Director, Database Management & Reporting Penn Dental

Pennsylvania (US)
17 Aug 2018
End of advertisement period
17 Oct 2018
Contract Type
Fixed Term
Full Time

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Established in 1878, Penn Dental Medicine is among the oldest university-affiliated dental schools in the nation. Penn Dental Medicine (PDM) is on a mission to provide the highest quality clinical and research environment for students while shaping the future of care. Join Penn Dental Medicine to live that mission every day by supporting the research and clinical needs of our patients, students, faculty, staff, and community. With PDM, not only can you maximize your career potential at an Ivy League Institution, but you can make a real difference in the lives of our patients and students.

Reporting to the Associate Dean of Clinical Affairs, the Director, Database Mgmt & Reporting will design, develop, test and deploy all of PDM’s EHR reporting and forms. The Director will develop best practices for continuous integration and deployment processes, coding standards, architecture design and reviews, as well as, software security processes. The Director will provide experience, leadership, and guidance on complex reporting issues.

The Director serves as the primary individual responsible for project management oversight of module implementation(s) and software version upgrades.

Communicate with PDM decision makers, team members, and end-users to define system and reporting requirements and enhance the understanding of the PDM EHR. Build technically sound reporting with optimization for maintainability, performance scalability, automation and security. Design, create, and debug queries, functions, views, triggers, reports, and forms. Perform comprehensive testing of all reports and forms developed using appropriate testing methodologies and realistic data.

Serve as source of knowledge and expertise on the reports and forms created and the data sources they access. Provide support for general questions, inquiries, requests and problems. Deliver software training online via conference calls, e-mails, and web based meeting to support initiatives. Provide product education to team members. Take responsibility for all actions; follow through on commitments; maintain confidentiality with sensitive info.; acknowledge and learn without blaming others;
Perform project management oversight for database changes, data correction and manipulation, and new module implementation. Collaborate with cross functional team members to clarify requirements and achieve the right balance of scope and schedule. Generate creative approaches to addressing problems & opportunities; identify & weigh options, makes sound decisions after reviewing all relevant information; anticipates & plans for problems; takes calculated risks; recognizes impact of solutions.
Produce both user and technical documentation for created reports and forms. Such documentation will be sufficiently detailed to allow educated users to proficiently use the produced work & qualified writers/developers to modify the work. Assist in the development and deployment of training materials. Provide project education to team members. Act professionally & calmly at all times; consistently demonstrate concern & courtesy towards all; takes personal responsibility for correcting problems;

A Bachelor’s Degree and 5 years to 8 years of experience or equivalent combination of education and experience is required. Experience with Oracle database platform, HL7 interfaces, and the creation/modification of Crystal Reports. Ability to drive multiple initiatives at strategic and tactical levels, Must have excellent communication, facilitation, and consensus building skills. Dental or Healthcare industry knowledge and HIPPA highly desirable.

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.