Instructional Teaching Specialist, Johns Hopkins Carey Business School
Starting Salary Range: $60,342 - $83,034*
Employee group: Full Time
Schedule: Monday through Friday 8:30-5 with some evenings and weekends
Employee subgroup: Salaried Exmpt
Location: 46-MD:JH at Harbor East
Department name: 60000068-Teaching and Learning @ Carey
Personnel area: Carey Business School
The Instructional Teaching Specialist (ITS) at the Johns Hopkins Carey Business School supports faculty through the development and delivery of online and face-to-face courses, facilitates student learning by managing communications and evaluations, and advises Carey leadership to ensure the success of Carey’s programming. During the development of courses, the ITS provides critical expertise and advisement to faculty about strategies that improve teaching and learning, course design, and instructional and assessment practices to ensure student success, satisfaction, and engagement. During the delivery of courses, the ITS collaborates with primary faculty members, and provides expertise and support on course facilitation, instructional delivery, and student assessment. The ITS also facilitates courses and student learning by managing online discussion boards, maintaining other forms of communication with students, and providing grading and evaluation of student assignments. The ITS is an integral member of the Teaching & Learning@Carey (T&L) team and collaborates with T&L leadership and team to formulate, interpret, and implement Carey’s online course policies and operating practices to ensure the success of Carey’s programming. The position reports to the Instructional Teaching Specialist Supervisor.
NOTE: This position will work out of the Harbor East location but will be expected to support faculty in both Baltimore and Washington, DC including on some evenings and weekends.
*Extensive education and/or experience will receive additional consideration for compensation outside of the posted range.
Specific Duties & Responsibilities:
Online Course Delivery and Student Grading & Advisement: 60%
- Initiate and lead regular discussions with primary faculty to keep them up to date on class and course issues
- Monitor student questions and respond to individual student queries within 48 hours, or escalate to faculty
- Interpret instructional policies to formulate appropriate and compliant responses to student concerns
- Facilitate student participation in online discussion boards and encourage active participation to facilitate student success
- Assess student participation in courses by monitoring assignment completion and analyzing data from the LMS
- Provide detailed feedback, coaching, and recommendations to students to foster academic growth
- Interpret faculty expectations and rubric guidelines to assign grades and provide qualitative feedback (strengths, weaknesses, and suggestions for improvement) to students on high stakes assessments, including research papers, project presentations, and comprehensive exams. Consult with instructor as needed and to confirm reliability of grades
- Interpret faculty expectations and rubric guidelines to assign grades and provide qualitative feedback (strengths, weaknesses, and suggestions for improvement) to students on low stakes assessments, including discussions, papers, and quizzes. Consult with instructor as needed and to confirm reliability of grades
- Advise instructor in assigning final grades by providing evaluations of individual student performance in general and on specific assignments
- Review grading decisions with students
- Assist the instructor with using TurnItIn or SafeAssign to detect plagiarism, and Remote Proctor Now during exam-proctoring process for assessing academic integrity on remote exams
- Partner with faculty to gather, analyze, and synthesize student questions to formulate and recommend changes to curriculum and course format
Course Development: 20%
- As the non-faculty subject matter expert, and the expert on online course design and teaching for excellent student experience, meet regularly with ITS colleagues, and T&L leadership and team for course updates, scheduling, and student issues
- Develop, edit, and verify the validity and pedagogical usefulness of rubrics
- Support faculty, Teaching & Learning@Carey, and Carey’s online development partner in the improvement of content, grading, and setup of online courses each time they are offered in a new term
- Meet regularly with primary faculty members throughout the cycle of preparing for course development and developing online courses
- Support faculty, and instructional technology and instructional design teams during final online course development phase of quality assurance
- Continue after semester as point-person for transition of online course to new instructors and TAs
- Participate in regular meetings with faculty and Carey’s leadership to report on student, course, and program quality
- Carry out major assignments in conducting research, advising, and collaborating with faculty on best practices in online teaching and learning
Online Course Support for Synchronous Sessions and Residencies: 10%
- Co-facilitate regular synchronous sessions for all assigned courses
- Develop and deploy surveys, and gather data, about student questions and concerns for synchronous sessions
- Attend and co-facilitate on-site residency experiences for all assigned courses
Teaching and Learning Development: 10%
- Lead and support Teaching & Learning@Carey initiatives to improve pedagogical approaches for teaching in general and online teaching specifically
- Stay current on developments in the field of teaching and learning through seminars, conferences, research, and readings
- Co-facilitate symposiums on online teaching, lessons learned, and best practices
- Participate in developing and facilitating faculty meetings and workshops to improve teaching and learning approaches in all settings
- Lead and assist in facilitating new faculty orientations
Minimum Qualifications (mandatory):
- Master’s Degree required; Coursework required in the area of Instructional Teaching Specialist duties.
- Minimum of 2 years’ experience with online teaching in an institution of higher education required
- Experience facilitating group discussions required
- Degree focus on Business Administration, Statistical Analysis, and/or Health Care preferred.
- Course work or experience in instructional technology or instructional design preferred
Special Knowledge, Skills, and Abilities:
- Proven ability to manage multiple projects, prioritize, and meet deadlines
- Proven ability to supervise, lead, and manage teams and provide performance evaluations
- Proven ability to work in matrixed teams and manage complex interactions with faculty, staff, and students
- Ability to create and implement policies and practices to improve the design and delivery of online courses
- Proven ability to work with faculty and students with diverse backgrounds
- Proven ability to partner with faculty and work collaboratively to meet course and student needs
- Proven ability to work autonomously and use independent judgement to assess student work and provide clear and concise feedback
- Ability to use discretion to respond to student issues, needs, and concerns about completion of assignments, academic performance, and academic honesty
- Experience facilitating online discussions in Blackboard or other LMS
- Experience with online synchronous programs such as Adobe Connect and Zoom
- Ability to create and implement policies and practices to improve student success, satisfaction, and the overall learning experience
- Strong in-person and virtual presentation skills
- Proven ability to explain concepts, reasoning, and information
- Strong active listening skills
- Ability to formulate and implement policies to improve the effectiveness and efficiency of the ITS position
- Ability to interpret institutional policies and formulate appropriate solutions to academic challenges
- Ability to work a flexible schedule including evenings and weekends
Any Specific Physical Requirements for the Job:
This position requires frequent evenings and weekends to accommodate program needs.
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at firstname.lastname@example.org. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
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