Customer Service Officer and Cashier

Location
Alice Springs, Australia
Posted
10 May 2018
End of advertisement period
21 May 2018
Contract Type
Permanent
Hours
Full Time
  • Continuing, full time appointment
  • HEW Level 4 Salary $57,659 to $61,297
  • 17% superannuation and 6 weeks annual leave
  • Alice Springs Campus

Provide high-level customer service and administrative support in the day to day activities of the Office of Student Administration at the Alice Springs campus.

Charles Darwin University, Office of Student Administration and Equity Services manages all aspects of Higher Education admissions, enrolments, progression and fees. The Equity Services teams provide student services including counselling, careers and employment, and disability support. Charles Darwin University's Alice Springs campus is a major educational hub catering for students in the town and in Central Australia’s remote communities.

As a Customer Service Officer and Cashier, you are the first point of contact for all customer enquiries. Your responsibilities include; administering the University’s student management and customer relationship management (CRM) systems, and providing accurate information on matters pertaining to the operations of the Alice Springs Campus. In addition, you are also responsible for performing cashiering functions using the Student Administration system; Callista, maintaining the front desk, managing email, telephone and face to face interactions with students and staff, and supporting a busy office environment.

Ideally, you will have relevant experience in customer service and office administration and demonstrated knowledge of Microsoft Office Suite, including spreadsheets and the ability to perform cashiering functions.

For a confidential discussion please contact Lisa Marie Stones on 08 8946 6352 or email Lisa-Marie.Stones@cdu.edu.au

Closing Date: Monday 21 May 2018