The University of Bristol has several receptionist vacancies within its Student Residences. The posts are based in our newly developed Student Support Centres located in Stoke Bishop, Clifton and the City Centre.
Residential and Hospitality Services staff are committed to providing a first-class service to student residents and so it is essential that you can get on well with students who are often away from home for the first time.
To continue to offer an outstanding student experience, we are looking for confident, reliable and hardworking people to work as Receptionists.
As this is a new service it is anticipated that the rota and shift patters will be as follows:
Reception Service times will be 8.00am – 8.00pm
The day shift will be aligned to meet business demand and shifts will be various hours with rotas being set monthly and will be based around the needs of the operation.
The operational rota will be reviewed after 6 months to establish the best operating model.
These roles will operate a five day out of seven working pattern, according to our Terms and Conditions. The hours are variable and will include evening and weekends, so you will need to be flexible.
You will play a pivotal role in ensuring that the services offered in our Student Support Centres are client focussed and deliver excellence to an agreed standard. You will interact with students, summer visitors and building users and be a friendly face they recognise.
Previous experience in a Receptionist role is desirable but not essential as we offer training and support. We are interested in your personality, whether you are approachable and if you are a team player. The team will need to work effectively together to create a seamless service for all users and to meet agreed service levels. The post holder will be a key figure, leading on the integration of the services and teams and be expected to work flexibly and collaboratively across the SSCs - sharing best practice and striving to provide excellent customer service. You will need a good level of literacy, good communication skills and a reasonable level of fitness.
Working as part of a committed team, you will also receive these great benefits:
- A competitive rate of pay;
- Pension scheme;
- Up to 25 days annual leave per year in addition to eight bank holidays and seven University closure days;
- On the job training and welfare support;
- The chance to develop, with many training courses available;
- Tax and national insurance savings through salary exchange schemes on nursery care;
- A generous staff discount scheme, staff club and discounted sports facilities membership http://www.bristol.ac.uk/jobs/staff-benefits/
For an informal discussion about the role, please contact Lynn Powell by email, Lynn.Powell@bristol.ac.uk:
The closing date for applications is 11.59pm on Monday 16th July
It is anticipated that interviews will take place during w/c 24th July 2018
The University is committed to creating and sustaining a fully inclusive culture. We welcome applicants from all backgrounds and communities.