Maintenance Manager

Colorado State University
Fort Collins, Colorado, United States
14 May 2018
End of advertisement period
11 Jun 2018
Contract Type
Full Time

Description of Work Unit

Housing & Dining Services (HDS) works to create dynamic housing and dining experiences that enhance personal growth and global engagement. We do this through implementation of our values of customer-first service, commitment to students and staff, integrity, respect and teamwork, inclusiveness and diversity, innovation and stewardship.


Fort Collins is an award-winning city with a population of over 137,000 located on the Front Range of the Rocky Mountains with the foothills and 14,000-foot peaks visible to residents. Easy access to hiking, skiing, rafting, and other outdoor sports is a great advantage to CSU students, faculty, and staff. Located north of the Denver metro area, CSU is less than an hour away from one of the nation’s leading airports, Denver International Airport.

Founded in 1870 as the Colorado Agricultural College, Colorado State University is now among the nation’s leading research universities.
CSU’s Commitment to Campus offers employees a healthy work-life balance through a wide variety of programs, discounts, and special benefits. This includes Employee Study Privilege (nine free credits per year available through CSU, CSU Global, CSU Online Plus, and University of Northern Colorado), Family Tuition Scholarship Program, Discounted Veterinary Care, Wellness Membership Discounts, Volunteers in Public Schools Leave Program, Athletic Ticket Discounts, and much more! Visit to learn more about working at CSU.

Position Summary

The Maintenance Manager for Housing and Dining Facilities functions as an upper-level Manager reporting to the Director of Housing and Dining Facilities. The Maintenance Manager shares the responsibility for the overall delivery of all services carried out by Housing and Dining Facilities. This position will require strong leadership skills, mechanical aptitude, managerial skills, and excellent communication abilities. This position will plan, prioritize, schedule, assign, supervise, evaluate, and participate in the work and direction of the Housing and Dining Facilities Maintenance team; lead in the development and implementation of goals, objectives, policies, and priorities; supervise maintenance operations establishing the strategic direction, and long range plans for improvements, projects, and reducing maintenance backlog.

Accordingly, this position will be responsible for oversight and coordination of all major and minor maintenance project related tasks, and will work collaboratively with project managers, planners, and CSU Facilities Management to prioritize maintenance backlog, and subsequent related projects. This position will play an integral role in determining future projects within Housing and Dining Services since the position will assist in the development of an accurate and current deferred maintenance database and facility condition index file.

The position will ensure that maintenance personnel are efficiently and effectively performing preventive and predictive maintenance activities while satisfying a myriad of reactive service requests from students, staff, Housing and Dining Services departments, and other campus partners. This position will interface with Housing and Dining Services’ customers, contractors, and other CSU departments in order to meet customer needs and goals.

The Maintenance Manager will have wide-ranging knowledge of infrastructure maintenance, repair programs and technologies, as well as projects related to buildings and structures, HVAC systems and equipment, plumbing systems and fixtures, electrical systems and devices, conveyance and mechanical systems, fire protection/suppression systems, security alarm systems and devices, roofing systems, and other related equipment used by employees and contractors, in order to optimize short- and long-term costs for asset integrity and sustainability.

This position will assist the Assistant Director of Training and Organizational Development in defining staff development and training to ensure required trade and/or approved professional development needs are scheduled and fulfilled. Ensure current and required Life/Safety and OSHA-related topics are reviewed, practiced and discussed with the staff. This position will need general knowledge of computerized maintenance management systems (CMMS); applicable federal, state and local codes and regulations related to facilities maintenance and building operations; codes and standards for building, mechanical, electrical and plumbing; principles and practices of organizational administration, and budgeting.

This position also motivates and evaluates assigned personnel; works with employees on performance issues in coordination with Human Resources; implements corrective action and/or discipline in consultation with Human Resources; and responds to staff questions and concerns.

The Maintenance Manager for Housing and Dining Facilities will research and maintain an up-to-date knowledge base of “Best Practices” within the Facilities Management Industry. This position will assist the Director with Process Improvement Plans and the implementation of sustainable and beneficial new procedures and practices.

The Maintenance Manager for Housing and Dining Facilities will follow proper procedures related to the procurement of goods and services. This position will be responsible for administration and contractual oversight for contracts both internal and external to CSU, including providing associated record-keeping and report preparation; overseeing assigned contractors; ensuring quality of work, specification compliance, and compliance with department plans and requests.

Required Job Qualifications

  • Bachelor’s Degree in Engineering, Project/Construction Management, Sciences, Civil Engineering, Construction Management, or closely related field
  • A minimum of six years of progressive supervisory experience in the management of a residential, commercial, or educational facility, or facilities comparable to Living/Learning facilities
  • Five years of progressive responsibility in managing skilled labor, with demonstrated ability to all daily operations, and varied specialized projects
  • Reflecting CSU’s Principles of Community, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion

Preferred Job Qualifications

  • Experience within higher education
  • Possession of certification or license related to facilities maintenance, trade, or building construction, I.F.M.A., B.O.M.A. or an association of professional contractors and maintenance managers
  • Understanding of maintenance methodologies and scheduling of planned work
  • Strong organizational skills
  • Demonstrates ability to implement programs relating to long-term solutions and strategies in addressing deferred maintenance concerns
  • Demonstrated knowledge of sustainable building and maintenance practices and processes
  • Facilitation and conflict resolution skills
  • Understanding and application of “Learning Organization” principles
  • Demonstrated ability to supervise diverse staff,
  • Experience acting as a liaison with various stakeholders
  • Experience with CMMS and building operations software
  • Excellent written communication skills

Diversity Statement

  • Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.

