Materials Handler Supervisor
Description of Work Unit
Serve Colorado State University Dining Services with loyalty, competence and professionalism and to expect the same from others; to maintain within our Institution the highest standards of service, quality products and food safety and to promote the same standards within the community by personal practice and example. Residential Dining Services sole purpose is to provide Colorado State University students, faculty/staff and the community with a quality food service program.
WORKING AT CSU
Founded in 1870 as the Colorado Agricultural College, Colorado State University is now among the nation’s leading research universities. Fort Collins is an award-winning city located on the Front Range of the Rocky Mountains with the foothills and 14,000-foot peaks visible to residents. Easy access to hiking, skiing, rafting and other outdoor sports is a great advantage to CSU students, faculty and staff.
CSU’s Commitment to Campus offers employees a healthy work-life balance through a wide variety of programs, discounts, and special benefits. This includes Employee Study Privilege (nine free credits per year available through CSU, CSU Global, CSU Online Plus, and University of Northern Colorado), Family Tuition Scholarship Program, Discounted Veterinary Care, Wellness Membership Discounts, Volunteers in Public Schools Leave Program, Athletic Ticket Discounts, and much more! Visit www.facultyandstaff.colostate.edu to learn more about working at CSU.
The primary purpose of the Material Handler Supervisor is to manage the daily operation of the Dining Services Storeroom and be entirely responsible for all storeroom functions. Duties include; training/supervising two Material Handler l’s, two Material Handler Il’s, and four part-time student hourlies, developing processes and procedures to increase the efficiency of reception, storage and delivery of food and supplies accurately and safely from the Storeroom to the six Dining Services Unit locations. This position is also responsible for the food safety procedures for the entire department, with assets of holding warehouse inventory of $500,000, and overall departmental purchases exceeding $5 million annually, receiving of goods from vendors and transport. This position also acts as an integral part of a purchasing ‘triangulation of duties’ required by the University Purchasing Department by generating requisitions for all department-wide Purchasing Orders (POs), as well as all POs for equipment purchases and capital assets under $5,000.00. In addition, as the Storeroom liaison between vendors and the CBORD Office, this position uses the Kuali accounting and CBORD Food Service Suite (FSS) software systems to manage inventory, document product movement and correct allocations of funds between units.
Other responsibilities will include: receiving and verifying shipments that come into the warehouse, professionally resolving customer questions and concerns, determining inventory cycle counts, and generating necessary paperwork for present and future orders.
Four years warehouse and/or food and food materials management and handling experience.
A valid driver’s license or a Commercial Driver’s License (CDL).
An Associate’s degree, Bachelor’s degree (or higher) in materials management or closely related field may substitute for up to two of the four required years of experience.
The ideal candidate will possess the following knowledge, skills, abilities and other personal characteristics outlined as critical to this position:
- Experience which includes receiving, storing and issuing a wide variety of supplies and equipment.
- Excellent verbal communication and interpersonal skills to maintain a work environment where teamwork can thrive.
- Demonstrated experience providing exceptional front-line customer service.
- Ability to relate effectively to all members of the University community, with an appreciation for cultural, ethnic, and individual differences as well as, experience developing, implementing and supporting programs, services, and events related to multiculturalism, diversity, inclusion, and social justice.
- Demonstrated experience with budget management and development.
- ServSafe or HACCP certification.
- Ability to evaluate existing processes and creatively revamp or implement new processes.
- Attention to detail related to work performed.
- Ability to building collaborative working relationships with internal/external customers, vendors, HDS staff, etc.
- Safe working habits.
- Leadership and supervision skills, including employee performance management, goal setting, corrective action, etc.
- Ability to troubleshoot problems or issues that arise and see them through to resolution.
- Written communication skills.
- Computer skills with the ability to learn new programs and/or software.
Essential Job Duties
Job Duty Category Supervision and Management Duty/Responsibility
- Supervise the daily operations of the RDS storeroom including, receipt of all incoming orders, delivery of goods to six dining center units, accurate cost allocations to the necessary accounts, proper storage of inventory over $500,000 and problem-solving/resolving issues with proper approval.
