Digital Research Support Officer

Sydney, Australia
04 Jul 2018
End of advertisement period
18 Jul 2018
Contract Type
Fixed Term
Full Time

Deputy Vice Chancellor Research

Sydney Informatics Hub, Core Research Facilities

  • Opportunity to provide comprehensive support services for the university’s licensed digital research tools
  • Full-time, fixed term for 3 years
  • Remuneration package: HEO7 base salary $90Kp.a. with generous superannuation benefits

About the opportunity 

The Digital Research Support Officer (DRSO) will work in partnership with key university stakeholders, including PSUs (primarily ICT, Library), the Research Data Steward, Sydney Informatics Hub and the wider research community to provide comprehensive support services for the university’s licensed digital research tools. The DRSO will provide digital tool advice, services, training and solutions that enhance the research productivity and regulatory compliance of academic staff, research students and research support staff.

In this position, you will:

  • provide high-level support, analysis, advice and technical solutions
  • coordinate and contribute to the planning and delivery of digital research tool communications through a range of media and community-building activities
  • engage with researchers individually, and through meetings and workshops, to develop and understanding of their needs and to facilitate their uptake
  • coordinate, develop and deliver general and tailored training, workshops, on-line material to a range of users, and foster active communities/networks of users.

About you

The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance in recruiting talent aligned to these values in the pursuit of research excellence. We are looking for a Digital Research Support Officer who possesses:

  • recent post-graduate research degree
  • recent and substantial experience working with digital research tools (e.g. LabArchives, REDCap, or similar platforms) in an academic / research context
  • demonstrated ability to foster cooperation and collaboration, to communicate and negotiate, with internal stakeholders and staff at all levels
  • proven ability to analyse user requirements and translate these into training, technical documents and solutions.

About us

The Deputy Vice Chancellor - Research (DVCR) portfolio includes the University-wide Core Research Facilities program. This program contributes to the research vision at the University by delivering high-end research capability in key priority areas. This program enables the establishment, management and governance of high-end research infrastructure in whole-of-university core research facilities, and represents an exciting new phase in the University’s approach to enabling advanced research. A Core Research Facility (CRF) is a centralised, shared capability with a user-base that spans multiple faculties, offering a range of services to assist researchers with specialist applications. Core Research Facilities serve as focal points of research activity; bringing together a critical mass of researchers from diverse disciplines, while providing the means to better manage and sustain high-end research infrastructure to deliver high quality research outcomes, particularly in areas of strategic priority. Our Core Research Facilities will position to lead in our priority areas in the sciences, engineering, medicine, the social sciences, and humanities.

Since our inception 160 years ago, the University of Sydney has led to improve the world around us. We believe in education for all and that effective leadership makes lives better. These same values are reflected in our approach to diversity and inclusion, and underpin our long-term strategy for growth. We’re Australia's first university and have an outstanding global reputation for academic and research excellence. Across our campuses, we employ more than 6,000 academic and non-academic staff who support over 60,000 students.

We are undergoing significant transformative change which brings opportunity for innovation, progressive thinking, breaking with convention, challenging the status quo, and improving the world around us.

How to apply

For more information on the position and University, please view the candidate information pack available from the job’s listing on the University of Sydney careers website.

All applications must be submitted via the University of Sydney careers website. Visit and search by the reference number to apply.

Please note: visa sponsorship is not available for this position

Closing date: 11:30pm Wednesday 18 July 2018

The University of Sydney is committed to diversity and social inclusion. Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ; and people of Aboriginal and Torres Strait Islander descent, are encouraged.

© The University of Sydney

The University reserves the right not to proceed with any appointment.