The role of an Account Manager (AM) is to develop client relationships and proactively retain, grow and develop new business within a defined number of BPP clients. The AM will aim to help grow BPPs offering within existing clients while maintaining excellent customer services, including growing Apprenticeships, Professional Qualifications and Professional Development courses. For this role, the AM will be responsible for a portfolio of national clients managing the relationship and ensuring their training needs are met across the BPP business.
The AM acts as the main point of contact between BPP and the nominated BPP client portfolio working closely with the Client Services team, apprenticeship on boarding teams and the relevant schools and faculties to ensure service standards/performance indicators are met but also that students are progressing through their programmes while having the best possible experience while learning with BPP.
Knowledge, skills and experience required:
Please note that the successful candidate will be required to undergo an enhanced DBS check