Classified Title: Outreach Worker
Starting Salary Range: $11.95 - $16.44
Employee group: Full Time
Schedule: M-F, 8:30 a.m. - 5:00 p.m.
Employee subgroup: Salaried Non-exmt
Location: 620 N. Caroline Street
Department name: 60000455-SOM DOM ID BCHD
Personnel area: School of Medicine
The Community Outreach Specialist will work under the supervision of the TB Program Coordinator. He/she provides outreach and support services to Spanish-speaking clients in need of latent TB infection (LTBI) and HIV screening and/or treatment. He/she refers them for TB/HIV medical care or case management, as needed. He/she works in collaboration with the BCHD TB and HIV program to expand TB and HIV testing among Latino immigrants, and treatment of LTBI. He/she addresses barriers to care to promote access to continuity of medical care at the earliest possible stage of disease. He/she provides individualized TB education and promotes healthy habits, and assists clients in retention and linkage to care, including calling patients for appointment reminders, and accompanying patients to medical appointments or procedures. Activities take place within and outside the clinic, primarily in the Spanish-speaking immigrant communities of East Baltimore, and are intended to provide information about TB/HIV status and transmission risks, as well as opportunities for care available to patients. Some outreach and research activities may be conducted in the evenings and on weekends so work hours flexibility is required.
Specific duties & responsibilities:
- Engages patients via letter, phone, and community and home visits.
- Identifies and develops relationships with social service agencies and congregation points for Latino immigrants in Baltimore City.
- Provides informational presentations and TB/HIV testing at community organizations. Engages with other health centers to identify patients that require TB screening and LTBI treatment.
- Perform TB testing, rapid HIV testing and phlebotomy as needed. Assist in contact investigations in the field as needed.
- Locates patients lost to medical care and engage or re-engage them in care.
- Accompanies staff providing positive TB/HIV test results in the field to persons who have not returned to the clinic to receive the results.
- Informs individuals identified with LTBI/HIV of available services and reach out to those who do not attend clinic, encouraging follow-up with medical care and support.
- Works closely with the case manager to empower patients to connect with community resources and works as a member of the team at the BCHD STD/HIV/TB clinics.
- Documents all patient encounters and other statistical information, as required for reporting to the funding sources.
- Provides clerical support to enhance clinical services, as needed
- Maintains professional/personal boundaries with patients, keeping the Program Coordinator apprised of all situations of possible conflict, and maintain strict confidentiality of all patient information.
- Assist with clinic initiatives as necessary.
Minimum qualifications (mandatory):
- High school diploma or GED
- Must be bi-lingual, Spanish & English
- Life/community/work experience or knowledge regarding HIV preferred
- Baltimore City Residents receive priority
- Valid references from previous job/volunteer experience
- Must be willing to travel throughout the city and state of Maryland if required
- Strong organizational skills with ability to work independently and prioritize multiple tasks
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at firstname.lastname@example.org. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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