Marketing Automation Officer

Sydney, Australia
05 Jul 2018
End of advertisement period
19 Jul 2018
Contract Type
Full Time

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives.

Since our foundation 54 years ago, we have aspired to be a different type of university: one unbound by ivory towers and sandstone walls. Rather, we are focused on fostering collaboration between students, academics, industry and society, encouraging all to traverse the boundaries of their own perspective and affect change.

Over the years, we’ve grown to become the centre of a vibrant local and global community. A place of constant stimulus and human interaction.

Together, we advance world-class theoretical thinking and translate it into real-world solutions. We’re connecting people across the most diverse fields of knowledge to create bold new possibilities: for their careers, intellectual endeavours, enterprises and the common good.

At Macquarie, people become skilled at switching between specialist and generalist mindsets; mastering complexity, thinking holistically and helping to create a better future.

Connect with us today.

The Role

We are looking for a Marketing Automation Officer to ensure digital marketing campaigns/email communications meet the communication needs of stakeholders across the university.

Reporting to the CRM Manager, you will be responsible for developing new email campaigns, updating existing campaigns, provide support to self-service stakeholders across the university who use the marketing automation platform and provide advice to clients on email communications best practice and liaise with internal clients to understand their communication needs.

Selection Criteria

To be considered for the position, you must submit your CV and a cover letter (no more than 3 pages) which addresses the criteria below:


  • Super user of Marketo or other marketing automation platform (e.g. Salesforce Marketing Cloud)
  • Certification in Marketo (or other marketing automation platform)
  • Experience in providing training or support for multiple user groups of a platform
  • Degree and/or equivalent extensive experience in marketing, communications or related discipline.
  • Demonstrated understanding of customer relationship optimisation principles and how they are applied to communications.
  • Demonstrated database experience in using bulk email and/or CRM systems and strong Microsoft office skills.


  • Knowledge of HTML

For further information regarding this role, please view the position description below.

Salary Package: From $70,699 - $80,381 p.a. (HEW 5), plus 17% employer’s superannuation and annual leave loading

Appointment Type: Full time, continuing position

Specific Role Enquiries: Andrew Jayatilake – Director, Digital on

General Recruitment Enquiries: Sarah Rowsell, HR Consultant on

Applications Close: Thursday 19 July 2018 at 11:55pm (AEST)

Macquarie University is an EO Employer committed to diversity and social inclusion. Applications are encouraged from people with disability; women (particularly for senior and non-traditional roles); Indigenous Australians, people who identify as GLBTIQ; and those from culturally and linguistically diverse backgrounds.

Applications need to be submitted through the Macquarie University online recruitment system. Where circumstances such as disability or remote location prohibit your access to our online system please contact the enquiries person listed in this advertisement for assistance.