Parking Supervisor

Location
Pennsylvania United States
Posted
12 Sep 2018
End of advertisement period
12 Nov 2018
Ref
93-29549
Contract Type
Permanent
Hours
Full Time

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

The Business Services Division (BSD) supports the individual and collective needs of the Penn community by promoting a hospitable, customer-friendly campus environment through the provision of mission-critical services and essential operations. BSD’s mission is to provide high-quality service in a fiscally responsible manner. The Division is currently focused on three major initiatives: Revenue growth/retention through improved marketing efforts, extended services, and development of new distribution channels; driving productivity for the Division and its customers through the better use of technology, and enhancing service offerings through upgrades and expansions of facilities. http://cms.business-services.upenn.edu/

The Parking Supervisor is an integral position within Parking Services. Reporting to the Senior Parking Supervisor, this position is responsible for assisting management in the daily operation, supervision and enforcement of the University’s parking program, its policies, procedures and regulations. Provides management with audits, inspections and reports outlining day to day operations, equipment functionality and makes recommendations for improvements. Supervises members of two unions and part-time staff, and coordinates special event activities.

A High School Diploma or GED and 2 years to 3 years of experience or equivalent combination of education and experience is required. Associate’s Degree or more highly regarded. Demonstrated operational management experience in a 7-day customer service operation. Previous exposure to facility upkeep and renovation. Experience supervising and developing customer service staff (preferably unionized staff) is required. Demonstrated experience coordinating support for special events. Solid organizational & problem solving skills. Strong interpersonal and written communication skills. Must hold a valid US driver’s license. Flexibility and willingness to work a schedule to support business needs which may include evenings & weekends. Position is designated as ‘essential’ which is required to attend work when University suspends normal operations.

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.