University Assessment Officer

Liverpool Street , London (Greater)
22 May 2018
End of advertisement period
30 Jun 2018
Contract Type
Fixed Term
Full Time

Full time, 1 year Fixed Term Maternity Cover

Monday to Friday plus occasional evenings and weekends

Job Purpose

The University Assessment Officer will provide a first-class administrative service in support of assessments at BPP University. You will be a key member of the University Assessment Team, working with BPP’s centres across the United Kingdom to support assessment activities and provide outstanding assessment services for BPP students.

You will also be expected to participate in all regular administrative duties (answering phones, organizing mailouts, dealing with general Assessment Office enquiries) to ensure the success of assessment operations at BPP University.

Key Responsibilities

Your key duties will include:

  • Being the main point of contact for BPP students for assessment related enquiries
  • Being responsible for timely organisation of examinations and oral/written/take away assessments, including preparation of materials, registers, mark schedules, external and internal venues and invigilators, arranging the transport of examination materials to venues
  • Liaising with specific Programme Teams to ensure smooth preparation and running of exams
  • Liaising with and providing information to Learning Support Officers and the University’s Overseas Assessment team, as required, to ensure the correct provision of individual assessment arrangements for students in line with the University’s General Academic Regulations
  • Being responsible for preparation and publication of results, marking, checking, and presentation of marks and award information for University Boards of Examiners
  • Ensuring the post – examination protocol is adhered to
  • Managing circulation of assessment results and feedback to students in compliance with University and programme requirements
  • Managing production of record cards and organising smooth delivery of those to students in compliance with University and programme requirements
  • Ensuring regulatory compliance with the University General Academic Regulations and the requirements of professional, regulatory or statutory bodies, providing advice as required
  • Liaising with BPP staff (from various departments) ensuring that queries are dealt with efficiently and effectively
  • Participating in Assessment Office team meetings, working closely with other Assessment Office team members
  • Liaising with central service teams including Student Finance, International Office, Learning Support, Library, Student Advice, Graduation, and Regulation and Compliance, requesting and providing up to date information related to completion student profiles, expected end dates, grades and examination dates
  • Undertaking any other reasonable duties as required commensurate with the seniority of the position
  • Undertaking all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities
  • Adhering, complying, and working in accordance with University and Departmental policies, procedures and codes of conduct
  • Participating in training and professional development associated with the role

Skills, knowledge and experience required

Essential Criteria 

  • Educated to degree level or equivalent professional qualification, however, applications from candidates with appropriate and relevant work experience will also be considered
  • applications from candidates with appropriate and relevant work experience will also be considered
  • Experience of working in a professional academic support team, in a higher education academic support service or other relevant administrative setting, ideally in a Registry or other higher education Quality Assurance setting; and working with diverse client and stakeholder groups to maintain professional service delivery
  • Familiarity with MS Office and possessing an high level of IT competency, including advanced Excel
  • Good writing and communication skills, capable of writing professional reports, and analysing data
  • Ability to prioritise a diverse and demanding workload working to often competing deadlines in a calm manner
  • Ability to interpret and apply academic regulations and policies and apply them to your day-to-day work
  • them to your day-to-day work
  • Evidence of analytical and problem-solving skills
  • Excellent attention to detail and the ability to maintain a professional manner and calm approach in a busy office environment and in delivery of assessment services for students

Desirable Criteria 

  • Experience of, and competency in, the use of Filemaker databases would be a distinct advantage
  • Experience of, and competency in, the use of the Banner student information system would be a distinct advantage
  • Appropriate professional membership e.g. AUA, HEA