Operations Officer (Data), Department of Twin Research & Genetic Epidemiology

London (Greater) (GB)
£32,676 to £37,297 per annum, including London Weighting Allowance
09 Jun 2021
06 Jul 2021
Fixed Term
Full Time

Operations Officer (Data), Department of Twin Research & Genetic Epidemiology

Job ID: 024746

Salary: £32,676 to £37,297 per annum, including London Weighting Allowance

Posted: 08-Jun-2021

Closing date: 06-July-2021 

Business unit: Faculty of Life Sciences & Medicine Department: Twin Research & Genetic Epidemiology

Contact details: Darioush Yarand, darioush.yarand@kcl.ac.uk

St. Thomas' Campus   Professional and support services    

Job description
The Department of Twin Research & Genetic Epidemiology holds more than 25 years of data gathered from various sources on over 14,000 participants  of its TwinsUK cohort. It is one of the most deeply characterised adult twin cohorts in the world, providing a rich platform for scientists to research health and ageing longitudinally. In collaboration with data linkage organisations, TwinsUK is in the process to access, curate, store and document study participants’ official health, educational and environmental records.  
The post holder will be part of a highly collaborative and inclusive team, working as an Operations Officer under the supervision of the Data Manager. Proficiency in data manipulation/database usage is essential. The applicant will provide high quality general operations coordination & support to the Data team and wider professional services team in the Department and School.
Applicants will have a strong interest & knowledge of clinical research data, a proactive attitude and excellent organisational & planning skills.

The post holder will:

  • Develop/maintain internal and external TwinsUK data linkage collaborations
  • Produce metadata and phenotypes for new datasets
  • Extract, manipulate, clean and process research data to be harmonised with other datasets and ready for sharing with researchers
  • Design & maintain online study databases such as REDCap and create surveys using Qualtrics
  • Oversee and ensure timelines & objectives are met for data linkage applications
  • Facilitate the development and implementation of data linkage strategies and processes
  • Be a contributing member of the UK Longitudinal Linkage Collaboration (UK LLC)

We value your professional growth, and you will have opportunities to attend conferences & training. This post is based at St. Thomas’ Hospital but will be remote working until further notice.
This post will be offered on a fixed-term contract for 18 months.
This is a full-time post.

Key responsibilities

  • Source and interrogate large amounts of data from different sources, using the most appropriate analysis methodology, ensuring accuracy and consistency in the TwinsUK database 
  • Look for data trends with excellent attention to detail
  • Data provisioning – develop and/or follow procedures to acquire and integrate the official records in the TwinsUK databases
  • Handle personal information, adhering to safe and secure data governance, in line with protocols and data protection legislation
  • Data collection – aid data collection via online database and survey tools such as REDCap & Qualtrics
  • Use advanced database skills in MS Excel, MS Access, SQL Server and other software tools 
  • Identify and gather the metadata for the official health, education and environmental records
  • Drafting & preparation of reports and presentations where appropriate 
  • Act as a main point of communication to ensure a collaborative approach to the coordination & implementation of data linkage strategies/ enquiries 
  • Maintain both internal & external excellent working relationships
  • Liaise and negotiate with collaborators such as governmental departments, NHS Digital and GP practices, in order to coordinate projects and access official records
  • Organise and communicate data linkage meetings e.g. agenda, minutes and ensuring key action points are completed within agreed timeframes
  • Promote collaborative work within the data linkage team, the wider department, and other collaborating organisations
  • Attend wider data linkage meetings and workshops with external collaborators, such as the UKLLC, a multi collaboration of national cohorts. 
  • Travel to other cohorts/research sites for meetings as necessary 
  • Draft and develop data linkage/ data sharing applications and keep up to date with yearly reviews
  • Design & deliver presentations and progress reports including recommendation and conclusion, advising the manager where necessary
  • Develop methods of communication with primary health care professionals where applicable
  • Be able to adapt communication style according to the given audience, demonstrating comprehension and confidence
  • Liaison with participants where applicable

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

Skills, knowledge, and experience

Essential criteria

  • Educated to degree level or equivalent relevant experience 
  • Excellent written and oral communication skills, including report/protocol writing and presenting, to convey complex information to a non-specialist audience through clear and accessible formats 
  • Highly numerate with strong analytical, statistical and problem-solving skills 
  • Working knowledge of database tools such as SQL Server and MS Access and survey tools such as Qualtrics and REDCap  
  • Experience of data analysis, with ability to produce, interpret, analyse and present qualitative and quantitative data, using a range of techniques, including visualisation methods that improve understanding of the evidence base 
  • Understanding of data governance and of confidentiality legislation and practice 
  • Highly personable with experience of working with stakeholders at all levels, using excellent interpersonal skills, providing excellent customer service and building effective networks across complex organisations 
  • Ability to work under pressure in a busy environment 
  • A commitment to equality, diversity and inclusion, actively addressing areas of potential bias 
  • Able to travel and be away from London for short periods, e.g., to conferences, workshops or meetings with collaborators 

Desirable criteria

  • Prior experience in project coordination 
  • Knowledge of research practice and policy in health (bioscience/medicine) 
  • Proven commitment to ongoing skills development 
  • Knowledge in statistical packages such as Stata or SPSS and data visualisation software packages, such as Power BI  

Further information
This post is subject to Disclosure and Barring Service clearance.
This job description reflects the core activities of the post. There may be changes in the emphasis of duties and it is expected that the post holder recognises this, adopting a flexible approach to work and willingness to participate in training. Day-to-day activities and responsibilities will be determined by the School priorities and needs and will inform specific objectives and tasks to be undertaken by post holders. If changes to the post become significant, the line manager of the post holder is to discuss potential amendments to the job description with Human Resources, in liaison with the Faculty.