Enrollment Service Advisor
Provide direct customer service and counseling in person, on the telephone, and through email to students and other clients of the seven offices of Enrollment and Student Affairs. Use comprehensive knowledge of the policies and procedures of Admissions, Financial Assistance, the University Registrar, Student Employment, and the University Service Center to advise students and resolve client problems and concerns. Provide service that is personal, professional, and confidential to prospective and enrolled students, parents, families, alumni, University faculty and administrators, guidance counselors, and other internal and external groups. Process incoming daily work and handle special enrollment projects as needed.
B.A./B.S., excellent organization and communication skills and one to three years of experience, preferably in a university or customer service setting.
Boston University is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
Job Location BOSTON, Massachusetts, United States
Position Type Full-Time/Regular