Operations Coordinator, School of Dental Medicine, Continuing Education
The Operations Coordinator is the point of contact for all visitors and participants in GSDM's Continuing Education programs. The Operations Coordinator will work seamlessly with the Business Manager and Program Supervisor to provide exceptional service experience to dentists and non-dentists seeking a lifelong learning experience. Answer phone calls, greet all visitors and participants, and respond to verbal and email correspondence. Communicate, direct and refine information, issues, phone calls and correspondence for the department. Receive, file and process participants' registration documentation and payments according to specific filing and data entry procedures developed by department. Prepare and file course material such as sign-in sheets, evaluations, certificates, speaker contracts, folders, etc. Order catering for all courses. Manage and reconcile departmental budgetary and financial transactions such as catering, travel, refunds, etc. Maintain correct inventory of office supplies. Execute duties/projects as assigned by the Business Manager. This may include working on weekends/evenings and limited traveling.
Candidate must have an Associate’s degree, Bachelor’s is preferred. Must be proactive, and have the ability to work as a team and individually. Role requires individual to be first point of contact to all visitors and participants, must be friendly and well adept at providing excellent customer service.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
Job Location BOSTON, Massachusetts, United States
Position Type Full-Time/Regular