Facilities Emergency Control Desk Supervisor

Boston University
Boston, Massachusetts, United States
02 May 2018
End of advertisement period
30 May 2018
Contract Type
Full Time

Job Description

Supervise, coordinate and maintain campus buildings relative to maintenance and custodial emergencies. Receive requests for emergency maintenance, direct and coordinate the various management, trades and custodial activities. Create work orders, properly document unusual incidents and notify appropriate management staff of serious situations involving Facilities or its employees. Monitor a variety of computerized alarms systems for HVAC, electrical and plumbing systems and direct the appropriate response. Maintain a point of contact for all Facilities activities.

Required Skills

  • High school degree required. Associate's or Bachelor's degree preferred.
  • Typing and computer skills, also knowledge of custodial and trades is beneficial.
  • Previous police or similar dispatch work experience with strong customer service skills are extremely helpful. Able to multi-task and remain calm under sometimes stressful situations.


Our Emergency Service Call Center operates 24 hours a day, 7 days a week, 365 days a year. 

Tuesday through Saturday 4pm-Midnight.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

Job Location Boston, Massachusetts, United States

Position Type Part-Time