Sustainability Impact Network Membership - Service Specific Additional Terms
Last Updated: 07 July 2026
Quick reference
- 1. Definitions and interpretation
- 2. Subscription
- 3. Network Membership Benefits
- 4. Confidentiality
- 5. Intellectual Property
- 6. Liability
- 7. Termination
- 8. Data Protection
- 9. Sanctions
- 10. Other Important Terms
- 11. Annex 1 – Network Membership Benefits
- 12. Annex 2 – Data Protection
- 13. Annex 3 – Intellectual Property
1. Definitions and interpretation
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In these Service Specific Additional Terms the following terms have the following meanings:
| "Contract" | has the meaning as set out in Section 2.4 of the Order Form; |
| "Member Confidential Information" | has the meaning given to it in Clause 4.2; |
| "Membership Application" | means the online registration form completed by you; |
| "Membership Effective Date" | has the meaning given to it in clause 2.2; |
| "Membership Fee" | means the annual fee payable in respect of the Network Membership, which for the first Membership Year shall be set out in the Order Form and for subsequent Membership Years shall be notified to you in writing pursuant to Clause 2.3; |
| "Membership Fee" | means a twelve (12) month period commencing on 1 July each year provided that the first Membership Year will commence on the Membership Effective Date and expire on 30 June in the calendar year which the Membership Effective Date falls or if the Membership Effective Date occurred after 30 June, then 30 June in the next calendar year; |
| "Network Membership" | means a membership of our Sustainability Impact Network in accordance with these Terms and "Member" will be construed accordingly; |
| "Network Membership Benefits" | means the Network Membership benefits set out in clause 3.3, as may be updated from time to time in accordance with clause 3; and |
| "Submission Period" | has the meaning given to it in Annex 1; |
| "Supervisory Authority" | means (i) an independent public authority which is established by a member state of the European Union pursuant to Article 51 GDPR; and (ii) any similar regulatory authority responsible for the enforcement of Data Protection Laws, including the Information Commissioner's Office in the United Kingdom ("ICO"); |
| "Sustainable Development Goals" or "SDGs" | has the meaning given to it in the Impact Ratings Methodology set out in Annex 1. |
| "THE Confidential Information" | has the meaning given to it in clause 4.1; |
| "Validation Period" | has the meaning given to it in Annex 1; and |
| "Working Day" | means a day (other than a Saturday or Sunday) on which the banks are ordinarily open for business in the City of London. |
2. Subscription
Back to top2.1 The Membership Fee is payable by you, into a bank account designated by us in writing or by credit card within thirty (30) days of receipt of our invoice. Your Network Membership will start from the date of our receipt of your Membership Fee ("Membership Effective Date") and, unless you or we have cancelled your Network Membership under clause 7, will automatically renew on 30 June each year provided you have paid your Membership Fee in accordance with clause 2.2.
2.2 For renewals, the Membership Fee for the forthcoming Membership Year is payable by you, into a bank account designated by us in writing or by credit card, within thirty (30) days of receipt of our invoice ("Membership Renewal Payment Date"). If the Membership Fee remains outstanding by the Membership Renewal Payment Date, your Network Membership will be cancelled and the Contract will automatically terminate and the provisions of clauses 7.2 and 7.3 shall apply.
2.3 The Membership Fee shall automatically increase on an annual basis with effect from the forthcoming Membership Year in line with the percentage increase in the Consumer Prices Index in the twelve (12) month period immediately preceding the 31 August in the current Membership Year. We will notify you of any increase in the Membership Fee via e-mail no later than 90 days' prior to the start of the next Membership Year. We will issue an invoice to you for the Membership Fee for the forthcoming Membership Year on or around the 1 June in the current Membership Year.
2.4 The Membership Fee is not refundable, except as expressly set out in these Terms.
3. Network Membership Benefits
Back to top3.1 In consideration of the payment of the Membership Fee, we will provide you with the Network Membership Benefits set out in Annex 1 to these Terms.
3.2 The Network Membership Benefits are non-exchangeable and non-transferable and cannot be exchanged for monetary value. Any Network Membership Benefits not used in a Membership Year cannot be carried forward into any future Membership Year.
3.3 You can make a maximum of five (5) submission support requests in each Submission Period. You can make a submission support request by emailing impact@timeshighereducation.com. We will address support requests in the order of our receipt and respond to your submission support requests within two (2) Working Days.
3.4 Unless agreed otherwise, all Network Membership Benefits will be organised virtually.
3.5 If you fail to provide the necessary information required for the Ratings Network Membership Benefit by the end of the Submission Period, you will not be rated and will not have access to the Ratings Network Membership Benefits for that Membership Year. This does not prevent you from accessing the other Network Membership Benefits in accordance with the Contract.
3.6 All webinars will not be private to the organisation unless otherwise stated.
3.7 In the event that any webinar sessions are cancelled by us, we will give as much notice as possible and offer alternative dates.