- Monitor all operations for safety, efficiency, and accuracy. Provide feedback to employees when standards are not met.
- Lead storeroom employees by assigning work duties on a daily, weekly, and yearly basis in regards to the operational needs and goals of the unit, including a regular check of work progress.
- Provide feedback, coaching, training, and further direction to employees based on operational goals.
- Alert and consult with the Procurement Manager when suppliers/vendors are not performing. For example, goods come in without packing slips, goods come in damaged or with poor packing or goods are frequently coming in wrong.
- Set standards for the day-to-day operations of the Storeroom, such as determining turn-around times for receiving and delivery of items to customers.
- Determine and layout of the Storeroom to maximize efficiency, space, and safety.
- Determine the daily delivery route for the Storeroom based on the number of goods ordered.
- Ensure all RDS trucks are loaded to maximize efficiency of the delivery route.
- Ensure that safe work practices are utilized by all employees to maintain both personal and food safety.
- Ensure a clean Storeroom environment by determining regular maintenance and cleaning schedules.
- Set standards and provide training in the areas of workplace safety, hazardous materials, food safety, and vehicle use.
- Manage the storage allotments in the I-Drive (off-site) storage facility by determining which items are stored there, moved to other locations, or sent to University Surplus based upon capital asset amount and usage.
- Serve as backup to Accounting Technician III with invoicing duties.
- Oversee Storeroom student labor budget.
- Coordinate Storeroom equipment servicing.
Percentage Of Time 30% Job Duty Category Purchasing Duty/Responsibility
- Act as an integral part of the purchasing triangulation of duties process required by the University Purchasing department by generating requisitions for all department-wide purchasing orders (PO’s), as well as all PO’s for equipment purchases and capital assets under $5,000.
- Generate the requisitions for over 40 open PO’s for commodity purchases and bids solicited by the RDS delegated Purchasing Agent and the Purchasing Office in excess of $5M annually.
- Generate purchase orders and requisitions from inventory control systems to determine the specific item and amounts of food and materials to be pulled from storeroom inventory for deliveries.
- Place small equipment orders for dining units.
- Place orders for special order items and track delivery and receipt status.
Percentage Of Time 20% Job Duty Category Receiving/Inventory/Delivery Duty/Responsibility
- Determine the best processes to manage the department inventory to project CSU assets in terms of an inventory over $500,000 annually, including developing procedures to reduce waste and pull errors.
- Ensure that staff receives and pull items properly in order to maintain inventory accuracy.
- Enter receipt into CBORD system so the correct stock is put on the shelf or queued-up for delivery to the correct customer.
- Prepare for the annual inventory audit conducted by CSU’s Business and Financial Services department including, reviewing all stocked items and resolving any discrepancies found.
- Conduct regular cycle counts to identify discrepancy trends, investigate roots, and implement processes to prevent future errors.
- Identify items for disposal by consulting with buyers of customers.
- Regularly review items that have a shelf life.
- Use software systems to look at department-wide inventory and determine on a daily basis what needs to be ordered.
- Oversee the reception of goods at the Storeroom; review incoming shipments for damages, correct quantity, and item number. Contact vendors with discrepancies and arrange resolution for all department units.
- Assist in the delivery items to dining centers utilizing an 18 ft. refrigerated truck when needed. Use specialized equipment while performing all duties, including a refrigerated truck, forklift, and pallet jack.
- Create schedules and procedures for preventative maintenance on equipment including lubricating mechanical equipment, check racks, and equipment for loose nuts and bolts, check the delivery vehicle for adequate fluid levels, tire pressure, and proper operating brake lights, turn signals, and backup warning horn.
- Verify accuracy of items pulled for deliveries and organize delivery staging.
