Description of Work Unit
The College of Business at Colorado State University is an AACSB accredited business school which enrolls more than 3,800 undergraduate students in eight business concentrations and approximately 1,500 graduate students across eight graduate programs. While we are the largest undergraduate and graduate major on campus, we strive to create a small college environment.
The Learning Management System Instructional Technologist applies advanced concepts and knowledge of CSU’s LMS (Canvas) to an array of service, training, communication, and problem solving responsibilities. This position provides direct service, support, and training on the Learning Management System, course development, trouble shooting, system updates, and best practice communications to faculty and staff for all graduate and undergraduate programs in the College of Business.
Required Job Qualifications
- Bachelor’s Degree in Education, Business Administration or other technical field
- Basic knowledge of Microsoft Office Suite and Outlook
- 2+ years of experience in educational technology OR 2+ years of experience in customer service and/or support
Preferred Job Qualifications
- Certification in Instructional Design, Online Learning, or other relevant education related to online education delivery
- Demonstrated experience in online learning environment
- Demonstrated experience in Canvas or other LMS
- Demonstrated experience in HTML, CSS, or similar programming skills
Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.
Job Duty Category Training and Support Duty/Responsibility
- Design, develop and implement a comprehensive LMS training program for the College of Business that includes course tools and infrastructure as per best practices.
- Demonstrate active participation in special training opportunities in the college, such as the Master Teacher Initiative, one-on-one, web-based and other in-house trainings.
- Maintain and manage allocated incoming customer requests within established response times.
- Implement best practices in course development and online teaching using LMS (Canvas) through active participation in pre-production meetings with faculty
- Maintain presence in the office during operating hours to be available to drop-in faculty/staff
- Design, develop and maintain Canvas video tutorials customized to the College of Business section coordinators and faculty needs.
Percentage Of Time 60
Job Duty Category Course Development Duty/Responsibility
- Research and test LMS tools designed for engaged learning for implementation in the classroom
- Consult with faculty regarding course development and recommend best practices for course infrastructure, tech tools for student engagement, and general course design based on best practices.
Percentage Of Time 20
Job Duty Category Collaboration and Communication Duty/Responsibility
- Conduct quality assurance testing in collaboration with the College of Business Production Team.
- Engage in Academic Computing and Networking Systems (ACNS) campus coordinator meetings to collaborate on LMS (Canvas) tools, campus curriculum policies, best practices. Develop recommendations based on testing and experience. Serve as liaison between ACNS and COB to assess needs and improvement to Canvas.
- Work in partnership with ACNS team and other LMS coordinators throughout the university to test LMS system upgrades, identify challenges and develop best practices across colleges. Train on new releases and features and implement into College of Business communications.
- Develop transition and contingency plans for new LMS implementation in the college as well as down time avoidance strategies.
- Align objectives and assess LMS needs and service/support requirements across with production team, faculty, advisors, and all Graduate Programs and undergraduate staff.
- Design, implement, and maintain communication stream to the College of Business faculty and staff related to LMS deadlines, announcements regarding Canvas, changes/updates in processes, and training opportunities.
- Develop and implement emergency communications plan.
Percentage Of Time 20
Special Instructions to Applicants
Please submit a cover letter that addresses the required and preferred qualifications, a resume, and contact information for three professional references. References will not be contacted without prior notification of candidates. Full consideration deadline is June 10, 2018, 11:59 pm (MST).
Conditions of Employment Pre-employment Criminal Background Check (required for new hires)
Search Contact Christine Hooks - firstname.lastname@example.org
Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.
The Title IX Coordinator is the Executive Director of the Office of Support and Safety Assessment, 123 Student Services Building, Fort Collins, CO 80523 -2026, (970) 491-7407.
The Section 504 and ADA Coordinator is the Associate Vice President for Human Capital, Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836.
Background Check Policy Statement
Colorado State University (CSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.