the IaaS Center for Community and Allied Health Innovation in achieving measurable NRF KPI outcomes, including delivery of data analytics, innovation initiatives, value capture, manpower training, and ecosystem-establishment targets. Assist in leading the team to complete 12 data analytics projects and digital dashboards for industry, hospitals, aged homes, or non-profit organisations. Support the securing of $2M in industry- or agency-funded projects, new grants, or other cashable resources for SIT. Assist in leading the team to deliver 30 innovation projects and support deployment of 20 new or improved products, processes, or services to industry, hospitals, aged homes, or non-profit organisations. Support delivery of technologies and solutions through IaaS initiatives that help organisations generate S$11 million in cost savings and/or new businesses. Train 120 company employees and/or healthcare professionals on innovation solutions implemented by IaaS, enabling dissemination and sharing of best practices with industry and other healthcare providers through workshops. Provide Assistant Director-level or equivalent leadership exposure in healthcare-sector project delivery, including ownership of business unit, programme, service-line, or portfolio targets; stakeholder engagement with care providers, hospitals, aged-care operators, allied health partners, industry solution providers, and internal research/engineering teams; and hands-on follow-through to convert opportunities into funded projects and implemented outcomes. Oversee the allocation and integration of contributions from Research Engineers with different skill sets, ensuring that each workstream contributes its share to the overall NRF KPI delivery plan. Job Requirements Bachelor's degree in Health Sciences, Biomedical Engineering, Business Administration, Healthcare Management, Public Health, Nursing, Allied Health, or related disciplines, Master's degree preferred. Minimum 7 years' relevant experience with substantial work experience in healthcare, community care, aged care, allied health, digital health, healthcare operations, product development, or healthcare innovation. Demonstrated healthcare-sector leadership track record, preferably equivalent to Assistant Director level or above, in leading a business unit, programme office, service line, project portfolio, or multi-disciplinary delivery team in healthcare, community care, aged care, allied health, digital health, or applied innovation settings. Possess understanding of healthcare innovation concepts (e.g., clinical validation, commercialisation, care automation, health economics). Strong analytical skills and attention to detail. Excellent written and verbal communication skills. Resourceful, meticulous and problem-solving attitude. Ability to evidence the value of projects delivered, including project quantum, business scale handled, cost savings, productivity outcomes, new business generated, or other measurable value-capture outcomes. Experience in securing or supporting industry-funded projects, agency-funded grants, or equivalent cashable resources, with ability to document funding quantum and stakeholder commitments. Proven accountability for business, operational, revenue, funding, or KPI targets, with experience in business development, partner engagement, proposal shaping, project generation, and conversion of industry or healthcare needs into funded projects, grants, pilots, deployments, or other cashable resources. Ability to both lead and personally contribute to delivery, including scoping, execution, stakeholder management, documentation, value capture, risk/issue resolution, and hands-on troubleshooting on the ground. Relevant exposure to healthcare service innovation, care automation, clinical workflow optimisation, digital health implementation, health economics, value capture, training delivery, and ecosystem-building activities will be advantageous.

Organisation: Cranfield University Faculty or Department: Finance Based at: Cranfield Campus, Cranfield, Bedfordshire Hours of work: 37 hours per week, normally worked Monday to Friday. Flexible working will be considered. Contract type: Permanent Salary: Full time starting salary is normally in the range of £48,760 to £58,664 per annum, with potential progression up to £71,050 per annum Apply by: 14/06/2026 Role Description We welcome applications from finance professionals who enjoy partnering with non-financial colleagues and providing high-quality management accounting to support strategic decision-making in a complex operational environment.  About the Role To provide a professional management and financial accounting service to the Themes/Centres within the Faculty that you are responsible for, ensuring that financial management is maintained to the highest standard to support the Faculty in achieving their strategic aims. To provide strategic and appropriate management information and recommendations to the Directors of Theme and Heads of Centre’s to enable them to take strategic forward looking financial decisions with respect to the monitoring, growth and development of their Themes. You will support the Head of Management Accounts and the embedded Finance team to become a recognised Centre of Excellence for budgeting, forecasting and financial information within the Faculty of Engineering and Applied Sciences (FEAS) and act as a contact point for financial queries. About You You will be a qualified accountant or have significant experience working in a management accounting environment, with the ability to interpret financial information and provide clear, practical advice. You will bring: Experience of budgeting, forecasting, variance analysis and management report. Strong analytical skills, with excellent attention to detail. Confidence communicating financial information to non-financial stakeholders. Advanced Excel and Microsoft Office skills. The ability to manage multiple priorities and work to deadlines in a complex environment. Experience gained within a large, complex organisation or the higher education sector, along with knowledge of Agresso or similar financial systems, would be advantageous. About Us As a specialist postgraduate university, Cranfield’s world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally. Learn more about Cranfield and our unique impact here. The Finance Professional Service Unit plays a critical role in ensuring the University’s financial integrity and sustainability. Working across the University and its subsidiary companies, Finance provides timely, accurate and insightful financial information to support decision-making and strategic planning. Our Values and Commitments Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. Find out more here. We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. We are a Disability Confident Employer and proud members of the Stonewall Diversity Champions Programme. We are committed to actively exploring flexible working options for each role and have been ranked in the Top 30 family friendly employers in the UK by the charity Working Families. Find out more about our key commitments to Equality, Diversity and Inclusion and Flexible Working here. Working Arrangements Collaborating and connecting are integral to so much of what we do. Our Working Arrangements Framework provides many staff with the opportunity to flexibly combine on-site and remote working, where job roles allow, balancing the needs of our community of staff, students, clients and partners. How to apply                                    For an informal discussion about this opportunity, please contact Ashley Pidcock, Head of Management Accounting, on (E): a.j.pidcock@cranfield.ac.uk, or on (T): +44 1234 75 4962 Please do not hesitate to contact us for further details on E: hrrecruitment@cranfield.ac.uk. Please quote reference number 5317. Closing date for receipt of applications: 14 June 2026