Program Coordinator for Specialty Master’s and Working Professional Career Services The Duke MBA Career Management Center (CMC) MMS and MQM programs are one-year, pre-experience master’s degrees designed to develop concrete business skills and capabilities in recent graduates with scientific or liberal arts backgrounds. The MMS program prepares students for success in entry-level positions, focusing on the functions of finance, marketing, operations, consulting, and general management. The MQM program provides a more specific focus on analytics across 4 career tracks of Finance, Forensics, Marketing, and Strategy. Our Working Professional programs right now encompass the Global Executive MBA, Weekend Executive MBA, and MQM Health Analytics programs. The Program Coordinator for Specialty Master’s and Working Professional Career Services is an integral position within the Specialty Master’s Program and the CMC team. S/he works closely with the departments’ leadership to realize their respective goals. In this capacity, s/he assists with delivering a comprehensive program of workshops, counseling, recruiting, and other services that prepares the MMS/MQM/Working Professional students and Fuqua alumni to succeed in the job market. The incumbent also assists in working to build our specialty Master’s and Working Professional program brands in the employment marketplace. To achieve this objective, the incumbent will assist in the creation and implementation of a comprehensive strategy to expand the Duke MMS/MQM/Working Professional recruiting portfolio, develop new and existing recruiting partnerships, and execute marketing initiatives. S/he is regularly required to resolve diverse and advanced problems independently, to manage complex logistics for a variety of stakeholders, and to effectively complete assigned projects. This position reports to an Associate Director for Specialty Master’s and/or Working Professional Career Services and works closely with the whole CMC team, but also interfaces with the Associate Deans for Specialty Master’s and Working Professional Programs. Additionally, s/he will work occasionally with the Associate Director, Student Services for the MMS/MQM Programs and the EMBA Office Program Coordinators.
- Bachelor's degree
- One year of administrative/project experience
- 3 years of administrative/project experience
- Excellent organizational skills
- Attention to detail and follow-through
- Strong communication skills, both verbal and written
- Ability to work independently with minimal supervision
- Comfortable working in situations where no previous models exist
- Ability to multi-task and prioritize activities according to importance and urgency
- Proficiency in MS Office suite programs, specifically Excel, Word and PowerPoint; capacity to learn CMC-specific technologies
- Demonstrated interpersonal skills and proficiency in business communications to effectively represent the school to both internal and outside parties
- Ability to deliver excellent service to internal and external clients
- Demonstrated time management and decision-making skills to plan, manage, and coordinate individual activities and departmental functions
- Sharp stakeholder focus (in this case, the current or prospective employer and students).
- Flexibility to adapt to change and re-prioritize assignments as needed
- Involved in most functions of the department, where projects will be delegated to incumbent and s/he will work relatively independently.
- Manages recruiter process from job posting through feedback
- Manages scheduling and other functions associated with third party services, such as independent career coaches
- Manages collection and analysis of competitive data on similar pre-professional programs
- Provides project assistance that supports the Specialty Master’s and Working Professional programs short- and long-term strategic direction. For example:
- Developing and implementing a new course focusing on career services
- Developing and scheduling workshops for students
- Organizing marketing campaigns to attract recruiters to program
- Develops and delivers career development programs
- Organizes and runs corporate visits and student trips
- Shares information gained through company outreach with students to educate them about Specialty Master’s and Working Professional recruiting, specific companies, and job market trends.
- Works closely with the employer services team to align student and employer needs and to maximize the effectiveness of the on-campus recruiting process.
- Demonstrates knowledge about MMS/MQM/Working Professional students, including:
- Student interests and needs
- Appropriate career opportunities
- Advises students in person, over the phone, and via email on both an appointment and walk-up basis. Vary counseling style according to student’s individual needs and concerns. Counseling may include providing assistance and support to:
- Identify students’ career interests through self-assessment;
- Develop a job search strategy reflective of the student’s interests, skills, and goals;
- Review and polish resumes, cover letters, and other correspondence;
- Conduct mock interviews and provide feedback to improve interview techniques;
- Decide between employment offers, considering short and long-term career goals
- Develop a strategy to negotiate an employment offer.
- Develops deep expertise about MMS/MQM/WorkingProfessional students and opportunities to effectively address the unique components of the job search in various job functions and industries. Stays current on recruiting practices through interaction with employers and attendance at relevant conferences or seminars to optimize advice.