Essential Duties

Job Duty Category Strategic Planning Duty/Responsibility

  • Develop strategic initiatives to advance, modernize, and coordinate short-term and long-term maintenance plans and solutions for Housing and Dining Services stakeholders and customers. This level of initiative requires detailed knowledge of asset management and the ability to lead personnel in developing strategies to correct maintenance deficiencies and implement new technologies in order to promote staff accountability and enhance systems performance.
  • Continually assess the functions and performance of staff, vendors, and facilities, subsequently addressing, planning, and adjusting in order to ensure optimal performance, adequate personnel, materials, and equipment
  • Develop long-term plans for reducing maintenance backlog projects, interfacing with CSU for long-term solutions and direction
  • Review and revise proactive maintenance programs to reduce overall reactive maintenance requests. Establishes departmental goals and benchmarks

Percentage Of Time 40% Essential Duties

Job Duty Category Management Duty/Responsibility

  • Manage, coordinate, and direct the work of skilled maintenance teams. Responsible for all daily managerial duties to direct reports, including the professional development of employees by delegating assignments, providing training opportunities, and comparing their job performance against their performance plan/expectations. This position is a leadership role and therefore will mentor direct reports and other staff in the development and review of programs to address overall performance.
  • Manage staff, vendors, and consultants in a variety of disciplines to respond, complete, and document all reactive and planned maintenance calls for Housing and Dining Services
  • Develop and refine processes, communicate with staff daily, provide oversight of workload and effective distribution of assignments, and review of work completed
  • Support and assist Departmental Supervisors as needed, including assuming their roles and responsibilities in their absence
  • Manages a preventative maintenance program, including a Scheduler and a Quality Control Technician, ensuring Preventative Maintenance program is accurate and manageable. Develops Preventative Maintenance strategies to meet proactive maintenance goals and objectives
  • Prepares and reviews performance management plans for respective employees
  • Regularly consult with peers, vendors, and industry leaders to ensure staff is keeping current with technology and maintenance methodology
  • Advocate for safety in the workplace by providing safe work practices, training, and resources to help staff perform work in a safe manner.
  • Consults on personnel actions, including hiring, compensation, and performance related issues, while providing guidance and direction for staffing and planning
  • Approve and maintain personnel documents, including leave and accurate timekeeping. Approves leave and maintains accurate timekeeping processes according to CSU.
  • Follow all CSU policy and process for worker’s comp, Return to Work Program.
  • Maintain and support strong working relationships between various trades and other essential Housing and Dining Facilities entities, such as Environmental Services and the Material Asset Crew.

Percentage Of Time 30% Essential Duties

Job Duty Category Financial/Budget Duty/Responsibility

  • Provide prediction and direction to the Director of Housing Facilities in order to develop tactical and long-range budgetary initiatives
  • Coordinate Housing and Dining Services plans and projects through collaborative dialogue with Facilities Management and other University departments in the realm of facility and campus planning. Regularly represent the department at administrative and external work sessions and planning groups. Assists in the preparation of $17M+ Housing and Dining Facilities budget
  • Analyze budget resources to accomplish program objectives; adjust for seasonal and/or emergency requirements; and develop cost opinions and budget recommendations for maintenance requests, repairs, and replacement work

Percentage Of Time 20% Essential Duties

Job Duty Category Problem Solving Duty/Responsibility

  • Anticipate daily, seasonal, short- and long-term maintenance schedules with the ability to adjust and re-evaluate as needed in order to respond to new situations or customer needs
  • Assist staff in finding solutions, identifying problems, and determining course of action, requiring extensive knowledge of infrastructure and maintenance programs, and available resources

Percentage Of Time 10%

Special Instructions to Applicants

For full consideration, applications must be received on or before 5/13/2018 at 11:59 pm. A resume and cover letter addressing all job qualifications, as well as names, addresses, and telephone numbers of three professional references will be required to complete an application. References will not be contacted without prior notification of candidates. If you have questions about the position or search process please contact Marianne Wieghaus, Search Chair, at
References will not be contacted without prior notification of candidates.

Search Contact Marianne Wieghaus

EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

The Title IX Coordinator is the Executive Director of the Office of Support and Safety Assessment, 123 Student Services Building, Fort Collins, CO 80523 -2026, (970) 491-7407.

The Section 504 and ADA Coordinator is the Associate Vice President for Human Capital, Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836.

Background Check Policy Statement

Colorado State University (CSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.