Student Administration Team Leader

Sydney, Australia
18 Apr 2018
End of advertisement period
30 Apr 2018
Contract Type
Full Time

Student Administration Services
Reference no. 585/0318F

  • Lead a team of student administration staff
  • Located at Camperdown/Darlington Campus
  • Full-time, fixed term (14 months) $106K pa which includes leave loading and up to 17% super

About the opportunity

Working within the Faculty Services team, the Team Leader will manage the general administrative support, enquiry and processing related functions of the team, ensuring appropriate trained and supported staff are allocated to the work of the team. This includes the development of individual and team work plans, establishing, monitoring and reporting on performance measure to ensure quality, timeliness and accuracy of services delivered. The role also has responsibility for advising on and resolving more complex issues where standard rules and guidelines are not in place. The role will ensure the review of procedures, work instructions, training and orientation approaches to ensure best practice.

About you

The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for a Team Leader who:

  • can manage activities to review faculty and University policies and procedures on student administration related matters
  • will ensure databases, extracts and regular reports issued are aligned with business needs and established procedures to include comprehensive records of new and/or amended agreements
  • proactively promotes a team culture that is consistent with the Universities values and the development of professional, productive and positive relationships within the team and with faculty administrative staff, academics and other internal stakeholders
  • compiles complex reports, including relevant analyses, drawing data from a variety of sources within and outside of the department to produce reports, analyses and recommendations within prescribed guidelines and standards.

About us

The Deputy Vice-Chancellor (Registrar) Portfolio is responsible for the development, organisation and management of personnel, processes, policies and technologies to support and document each students relationship with the University from first awareness and enquiries , through recruitment , admission, enrolment , academic advising, assessment, record keeping and graduation.  It oversees student recruitment and induction, orientation, leadership training and mentoring; the management of student support services including student counselling , careers, disability services , accommodation advice and welfare; facilitates  co¬ curricular activities that are planned, organised and managed by students; and liaison with student organisations and the residential colleges.

The Faculty Services team works with the other Student Administration Services Team, the Portfolio’s Heads and Area Managers to develop, implement and continuously improve the portfolio’s approach to student administration strategy, operations and processes, ensuring they are effective and efficient and aligned to the University’s strategic goals.

Since our inception 160 years ago, the University of Sydney has led to improve the world around us. We believe in education for all and that effective leadership makes lives better. These same values are reflected in our approach to diversity and inclusion, and underpin our long-term strategy for growth. We’re Australia's first university and have an outstanding global reputation for academic and research excellence. Across our campuses, we employ over 7600 academic and non-academic staff who support over 60,000 students.

We are undergoing significant transformative change which brings opportunity for innovation, progressive thinking, breaking with convention, challenging the status quo, and improving the world around us.

How to apply

For more information on the position and University, please view the candidate information pack available from the job’s listing on the University of Sydney careers website.

All applications must be submitted via the University of Sydney careers website. and search by the reference number to apply.

The University of Sydney encourages part-time and flexible working arrangements, which will be considered for this role.

Intending applicants are welcome to seek further information about the position from Paul Weber on 8627 5753

For recruitment-related enquiries, or if you require reasonable adjustment or support filling out this application, please contact Andria Bingham, Recruitment Consultant on 02 8627 8552 or

Please refer to the candidate information pack for further details.

Please note: visa sponsorship is not available for this position.

Closing date: 11.30pm 30 April 2018

The University of Sydney is committed to diversity and social inclusion. Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ; and people of Aboriginal and Torres Strait Islander descent, are encouraged.

The University reserves the right not to proceed with any appointment

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