Assistant Director of Annual Giving Operations
Description of Work Unit
This is the best time to join Colorado State University. Over the past eight years, CSU has consistently surpassed fundraising records, doubled alumni participation in philanthropy, and closed two of the largest gifts in the university’s history. Soon after exceeding its first campaign goal of $500 million in 2012, CSU embarked on a much more ambitious path: The $1 billion “State Your Purpose – The Campaign for Colorado State University.” To date, CSU has raised more than $900 million, and with two years remaining in the campaign, yet another fundraising record will be set.
The Division of University Advancement is integral to achieving and sustaining institutional excellence through fundraising and engagement efforts. The Division has one of the leading development teams in the country and places a strong emphasis on professional and personal growth for its employees, including educational opportunities, onboarding and mentoring programs.
Fort Collins is known as “The Choice City” because of its proximity to the beautiful Rocky Mountains, excellent schools, 300+ days of sunshine yearly, thriving arts scene, eclectic shops and restaurants, and miles of walking and biking paths.
Annual giving is the organized process of seeking funds on a recurring basis from a broad constituency. Identifying alumni, friends, parents, and other individuals with an affinity to Colorado State University and soliciting a gift each year accomplish this. Annual Giving strives to engage and educate potential donors to include the University in their annual philanthropic plans, and to identify and solicit annual donors with capacity for making leadership annual gifts of at least $1,870.
This position reports to the Executive Director of Annual Giving.
The Assistant Director of Annual Giving Operations is responsible for the execution and management of Annual Giving’s strategic priorities with a goal of increasing the number of annual donors to Colorado State University.
The Assistant Director will oversee the operational aspect of the office, including budget management, vendor relationships, internal partner relationships, and the direction of major annual giving projects from start to completion.
The Assistant Director will use exceptional organizational, analytical, and project management skills to fulfill scope of work.
Required Job Qualifications
- Bachelor’s degree in liberal arts, business, marketing, communications, sciences, public administration or related field
- A minimum of 2 years project, office or program management, or related experience
- Must have a valid driver’s license or the ability to obtain a driver’s license or access to a licensed driver by the employment start date.
Preferred Job Qualifications
- Proven familiarity with higher education and/or large-scale non-profit organizations, a plus.
- Proven ability to analyze quantitative and qualitative metrics for making data driven decisions
- Strong written and verbal communication skills and expertise in use of English grammar, punctuation, and syntax.
- Demonstrated ability to analyze, and manage high volume, detailed and complex data processes
- Ability to manage complex data structures in Advance/AWA or similar database and create accurate reports.
- Project management experience; concept through execution
- Positive, congenial attitude and a proven ability to work successfully with multiple stakeholder groups and diverse populations.
- Proven familiarity with and demonstrated ability to use appropriate business software applications.
- Demonstrated ability to work independently with limited supervision.
- Proven ability to be detail minded and established organizational/task-oriented skills and experience in tracking multiple projects.
- Demonstrated problem solving skills and the ability to anticipate and address upcoming assignments and challenges.
- Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.
Job Duty Category Operations/Program Management/Project Development Duty/Responsibility
- Serve as point person for the execution of most annual giving driven projects, including direct marketing efforts, multichannel solicitation approaches and cross-functional team projects, i.e., setting priorities for resource allocations for different annual giving projects based on the overall impact each will have on our goals, ROI, and the required timelines for each project. Work closely with the management team to ensure that there is awareness of project status.
- Work with team members to hold them accountable to all deadlines, particularly those which affect other team members and keep all projects moving forward.
- Run project status meetings so that there is transparency around the status of projects. If a deadline is missed work with the team member and their supervisor to develop a plan to get projects back on track.
- Facilitate relationships with vendors, University personnel, and upper level University administration by providing accurate information, problem solving techniques and strategies, and by identifying university-wide areas for donor engagement.
- Develop analysis, solutions, and expertise when developing new programs or projects.
- Provide expertise on best approach and readiness for the program or project, making budget and time management decisions in a way that yields the greatest project results.
- Prepare accurate information, use problem solving techniques and strategies, to identify university-wide areas for donor engagement.
- Provide well organized, accurate and easily understood written and oral communications.
- Establish meaningful, collegial working relationships with development colleagues and other University offices.
- Submits timely reports and documents and produces briefing papers for university leadership personnel involved in the development process.
- Prepare/process and route all required forms for funds, expenses, and other documentation.
Percentage Of Time 65%
Job Duty Category Unit Impact and Budget Management Duty/Responsibility
- Track project costs and project timelines during the life of the project and effectively communicate any overruns and delays to senior leadership and program stakeholder before a problem arises.
- Manage the general operational budget totaling about $100,000 annually. Make recommendation to the Executive Director of budget status and make spending decisions for purchases below a $25,000 threshold.
- Negotiate terms with vendors and service providers and work with UA Business Services and CSU procurement.
- Identify target audiences and develops appropriate messaging strategies that showcase the value and impact of philanthropy and discover university programs and participate actively in the identification of funding opportunities provided by college/units and advises senior leadership with prioritized database and other tools
- Responsible for analyzing processes and suggesting process improvements
- Establish meaningful, collegial working relationships with development colleagues and other University offices. Understanding the roles of each program offered to recommend and connect donor interest to the program.
- Exercise initiative, sound judgment, creativity and discretion in performing work assigned; anticipate and address concerns, respond to requests, and maintain strict confidentiality at all times.
- Develop and create ad-hoc reporting for project trends, interpret data and make recommendations based on findings to supervisor.
- Provide expertise to colleagues on best approach and readiness? for the program or project, making budget and time management decisions in a way that yields the greatest fundraising results
- Actively participate as a staff member in the Division of University Advancement, attend division-wide meetings and trainings, support Division-wide priorities and initiatives, and serve on University committees and one-time projects as assigned.
- Contribute to the total effectiveness of the department, communicating openly, solving problems proactively, offering creative ideas and working as a positive, engaged team member.
Percentage Of Time 35%
Special Instructions to Applicants
Applications will be accepted until the position is filled, but for full consideration, all materials must be received by 11:59pm on May 13, 2018. Prospective candidates should submit materials consisting of (1) a letter of interest detailing how your experience meets the required and preferred qualifications; (2) resume; and (3) three (3) professional references noting name, phone number, email address and professional relationship (one must be a current or former supervisor). References will not be contacted without prior notification of candidates.
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Employment and Appeal Rights
If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.
Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director’s Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director’s Administrative Procedures are available at www.colorado.gov/spb.
A standard appeal form is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.