Student Insights Manager

Edge Hill University
Ormskirk, Lancashire
£29,799 to £32,548 per annum
30 Apr 2018
End of advertisement period
20 May 2018
Contract Type
Full Time

Student Insights Manager

Student Experience
Location:  Ormskirk
Salary:  £29,799 to £32,548    per annum   
Post Type:  Full Time
Closing Date:      Sunday 20 May 2018         
Interview Date:  Tuesday 12 June 2018 
Reference:  EHA1606-0418 

Make a difference, every day, to the lives of our students.

About You

Proactive and innovative, you will demonstrate the proven ability to deliver effective ideas. Your ability to develop strong working relationships coupled with a collaborative approach to work will ensure that you quickly establish yourself as a key member of our newly formed team. Experience of studying or working in a social science setting will have developed your skills in designing data collection approaches and analysing data. In order to be successful, you must strike a balance between being data oriented and having the ability to engage with staff and students at all levels, and in a range of settings.

About the Role

The Student Experience Team is newly formed to enable the delivery of a top class and seamless experience for our students through a collaborative approach to coordinating student focused activity, with students as partners at the heart of what we do.The Student Insights Manager is one of ten new roles for the University as part of this ongoing commitment to enhancing the student experience.

In this role, you will develop an institutional approach to student feedback processes (both quantitative and qualitative) to support faculties and professional services to employ effective and well-timed collection processes with high rates of student engagement.


We want you to feel happy when you come to work and proud when you go home.

From the moment you join us you have the opportunity to enhance your skills. We offer a range of specialist development sessions or courses and an award winning staff health  wellbeing programme (HR Excellence Awards 2017). This means as well as opportunities to attend interactive sessions like Presenting with impact or Preparing for progression  success, you are able to have a lunchtime stroll across our beautiful campus, book to get a trim from our onsite hairdresser, your car valeted, or get together with colleagues over free food and drink to watch the latest film on one of our Film Nights and so much more.

This is just a taste of what we are able to offer you at Edge Hill University.

About Us

A great success story an institution that improves and impresses year after year  Times Higher Education.

The University has been ranked Best University Workplace (Times Higher Education 2015), judged Best UK Employer (European Business Awards 2016) and highly commended in Times Higher Education Leadership and Management Awards 2017 for Workplace of the Year.

The Times Higher University of the Year award celebrated our distinct role in transforming lives  reflecting a distinctive philosophy of creating opportunity from excellence.

Based on an award-winning campus in West Lancashire, Edge Hill University offers a stimulating and empowering environment for ambitious and high performing professionals.

For informal enquiries about this vacancy you may wish to contact:
Sara Crowley, Head of Student Experience at