Resource Planner

London (GB)
10 Apr 2018
End of advertisement period
10 May 2018
Contract Type
Full Time

Resource Planner
Location : Fitzwilliam House
Closing Date : 20/04/2018
Employment Type : Permanent
Department : Business School - Faculty

The Resource Planner will be responsible for the cost effective and efficient resourcing of all Business School programmes. Reporting to the Head of Business School operations you will ensure that the resourcing needs for all programmes are identified and managed. You will also be responsible for the effective organisation of the school’s operational resource demands and for maintaining key relationships with both internal and external stakeholders.

The post holder will be required to handle both professional and business information that is of a sensitive and/or confidential nature.

Main duties and responsibilities

  • Organise class cover for tutor sickness
  • Manage the day to day faculty workload and calendar
  • Assist with the forward planning and resource allocation for timetables
  • Provide regular reports on resourcing activities as required
  • Accurate recording of Business School Holidays, WAH and TOIL on the Business School QV
  • Where applicable, liaison with client services team to ensure smooth delivery of corporate programmes and Head of Corporate Delivery
  • Where applicable, provide timely and accurate information for relevant professional bodies
  • Make formal offers of work to associate staff as and when required
  • Resource the marking at each assessment round
  • Make individual student timetable changes using the Scientia system
  • Develop and manage the relationships with associates including all contractual and HR elements
  • Undertake capacity management analysis to identify the schools growing resource demands
  • Provide room utilisation stats on a termly basis
  • Work closely with the relevant departments to ensure the effective management and distribution of programmes and resources
  • Ensure that the schools products are set up in a timely manner
  • Processing the day to day timetable changes and tasks associated with changes
  • Supporting the new freelancer setup
  • Manage the student timetable queries inbox
  • Make individual student changes using the Scientia system
  • Manage the student group changes in conjunction with the student records team
  • Assist with the resource allocation for termly student inductions
  • Provide support for the administration tasks associated with faculty recruitment interviews

Knowledge, experience and qualifications required

  • People-focussed
  • Exceptional attention to detail
  • Strong problem solving skills
  • Ability to work under time pressure and prioritise effectively
  • Excellent customer service skills
  • Relevant experience of working in an operational organisation
  • Experience of working in a resourcing environment
  • Excellent written and verbal communication skills
  • A good team worker
  • Proficient in Microsoft packages (Excel, Databases, Word)
  • Experience of negotiation and managing different stakeholders
  • Strong administration skills
  • Good knowledge of the University products
  • Ideally educated to degree-level, however applications from candidates with appropriate and relevant work experience or other equivalent qualifications will also be considered.

The successful candidate will be required to undergo an Enhanced DBS check.