Percentage Of Time 15% Job Duty Category Customer Contact Duty/Responsibility
- Obtain customer signatures and work professionally with customer concerns. Resolve all disputes within relevant procedural guidelines.
- Develop procedures to make the Storeroom services more user-friendly to customers.
- Receive correspondence from customers and resolve problems or concerns.
- Assist customers with finding stock numbers in the CBORD system or informs them if their goods have been received and when they will be delivered.
- Communicate regularly with the CBORD Office regarding the status of shipments.
- Customer support duties will include: greeting customers, answering questions, resolving disputes about orders or products carried in the Storeroom, calls customers upon receipt of urgent items and arranges special delivery schedules.
- All duties performed while maintaining a positive, friendly, and proactive attitude
Percentage Of Time 10% Job Duty Category Food Safety Duty/Responsibility
- Act as the designated food safety manager for the Storeroom.
- Develop procedures to ensure that all food received from vendors and delivered to dining units are within specific temperature guidelines.
- Act as the Storeroom HACCP verifier.
Percentage Of Time 10% Job Duty Category CBORD Liaison Duty/Responsibility
- Determine when to communicate changes to the CBORD Office about product specifications such as pack-size, price, visual packaging, etc.
- Communicate updates to the department accountant and inventory software administrator about shortages and price changes, and then solve issues by contacting the vendor directly.
- Act as direct point-of-contact for existing vendors about issues.
- Provide information regarding new vendors and products such as cost, product numbers, pack size, and labeling.
Percentage Of Time 15%
Special Instructions to Applicants
APPLICATION INSTRUCTIONS AND INFORMATION
- Clearly document job duties you have performed that relate to minimum qualifications, preferred qualifications, and essential job duties in the Work Experience section on the application. Human Resources must be able to evaluate your experience based on this information.
- Clearly outline dates of employment and hours worked per week for each employment experience listed in the Work Experience section of the Application so that Human Resources can calculate full-time work experience.
- The APPLICATION is the only document that will be utilized to determine if minimum qualifications, as outlined in the job posting, have been met. The Application is considered to be the legal document on file; resumes will not be reviewed for minimum qualification requirements.
- If an Application is considered “Incomplete”, the Application will be removed from consideration for the position.
- An Application is incomplete if no current/ previous employment is included in the Work Experience section of the Application.
- An Application is incomplete if “see resume” (or something similar) is noted, or previous employment does not contain job duties for every position in the Work Experience section of the Application.
- Positions requiring a degree or if using education as a substitution for work experience (e.g.: Associate or Bachelor’s) transcripts are required in order to verify receipt of the required degree or coursework. If official or unofficial transcripts are not supplied at the time of application, the Application is incomplete.
- When a resume is listed as a required document, it may be used in the comparative analysis/ evaluation process to determine the candidates that most closely meet the qualifications of the position. This process occurs after an application has passed the minimum qualifications screening.
- Resumes will not be accepted in place of a completed application; however, some positions may still require a resume as a component for complete application materials.
**Please see the Required Documents section of the posting.
- The selection process for State Classified positions may include an exam(s), which requires candidates to physically appear (at the CSU campus in Fort Collins, CO) at the candidates’ own expense.
- All status updates for this position will be sent via email from firstname.lastname@example.org. In addition to your Inbox, remember to check the Deleted and Junk folders for these important communications.
- Pertinent updates to your Application status can be obtained by logging into your application account at https://jobs.colostate.edu
DEPARTMENT CONTACT INFORMATION
- Please check the Help link online at https://jobs.colostate.edu/help/ for assistance on your application or for answers to Frequently Asked Questions.
- All other inquiries should be directed to the Colorado State University Human Resources Office (970) 491- MyHR(6947).
Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.
The Title IX Coordinator is the Executive Director of the Office of Support and Safety Assessment, 123 Student Services Building, Fort Collins, CO 80523 -2026, (970) 491-7407.
The Section 504 and ADA Coordinator is the Associate Vice President for Human Capital, Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836.
Background Check Policy Statement
Colorado State University (CSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.