Student Funding Adviser
Student Funding Advisor
Salary - £20,989 - £23,557 per annum pro rata
Part Time (14.8 hours per week), permanent position
Situated in the heart of the vibrant, historic city of York, York St John University has a long and proud tradition as a distinguished education provider, with 2016 marking our 175th anniversary. Our success is founded on the quality of academic teaching and research, our thriving campus environment, our professional and pastoral support, and our values of an inclusive, innovative and ambitious community with a strong sense of belonging.
Reporting to the Student Funding Advice Team Coordinator, Student Funding Advisers work as part of the Student Funding Advice Team providing information, advice and guidance to students and applicants on all aspects of student funding including loans, grants, bursaries, scholarships and money management. This is done via a range of approaches including face-to-face, telephone, e-mail, and through a range of campaigns throughout the year. The successful applicants will contribute to the delivery of a high quality, student-centred, advice and information service. This includes the delivery of specialist guidance and presentations as well as the assessment of a variety of funding applications.
We are seeking highly motivated applicants with experience of delivering a high level of good customer service, often around sensitive issues, and who are good communicators across all forms of media. Applicants must be able to understand the needs of a diverse range of students and have a commitment to the continuous improvement of the student experience.
In addition to a competitive salary and the opportunity to work at our beautiful campus in the heart of York, YSJ employees enjoy access to a superb range of benefits including –
- Generous annual leave entitlement (plus additional leave days during our Christmas closure period)
- Pension scheme
- Health cash plan
- Training and development
- Discounts at a wide range of high street brands and local companies, including shops, cinemas and gyms.
We welcome all applicants and particularly people from minority ethnic backgrounds as they are underrepresented within the university.
Please note that CVs are not accepted in place of the application form.
Closing Date - Friday 15 June 2018 at midnight
Provisional Interview Date - Thursday 05 July 2018