Manager, Academic Support Services

Hawthorn, Australia
06 Jul 2018
End of advertisement period
05 Aug 2018
Contract Type
Full Time
  • Exciting opportunity to lead an Academic Support Services team
  • HEW 8, $95,919 – $103,449+ 17% Superannuation
  • Full-time, Ongoing, Hawthorn Campus

About Swinburne

Swinburne is a progressive university that aims to increase Australia’s capacity in science, technology and innovation as the drivers of modern, internationalised economies and workplaces. Our university is focused on high-impact global research, high-quality teaching and active engagement with both industry and the community.

About the job

We are currently seeking a highly driven individual with extensive experience in a high level administration role for to support the Faculty of Business and Law. The Manager, Academic Support Services role will be responsible for managing a wide range of professional services to support the Faculty’s academic staff, manage and lead the Academic Support Team and have oversight of the Research Support Team to assist in meeting the strategic and operational goals of the Faculty and University.

This role will work with the Faculty support team to facilitate compliance with University and Faculty processes within both academic and research groups. The position will also assist with research and consultancy contract management across the Faculty.

The position will take responsibility for outcomes and liaise with relevant senior Faculty staff to provide advice and support for projects and operational issues relating to the Faculty. In addition, this role will be responsible for supporting the Deans through managing the administrative processes across Academic workload model and People & Culture process for engagement of staff.

About you

To be successful in the role, you will have:

  • Completion of a bachelor degree with extensive relevant experience; or an equivalent combination of relevant experience and/or education/training.
  • Extensive experience in a high level administrative role, which required high level creative, planning and management functions
  • Excellent interpersonal skills, oral and written, with the ability to communicate, liaise and work with people at all levels, both internal and external to the University with tact, maturity and appreciation of sensitive issues

A full list of the selection criteria is available within the position description.


The diverse culture within Swinburne is a source of strength. We have an inclusive working environment with employees from a variety of backgrounds. We acknowledge that diversity in the university workforce increases the effectiveness of teams and our capacity for innovation. We welcome applications from Indigenous people, workers of all ages, people with disabilities, people who identify as LGBTIQ and those from culturally and linguistically diverse backgrounds.

We are proud to be recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2016 and of key initiatives such as our Pride@Swinburne Strategic Action Plan and our Reconciliation Action Plan which are integral components of our 2025 vision to be world class university creating social and economic impact through science, technology and innovation. Swinburne has also received the Victorian “High Commendation” Multicultural Excellence Award (Business Category).

As a Swinburne staff member you will have access to many benefits such as career development opportunities including 50% study reduction and staff and management development programs. You will receive up to 17% employer contributions (pension) and various discounts on annual Myki cards, private health insurance and movie tickets. We also recognise the need to support the work/life balance and flexible needs of our staff. As such a range of flexible working arrangements including paid maternity/partner leave, onsite childcare, working from home and part time options are available.

To find out more about the extensive benefits offered to Swinburne employees please visit:

Further information, contacts and support

To start an application click on apply at the bottom of this page and submit a resume, cover letter and response to the Key Selection Criteria, as listed in the Position Description.

Please do not email or send paper applications, all applications must be submitted online.

For further information about the position, please contact Floran Shirzad on

If you are experiencing technical difficulties with your application, please contact the Recruitment team on +61 3 9214 8600 (option 2).

Should you require further support for an interview due to special needs or consideration, please contact our Diversity Consultant, Dr. Walter Robles, on, or our Aboriginal and Torres Strait Islander Employment Officer, Sherrin Trautmann on

Applications close at: 5 pm, Sunday 5th August 2018

For further details on How to Apply, including Hints & Tips, please refer to our Frequently Asked Questions section.

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