Systems Support Analyst
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The IT Business Support Team is a newly established team to provide business systems support to Financial and Student Administration functions.
Reporting to the Systems Support Team leader, the Systems Support Analyst provides technical support, maintenance and administration of existing and new systems.
To be considered for this position, you must submit a cover letter and a separate document addressing the selection criteria and upload these along with your resume.
- Degree in Computer Science or equivalent business systems experience.
- Demonstrated experience providing support for production systems including prioritisation/coordination of work across team resources and working to deadlines.
- Good communication and interpersonal skills.
- Excellent Incident Management and troubleshooting skills. Documents all actions and troubleshooting steps and communicates these to relevant stakeholders.
- Experience with ITIL Service Management.
- Knowledge and experience with SQL.
For further information, please view the position description below.
Salary Package: From $90,330 to $97,937 per annum (HEW Level 7), plus 17% employer's superannuation and annual leave loading.
Appointment Type: Full-time, continuing position
Specific Role Enquires: Cristiano Kochenborger – Systems Support Team Leader on Cristiano.firstname.lastname@example.org
General Recruitment Enquiries: Shubha Moorthy, HR Officer on email@example.com
Applications Close: Sunday 24 June 2018 at 11:55pm
Position Description: PD_Systems Support Analyst_June 2018.pdf
Macquarie University is an EO Employer committed to diversity and social inclusion. Applications are encouraged from people with a disability; women (particularly for senior and non-traditional roles); Indigenous Australians, people who identify as GLBTI; and those from culturally and linguistically diverse backgrounds.
Applications need to be submitted through the Macquarie University online recruitment system. Where circumstances such as disability or remote location prohibit your access to our online system please contact the enquiries person listed in this advertisement for assistance.