Student and Academic Support Officer

Brisbane, Australia
12 Jun 2018
End of advertisement period
27 Jun 2018
Full Time

The School of Health and Rehabilitation Sciences

The School of Health and Rehabilitation Sciences was established in 1994. The constituent disciplines of the School are Audiology, Occupational Therapy, Physiotherapy, and Speech Pathology. Undergraduate programs are available in Occupational Therapy, Physiotherapy and Speech Pathology with graduate entry programs available in all disciplines. Each discipline also offers a number of postgraduate coursework and higher degree research programs. Each of the undergraduate degree programs is of four years' duration and includes both preclinical and clinical study offered in an integrated way. Except for the Audiology Program, the graduate entry programs are accelerated programs completed over five to six semesters.

The Student and Academic Support Unit (SASU) is a team of nine and the touch point for all 1,800 enrolled students, providing a range of services from responding to enquiries from prospective and current students to providing support in student and academic administration. The Unit provides support to School academic staff by way of program administration support. The team is committed to providing outstanding support and service in all aspects of the university experience. 

The role

The role of Student and Academic Support Officer is to work in a team that provides a first point of contact for all prospective, current, and past student enquiries (and some general enquiries) and to respond to these in a helpful and timely manner. The position also provides administrative support in student and academic administration.

The person

Applicants must possess a Certificate IV or diploma level qualification or an equivalent combination of relevant experience and/or education/training. You should have a demonstrated ability to manage multiple IT systems to process a high volume of administrative work with specified deadlines. Previous exposure to the University of Queensland corporate systems, such as SI-Net and Unifi, is desirable.


This is a full time, continuing appointment at HEW Level 4. The remuneration package will be in the range $59,429.60 - $63,305.88 p.a., plus employer superannuation contributions of up to 17% (total package will be in the range $69,532.63 - $74,067.87 p.a.).

Position Description

Download File 504562_3037113_PD_Student and Academic Support Officer.pdf


To discuss this role please contact Ms Tracey Castle, Manager, Student & Academic Administration, on +61 7 3365 9134 or

Please submit your application to using the job title and job number in the subject line.

All applicants must supply the following documents: Cover letter, Resume and Selection Criteria responses. 

For information on completing the application process click here.

You must have the right to live and work in Australia to apply for this job.