Functional Analyst, IS&T Administrative Systems
The Functional Analyst III provides support for Research Administration and Faculty Systems with focus on Research Administration Systems. Responsibilities include: Assisting the team members of Research Administration and Faculty Systems with Production support, service requests, defects/issues, prioritized enhancements, and projects from requirements to go-live and Production support.
Participate in a support role in testing the assigned functions for new functionality, regression testing, integration testing, and User Acceptance Testing and the development of training material for business functions associated with Research Administration and Faculty Systems.
The Functional Analyst III will play a central role in ensuring that project and operational changes to the applications in scope are done in a coordinated and process oriented manner. Further, the Functional Analyst III will be responsible for working with PMO BAs and PMs, as well as clients to ensure that the changes to applications are done in accordance with the clients functional requirements.
B.A./B.S., strong analytical, communication, problem solving skills, and ability to work independently. Five to eight years of related experience is required. Should possess business analyst skills to be able to collect requirements and synthesize them for development and implementation. Should be familiar with application development lifecycle. Familiarity with testing tools would be beneficial. Understanding of IT processes and tools around service management, such as ServiceNow, is desired. Exposure to cloud based applications and integration tools is helpful.
MUST INCLUDE COVER LETTER IN ORDER TO BE CONSIDERED.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
BOSTON, Massachusetts, United States