3.8 We reserve the right to vary, amend or withdraw the Network Membership Benefits from time to time, with effect from the commencement of the next Membership Year. Any changes to the Network Membership Benefits for the following Network Membership Year will be communicated in writing to your designated e-mail address.
4. Confidentiality
Back to top4.1 You agree to keep confidential all information concerning our business or affairs that you have received or obtained from us ("THE Confidential Information") in relation to any matters contemplated under the Contract including any of our resources or information provided to you as part of the Network Membership Benefits.
4.2 We agree to keep confidential all information concerning your business or affairs that you provide to us ("Member Confidential Information") in relation to any matters contemplated under the Contract. However, any information provided to us by you that is required for publication of the Impact Network ratings will not be considered as Member Confidential Information.
5. Intellectual Property
Back to top5.1 The parties will comply with the provisions set out in Annex 3 (Intellectual Property).
6. Liability
Back to top6.1 Nothing in these Terms will limit or exclude the liability of either party for:
(a) death or personal injury caused by its negligence, or the negligence of its personnel, agents or subcontractors;
(b) fraud or fraudulent misrepresentation; or
(c) any other liability which cannot be limited or excluded by applicable law.
6.2 Subject to clause 6.1, neither party will have liability to the other party, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any (a) loss of profits or anticipated savings, (b) loss of revenue, (c) loss of or damage to goodwill or reputation, (d) loss of opportunity, (e) loss of contract or (f) for any indirect, special or consequential loss arising out of or in connection with the Contract.
6.3 Subject to clause 6.1, our total aggregate liability to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract during each year of Network Membership will be limited to one hundred per cent (100%) of the Membership Fee paid by you during such year.
6.4 Except as set out in these Terms, all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded.
7. Termination
Back to top7.1 Either party may cancel your Network Membership prior to its renewal by providing the other party with 30 days' written notice prior to 30 June in the current Membership Year. We may cancel your Membership immediately at any time if: (i) you are or become or in our opinion are likely to be or have become a Restricted Person (as defined in Annex 4 (Sanctions)); and/or (ii) breach any of the provisions of Annex 4 (Sanctions). If your Network Membership is cancelled, the Contract will automatically terminate at the end of the current Membership Year.
7.2 Following termination of the Contract, you will immediately cease use of our name on your website or other materials. For the avoidance of doubt, any Network Membership Benefits scheduled after the date of termination of the Contract will be cancelled and you will not be entitled to any Network Membership Benefits which have not been redeemed as of the effective date of termination.
7.3 Termination of the Contract will not prejudice any rights and remedies of either party which may have accrued under the Contract up to the date of termination or expiry, and will not affect any provision of these Terms which is expressly or by implication intended to come into or remain in effect on or after termination or expiry of the Contract.
8. Data Protection
Back to top8.1 The parties will comply with the provisions set out in Annex 2 (Data Protection).
9. Sanctions
Back to top9.1 The parties will comply with the provisions set out in clause 6 of the General Terms and Conditions.
10. Other Important Terms
Back to top10.1 Any notice or other communication required to be given to a party under or in connection with the Contract will be sent by email to our email address impact@timeshighereducation.com or your email address within your Membership Application (as applicable).
10.2 You will not, without our prior written consent, assign, transfer or deal in any other manner with the Contract or your Network Membership.
10.3 You will comply with all laws relevant to the Contract and your Network Membership.
11. Annex 1 – Network Membership Benefits
Back to top| Benefits | Description |
|---|---|
| Ratings | Access to Sustainability Impact Ratings Assessment & Submission Support We will grant you access to participate in and submit data to be included in our Sustainability Impact rating assessment system. To participate in our Sustainability Impact ratings assessment system, you must submit the institutional data as described in the Impact Ratings Methodology found here (as updated from time to time, and at a minimum in June of each Membership Year), between the third Monday in September and the second Monday in November during each Membership Year ("Submission Period"). You must ensure that the information you provide to us is accurate and comprehensive. If you do not provide accurate and comprehensive information, such information will be excluded from the Impact Network rating assessment. We will provide you with access to our data team who will provide on-hand submission support to assist with your institutional data submission during the Submission Period. |
Evaluation and Validation of Data If you submit your institutional data during the Submission Period, we will: evaluate and validate the institutional data you submitted during the Submission Period; analyse your institutional data and research output data against the Sustainability Impact framework methodology across all SDGs submitted, between 01 October and 28 February during each Membership Year ("Validation Period"). | |
Inclusion in Published Ratings & Institutional Profile For the Membership Year, you will: be included in the public listings on our website in each individual SDG ratings you have successfully entered; and have an institutional profile on our website, complete with detailed sustainability performance information, as published in June of each Membership Year. We reserve the right to make non-material amendments to the content of the data for the purposes of publication. | |
Certification of Rating Results You will be issued an official THE date-stamped certification of all rating results across each SDG where a rating is achieved and the overall Sustainability Impact rating, upon the publication of the rating results in each Membership Year. | |
