Global Risk Manager
The Global Risk Manager at the Stanford Graduate School of Business (GSB) is responsible for leading the school’s global risk program operations, including conducting proactive research, assessment, and mitigation planning for overseas travel risk, monitoring ongoing international developments for risk mitigation purposes, and providing training and oversight to support university-wide best practices. The Global Risk Manager will manage new projects and initiatives as needed, particularly with a focus on transformative technology implementations. She/he will collaborate with key stakeholders in the GSB and across the university to coordinate the GSB’s planning and response to incidents impacting the health and safety of our students, staff, and faculty. In addition, the Global Risk Manager will provide back-up for emergency preparedness management.
Job Purpose and Core duties:
Lead and administer programs or functions under minimal supervision.
Lead the planning and operations for programs that have significant business, regulatory and/or technical challenges that require subject matter expertise. Specifically, the Global Risk Manager will:
- Conduct international travel risk management research, analysis, and assessment, including proactive evaluation of proposed program locations for groups and individual travelers
- Research and monitor ongoing global events and provide political, security, and health risk assessments to determine impact on and recommendations for programs and itineraries.
- Create processes and implement health and safety risk focused contingency plans and other mitigations for groups and individual travel as needed.
- Develop and deliver training programs designed to prepare students, staff, and faculty for travel decisions related to health, safety, and risk management, in addition to communicating university policy and advising on related best practices.
- Manage compliance reporting and traveler tracking in collaboration with various management teams.
Evaluate programs, policies, and procedures. Identify issues and develop alternative solutions, which may include changes to programs, policies and procedures.
- Formulate and evaluate alternative solutions and/or recommendations to achieve the goals of the program or function.
- Ensure the timely registration of all international programs and participants in GSB and required university systems.
Review and analyze trends to advise and develop recommendations to achieve or modify global risk goals.
- Develop, implement, and enhance processes, tools, systems, and metrics to grow and strengthen the Travel Risk Management programs.
Represent the program or function as the key contact and subject matter expert for the school.
- Commit resources and provide information and/or training. May also represent the program or function to external constituencies.
- Develop and maintain professional relationships with University Risk Management as well as external experts and resources from a variety of sectors such as the U.S. Department of State and their Overseas Advisory Council (OSAC), the Forum on Education Abroad, International SOS/Control Risks, Pulse International, and other health, safety, and security contacts and organizations.
- Coordinates with university regarding global risk and safety and emergency response related to university-supported international travel.
- Participate in outreach activities that may include communications, events and training.
Promote a culture of preparedness at the school.
- Lead the establishment and implementation of emergency protocols for all GSB- supported programs.
- Develop and administers the emergency management program, including planning and executing annual drills, training response team members, and developing emergency management resources.
May oversee budgets and monitor and approve expenditures.
* - Other duties as assigned
Education & Experience:
Bachelor's degree and five years of relevant experience, or a combination of education and relevant experience. Preferred areas of experience include international travel/security/political risk analysis, international education, student program management, campus crisis management, risk management or emergency management.
Required Knowledge, Skills and Abilities:
- Strong relevant subject matter knowledge.
- Demonstrated competencies and understanding pertaining to fields of international risk analysis and management, travel security, and crisis management.
- Experience with emergency response management or coordination.
- Demonstrated ability to establish priorities, manage shifting priorities, and handle numerous time-sensitive projects with multiple deadlines.
- Ability to accomplish goals working through formal and informal channels, with diplomacy and tactfulness.
- Demonstrated creativity, problem solving, critical analysis, initiative, judgment and, decision-making skills.
- Demonstrated ability to develop and meet budget goals.
- Demonstrated solid planning and organizational skills.
- Demonstrated experience working independently and as part of a team.
- Excellent interpersonal, written and oral communication skills.
- Experience designing and delivering/facilitating trainings, workshops, or orientation sessions.
- Ability to direct the work of others, for jobs requiring supervision.
- Background in international risk analysis and management for private/public sector or nonprofit
- Experience promoting best practices for safety and security overseas
- Experience working within complex organizations and diverse constituents
- Experience responding to complex international events
- Experience living, studying, working, or extensive travel abroad
- Experience working in a higher education setting
- Demonstrated knowledge of FERPA, HIPAA, Title IX, Clery Act, and global travel insurance coverage provisions.
Certifications and Licenses:
Certified Risk Manager or similar
- Constantly perform desk-based computer tasks.
- Frequently stand/walk, sitting, grasp lightly/fine manipulation.
- Occasionally use a telephone.
- Rarely lift/carry/push/pull objects that weigh 11-20 pounds.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
May work extended hours or weekends. This includes on-call duties.
- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
- Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
To be considered, please submit a cover letter and résumé along with your online application.