Student Services Coordinator

Maryland, United States
$17.25 - $23.72/hour
01 Oct 2018
End of advertisement period
01 Dec 2018
Contract Type
Full Time

Classified Title: Student Services Coordinator ​​​​​​​
Working Title: Student Affairs Coordinator ​​​​​
Role/Level/Range: ATO 37.5/02/OE 
Starting Salary Range: $17.25 - $23.72/hour
Employee group: Full Time 
Schedule: M-F, 8:30-5:00 
Employee subgroup: Salaried Non-exmt 
Location: 07-MD:Peabody Institute 
Department name: 10001001-Student Affairs 
Personnel area: Peabody

The Office of Student Affairs at the Johns Hopkins University Peabody Conservatory is seeking an energetic, organized, and motivated individual to work in a dynamic and fast-paced environment focused on student development and wellness.  Reporting to the Director of Student Affairs, this position provides general administrative support to the Student Affairs office suite (Student Affairs, Residence Life, Student Leadership and Engagement, Disability Resources).

Located in the heart of Baltimore’s Mount Vernon Cultural District, the Peabody Institute was founded in 1857 as America’s first academy of music. Today, through its degree-granting Conservatory and its community-based Preparatory music and dance school, Peabody trains musicians and dancers of every age and at every level.  Each year Peabody stages nearly 850 public concerts and performances.  Peabody is one of the nine divisions that comprise the Johns Hopkins University.

Essential Job duties: 

  • Assist the offices in the suite by triaging visitors, purchasing supplies and general office duties
  • Field and respond to questions and information requests from all levels of internal (faculty, staff, students) and external individuals and organizations regarding policies, procedures and services under the purview of the office
  • Exercise independent judgment in the resolution of administrative problems. Help coordinate and facilitate the collaboration of Peabody departments to deliver services
  • Assist Director with cultivation, development and maintenance of partnerships with area health services professionals to provide students with valuable health and wellness information.
  • Select, train and supervise student office assistants for the Student Affairs Office
  • Coordinate locker rentals
  • Maintain Student Affairs web pages
  • Create and maintain various databases
  • Answer phones, screen calls and relay messages. Sort and distribute mail.
  • Oversee Campus bulletin boards
  • Establish and maintain filing systems, office supplies and materials distribution
  • Assist Director of Student Affairs with any other duties as assigned


  • HS diploma/GED required, 3 years of experience required. Additional education may substitute for required experience.
  •  Excellent time management and organizational skills.
  • Excellent customer service skills.
  • Good communication skills (oral and written).
  • Good computer skills (Word, Access, Excel).
  • Ability to handle multiple tasks simultaneously.
  • Ability to work effectively in a stressful environment.
  • Ability to work as a member of a team.


  • Bachelor’s degree
  • Knowledge of music educational environment/knowledge of classical music
  • Experience in higher education administration

The Peabody Institute of the Johns Hopkins University is committed to active recruitment of a diverse faculty and student body.  The University is an Affirmative Action/Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities and encourages applications from these and other protected group members.  Consistent with the university’ goals of achieving excellence in all areas, we will assess the comprehensive qualifications of each applicant.

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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