Performance Benchmarking Data Access For the Membership Year, we will grant you access to our proprietary performance analytics which include: your rating performance compared to the global benchmark for each SDG rating; and a detailed breakdown of your metric level scores for each individual SDG rating for which data has been submitted by you. | |
Licensing of THE Marketing Assets We will grant you a limited licence to use our branded range of date-stamped flexible marketing materials to confirm and showcase your performance overall and across all achieved ratings for both print and digital materials. Such licence will be granted in accordance with Clause 7. | |
| Webinars | You will have access to a minimum of three (3) live or recorded webinar sessions during each Membership Year. Webinar sessions will be exclusive to Members and will provide data insights, showcase best practice case studies and provide you with opportunities to connect with peers to share insights and build relationships. |
| Newsletter | You will have access to a quarterly newsletter during each Membership Year. The newsletter will be exclusive to Members and will provide Members with news and insights, share case studies and highlight institutional opportunities across the full range of Sustainable Development Goals. |
12. Annex 2 – Data Protection
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12.1 In this Annex 2, capitalised terms will have the following meanings:
| "Data Protection Laws" means the European Data Protection Laws, UK Data Protection Laws and, to the extent applicable, the data protection or privacy laws of any other country, together with any guidance issued by a Supervisory Authority. |
| "European Data Protection Laws" means the EU General Data Protection Regulation 2016/679 of the European Parliament and of the Council ("GDPR") and the e-privacy Directive (each as amended from time to time), together with laws implementing or supplementing the same and any other data protection or privacy legislation in force from time to time in the EEA. |
| "UK Data Protection Laws" means the Data Protection Act 2018, the "UK GDPR" as defined in the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (each as amended from time to time) and other data protection or privacy legislation in force from time to time in the United Kingdom. |
12.2 The words "Controller", "Data Subject", "Member State", "Personal Data", "Process", "Processor" and "Processing", will have the meanings assigned in the Data Protection Laws (or where not defined in applicable Data Protection Laws, will have the meaning as in UK Data Protection Laws).
12.3 Subject to ensuring compliance with all applicable Data Protection Laws, each party may Process business contact information relating to personnel of the other (for example name, business telephone number, job title and business email address) for the purpose of carrying out its obligations under the Contract and to manage the general relationship between the you and us (which for clarity, will in neither case include a right to carry out automated individual decision-making, including profiling nor marketing activities). For those purposes, each party deems that it is acting as an independent Controller and will at all times, ensure compliance with Data Protection Laws required of a Controller.
12.4 For the avoidance of doubt, except for the ancillary Personal Data referred to in Paragraph 3 of this Annex 2, you will ensure that any material provided to us do not include any Personal Data and we will not Process any Personal Data shared by you which falls outside the scope of Paragraph 3 of this Annex 2.
13. Annex 3 – Intellectual Property
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13.1 In this Annex 3, capitalised terms will have the following meanings:
| "Intellectual Property Rights" means patents, utility models, rights to inventions, copyright and related rights, moral rights, trade marks and service marks, business names and domain names, rights in get-up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets) and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world. |
| "THE Marks" has the meaning given to it in Paragraph 2 of this Annex 3. |
13.2 As part of your Network Membership Benefits, we will send you the THE Marketing Assets ("THE Marks") which may be displayed on your website. We grant you a non-exclusive, royalty free, non-transferable, non-sublicensable, perpetual licence solely to display the THE Marks on your corporate website and on internal marketing materials for the purpose of promoting your rating results as part of the Sustainability Impact Network. You may not make any change to the THE Marks. You may not use the THE Marks or any other THE Intellectual Property Rights other than as expressly permitted by this in Paragraph 2 of this Annex 3. You must comply at all times with any brand guidelines we provide from time to time. You will indemnify us against all costs, expenses, sub-licenses, damages and losses, including any interest, fines, legal and other professional fees and expenses awarded against or incurred or paid by us in connection with your breach of this in Paragraph 2 of this Annex 3.
13.3 You acknowledge that we are the sole owner of the THE Marks and all associated goodwill. You will use all reasonable endeavours to assist us in promoting the THE Marks and will not knowingly do or cause or permit anything to be done which may endanger the THE Marks or the title of such marks to us or our licensors. Without prejudice to the generality of the foregoing, any goodwill derived from the use by you of the THE Marks will accrue to us. We may, at any time, call for a document confirming the assignment of that goodwill and you will execute it.
13.4 You represent and warrant that you, or your parent company, own all the Intellectual Property Rights in and to any other materials provided or produced by you in connection with the Contract or is licensed to permit us to use the same, and that our use of such materials will not infringe the Intellectual Property Rights of any third party. You will indemnify us against all costs, expenses, sub-licenses, damages and losses, including any interest, fines, legal and other professional fees and expenses awarded against or incurred or paid by us as a result or in connection with any claim brought against us for actual or alleged infringement of a third party's Intellectual Property Rights arising out of, or in connection with, our use of the materials provided by you.